We are in search of upper leadership at a young store. Director position at Chick-fil-A, the role typically involves overseeing and managing the operations of a Chick-fil-A restaurant. Directors are responsible for driving sales, ensuring customer satisfaction, managing finances, and leading a team of employees. They also play a key role in implementing corporate initiatives, maintaining Chick-fil-A's high standards of quality and service, and fostering a positive work environment. Additionally, Directors may be involved in marketing, community engagement, and strategic planning to ensure the long-term success of the restaurant. Expectations for the role: work with other leaders to ensure staffing shortages are covered, in position as needed and to alleviate bottlenecks as they occur. Flexible to accommodate various needs of the business as they arise, coach, develop and train day-part directors and team leaders, have a positive attitude, servant leadership, growth mindset, assist with catering/deliveries when appropriate, and have a flexible schedule. 2+ years of experience in a leadership position is recommended. Responsibilities include: Insures that Team Members follow recipes and read tickets to accurately prepare all orders. Insures that Team Members are extremely accurate with weights and measurements for all recipe items. Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines. Insures that workstations are clean at all times. Insures that cashiers follow cash handling procedures at all times. Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures. Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness. Perform any of the tasks above as needed throughout shift. Addresses guest issues that may arise; consults with management regarding complex issues. Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback. Communicates employee performance and policy/procedure violations to management for appropriate handling. Strictly adheres to all Company policies and procedures. A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A: Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them. Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends. Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future. Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills. It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A. REQUIREMENTS Minimum 18+ years old Previous customer service experience preferred Previous leadership experience an asset- 2+ years Hard-working Team-oriented Friendly Honest Great customer skills Assist with catering/deliveries when appropriate Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House ). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's fast food restaurant.
May 17, 2024
Full time
We are in search of upper leadership at a young store. Director position at Chick-fil-A, the role typically involves overseeing and managing the operations of a Chick-fil-A restaurant. Directors are responsible for driving sales, ensuring customer satisfaction, managing finances, and leading a team of employees. They also play a key role in implementing corporate initiatives, maintaining Chick-fil-A's high standards of quality and service, and fostering a positive work environment. Additionally, Directors may be involved in marketing, community engagement, and strategic planning to ensure the long-term success of the restaurant. Expectations for the role: work with other leaders to ensure staffing shortages are covered, in position as needed and to alleviate bottlenecks as they occur. Flexible to accommodate various needs of the business as they arise, coach, develop and train day-part directors and team leaders, have a positive attitude, servant leadership, growth mindset, assist with catering/deliveries when appropriate, and have a flexible schedule. 2+ years of experience in a leadership position is recommended. Responsibilities include: Insures that Team Members follow recipes and read tickets to accurately prepare all orders. Insures that Team Members are extremely accurate with weights and measurements for all recipe items. Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines. Insures that workstations are clean at all times. Insures that cashiers follow cash handling procedures at all times. Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures. Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness. Perform any of the tasks above as needed throughout shift. Addresses guest issues that may arise; consults with management regarding complex issues. Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback. Communicates employee performance and policy/procedure violations to management for appropriate handling. Strictly adheres to all Company policies and procedures. A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A: Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them. Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends. Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future. Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills. It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A. REQUIREMENTS Minimum 18+ years old Previous customer service experience preferred Previous leadership experience an asset- 2+ years Hard-working Team-oriented Friendly Honest Great customer skills Assist with catering/deliveries when appropriate Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House ). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's fast food restaurant.
JOB TITLE : Sales Manager DEPARTMENT : Above Property REPORTS TO : Corporate Director of Sales & Revenue Management ENTITY SUPPORTED : Plamondon Hospitality Partners FLSA STATUS : Exempt DATE REVISED : April 2024 SUMMARY : The Sales Manager plays a pivotal role in driving revenue growth and enhancing our market presence in the region. Leveraging the four cornerstones of Plamondon Hospitality Partners Empowerment and Engagement, Talent Management, Improvement, and Brand Management to lead the sales efforts of the hotel, cultivating relationships, optimizing performance, and elevating the brand to new heights. The Sales Manager embodies the Plamondon corporate mission and values, thereby driving the hotel's success and reputation in the industry. PRINCIPAL DUTIES AND RESPONSIBILITIES : Empowerment and Engagement: Empower and engage the sales team by fostering a culture of trust, collaboration, and accountability. Provide leadership and support to team members, empowering them to take ownership of their roles and contribute to the overall success of the hotel. Create an inclusive and supportive work environment where team members feel valued, motivated, and inspired to achieve their full potential. Report and document all work-related incidents, and guest and associate injuries promptly to the General Manager (GM), Human Resources (HR), and the Executive Vice President (EVP) following Plamondon Hospitality Partners' safety and security protocols. Follow brand procedures for handling emergencies such as evacuations, medical emergencies, and natural disasters, while maintaining awareness of any undesirable individuals on the property premises. Talent Management: Develop top talent to ensure a high-performing sales team that consistently exceeds targets and delivers exceptional guest experiences. Conduct regular performance evaluations and provide ongoing coaching and feedback to drive continuous improvement and professional development. Identify opportunities for career advancement and succession planning, nurturing talent within the organization and fostering a culture of growth and opportunity. Develop and empower the sales team and leadership through ongoing training utilizing brand resources to effectively qualify business leads. Improvement: Continuously assess and optimize sales strategies and processes to drive revenue growth and enhance market competitiveness by monitoring industry trends, competitor activities, and guest feedback to identify opportunities for innovation and improvement. Lead by example in embracing a culture of continuous improvement, encouraging team members to challenge the status quo and pursue excellence in all aspects of their work. Assist in preparing and executing the annual revenue budget and marketing plan to drive strategic growth initiatives. Managing sales efforts aligned with the marketing plan to optimize revenue generation and market penetration. Cultivate leads using diverse channels like cold calls, telemarketing, referrals, networking, and targeted sales blitzes. Review monthly reports to extract actionable insights for continuous performance enhancement. Develop and implement quarterly sales action plans with clearly defined SMART goals for measurable success. Analyze weekly/monthly STAR data reports to refine strategies and improve occupancy rates and ADR penetration. Coordinate weekly sales meetings in collaboration with the Corporate Director of Sales & Revenue Management to ensure alignment and goal attainment. Create compelling marketing collateral to bolster sales efforts and effectively showcase the hotel's offerings. Brand Management: Represent the hotel and Plamondon Hospitality Partners with integrity, and professionalism, and embodying our core values and commitment to excellence by maintaining brand standards and ensuring alignment with corporate guidelines in all sales and marketing activities. Collaborate with marketing teams to develop and execute brand-building initiatives, promotional campaigns, and collateral materials that effectively showcase the unique value proposition of our hotel. Maintain strong relationships with competitor hotels, lead sources, clients, and the local community by actively participating in community relations meetings, including those held by the Chamber of Commerce, Tourism boards, and other relevant organizations. WORKING CONDITIONS : The majority of work is performed in a lighted, heated, and cooled environment typical of a hotel. Local travel is necessary for support of hotel operations. Occasional travel to Brand sponsored training is required with overnight lodging. Willingness and ability to work in other hotels operated by Plamondon Hospitality Partners. IN ADDITION TO THE ABOVE DUTIES/RESPONSIBILITIES, THE ESSENTIAL FUNCTIONS OF THIS JOB INCLUDE : Ability to work effectively as a team member, supporting co-workers and upholding The Plamondon Companies' policies through positive words and actions. Ability to respond appropriately in various situations, demonstrating resilience and completing assignments effectively under pressure. Ability to set an example for all hotel associates by displaying urgency towards associate and guest needs and fostering positive interactions with the public. Ability to represent The Plamondon Companies professionally and effectively in the business community and to the public, enhancing the company's reputation and brand image. Performs other duties as assigned by the Corporate Director of Sales & Revenue Management to support operational needs and achieve organizational objectives. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED : A related college degree in Business, Hospitality Management, Marketing, or a related field is required, or equivalent sales experience will be considered. Minimum of 3-5 years of sales experience in the hospitality industry, with a proven track record of meeting and exceeding targets. Strong leadership, communication, and interpersonal skills, with the ability to inspire and motivate team members. Strategic thinker with a customer-centric mindset and with an understanding of revenue generation and profit/loss implications, enables strategic decision-making to maximize profitability. Ability to perform the physical aspects of the job, including sitting, bending, climbing, standing, reaching, and walking for up to 90% of the workday, as well as lifting and carrying objects weighing up to 60lbs. Proficient in Microsoft Word, Excel, Outlook, and other relevant software packages. Must possess a valid driver's license, maintain proper car insurance coverage, and have access to a reliable vehicle for business-related travel. The above statements are intended to describe the general nature and level of duties and responsibilities of this position. They are not intended to be an exhaustive list of duties, responsibilities, and skills required. The Plamondon Companies reserves the right to unilaterally, and at any time, modify this Job Description, formally or informally, either verbally or in writing. The Plamondon Companies is an equal opportunity employer.
May 16, 2024
Full time
JOB TITLE : Sales Manager DEPARTMENT : Above Property REPORTS TO : Corporate Director of Sales & Revenue Management ENTITY SUPPORTED : Plamondon Hospitality Partners FLSA STATUS : Exempt DATE REVISED : April 2024 SUMMARY : The Sales Manager plays a pivotal role in driving revenue growth and enhancing our market presence in the region. Leveraging the four cornerstones of Plamondon Hospitality Partners Empowerment and Engagement, Talent Management, Improvement, and Brand Management to lead the sales efforts of the hotel, cultivating relationships, optimizing performance, and elevating the brand to new heights. The Sales Manager embodies the Plamondon corporate mission and values, thereby driving the hotel's success and reputation in the industry. PRINCIPAL DUTIES AND RESPONSIBILITIES : Empowerment and Engagement: Empower and engage the sales team by fostering a culture of trust, collaboration, and accountability. Provide leadership and support to team members, empowering them to take ownership of their roles and contribute to the overall success of the hotel. Create an inclusive and supportive work environment where team members feel valued, motivated, and inspired to achieve their full potential. Report and document all work-related incidents, and guest and associate injuries promptly to the General Manager (GM), Human Resources (HR), and the Executive Vice President (EVP) following Plamondon Hospitality Partners' safety and security protocols. Follow brand procedures for handling emergencies such as evacuations, medical emergencies, and natural disasters, while maintaining awareness of any undesirable individuals on the property premises. Talent Management: Develop top talent to ensure a high-performing sales team that consistently exceeds targets and delivers exceptional guest experiences. Conduct regular performance evaluations and provide ongoing coaching and feedback to drive continuous improvement and professional development. Identify opportunities for career advancement and succession planning, nurturing talent within the organization and fostering a culture of growth and opportunity. Develop and empower the sales team and leadership through ongoing training utilizing brand resources to effectively qualify business leads. Improvement: Continuously assess and optimize sales strategies and processes to drive revenue growth and enhance market competitiveness by monitoring industry trends, competitor activities, and guest feedback to identify opportunities for innovation and improvement. Lead by example in embracing a culture of continuous improvement, encouraging team members to challenge the status quo and pursue excellence in all aspects of their work. Assist in preparing and executing the annual revenue budget and marketing plan to drive strategic growth initiatives. Managing sales efforts aligned with the marketing plan to optimize revenue generation and market penetration. Cultivate leads using diverse channels like cold calls, telemarketing, referrals, networking, and targeted sales blitzes. Review monthly reports to extract actionable insights for continuous performance enhancement. Develop and implement quarterly sales action plans with clearly defined SMART goals for measurable success. Analyze weekly/monthly STAR data reports to refine strategies and improve occupancy rates and ADR penetration. Coordinate weekly sales meetings in collaboration with the Corporate Director of Sales & Revenue Management to ensure alignment and goal attainment. Create compelling marketing collateral to bolster sales efforts and effectively showcase the hotel's offerings. Brand Management: Represent the hotel and Plamondon Hospitality Partners with integrity, and professionalism, and embodying our core values and commitment to excellence by maintaining brand standards and ensuring alignment with corporate guidelines in all sales and marketing activities. Collaborate with marketing teams to develop and execute brand-building initiatives, promotional campaigns, and collateral materials that effectively showcase the unique value proposition of our hotel. Maintain strong relationships with competitor hotels, lead sources, clients, and the local community by actively participating in community relations meetings, including those held by the Chamber of Commerce, Tourism boards, and other relevant organizations. WORKING CONDITIONS : The majority of work is performed in a lighted, heated, and cooled environment typical of a hotel. Local travel is necessary for support of hotel operations. Occasional travel to Brand sponsored training is required with overnight lodging. Willingness and ability to work in other hotels operated by Plamondon Hospitality Partners. IN ADDITION TO THE ABOVE DUTIES/RESPONSIBILITIES, THE ESSENTIAL FUNCTIONS OF THIS JOB INCLUDE : Ability to work effectively as a team member, supporting co-workers and upholding The Plamondon Companies' policies through positive words and actions. Ability to respond appropriately in various situations, demonstrating resilience and completing assignments effectively under pressure. Ability to set an example for all hotel associates by displaying urgency towards associate and guest needs and fostering positive interactions with the public. Ability to represent The Plamondon Companies professionally and effectively in the business community and to the public, enhancing the company's reputation and brand image. Performs other duties as assigned by the Corporate Director of Sales & Revenue Management to support operational needs and achieve organizational objectives. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED : A related college degree in Business, Hospitality Management, Marketing, or a related field is required, or equivalent sales experience will be considered. Minimum of 3-5 years of sales experience in the hospitality industry, with a proven track record of meeting and exceeding targets. Strong leadership, communication, and interpersonal skills, with the ability to inspire and motivate team members. Strategic thinker with a customer-centric mindset and with an understanding of revenue generation and profit/loss implications, enables strategic decision-making to maximize profitability. Ability to perform the physical aspects of the job, including sitting, bending, climbing, standing, reaching, and walking for up to 90% of the workday, as well as lifting and carrying objects weighing up to 60lbs. Proficient in Microsoft Word, Excel, Outlook, and other relevant software packages. Must possess a valid driver's license, maintain proper car insurance coverage, and have access to a reliable vehicle for business-related travel. The above statements are intended to describe the general nature and level of duties and responsibilities of this position. They are not intended to be an exhaustive list of duties, responsibilities, and skills required. The Plamondon Companies reserves the right to unilaterally, and at any time, modify this Job Description, formally or informally, either verbally or in writing. The Plamondon Companies is an equal opportunity employer.
Company: US6469 Sysco Payroll, Division of Sysco Resources Services, LLC Zip Code: 78132 Minimum Level of Education: Associate's Degree Minimum Years of Experience: 5 Years Employment Type: Full Time Travel Percentage: Up to 50% COMPENSATION INFORMATION: The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors JOB SUMMARY The Manager, Food Safety Program (Food Safety Program Manager (FSPM is responsible for providing proactive leadership and instruction in Food Safety within the Operating Site. This position drives the corporate Global Support Center (GSC) food safety strategy at the local level to mitigate food safety risk through implementation of the field level risk-based food safety preventive controls program for the Distribution segment at 1-4 Sysco Operating Site(s). Sites are assigned to FSPMs based on risk and complexity. The Manager, Food Safety Program (Food Safety Program Manager) oversees the implementation of the requirements, policies, procedures (SOPs), programs and training components of the food safety system. This position also serves as the lead for product recall execution and internal communications, regulatory inspections completed by local, state/provincial, and/or federal regulatory agencies, Global Food Safety Initiative and Customer 2nd or 3rd party audits, food defense and for interaction with customers on issues related to food safety. The Manager, Food Safety Program (Food Safety Program Manager) oversees the implementation of the requirements, policies, procedures, programs, and training components of the food safety system. This position is also responsible for supporting tracking and communicating the Food Safety Key Performance Indicators (KPIs) and working with multiple Operating Site stakeholders to seek continuous improvement in KPIs. This role frequently partners with stakeholders at the site(s) (1-4 locations), region and market levels including the Region President and leaders from Operations, Environmental Health & Safety (EHS), Merchandising, Finance (Compliance), Sales, and HR functions to provide food safety leadership and subject matter expertise. The Manager, Food Safety Program (Food Safety Program Manager) reports directly to a GSC Field Director, Food Safety and has dotted line reporting to the OpSite Regional President. RESPONSIBILITIES Execute all GSC food safety related strategies, policies, and procedures; maintain open communication with all related departments to address the identification of food safety hazards and process improvement opportunities. Develop, receive approval, and implement non-standard Food Safety SOPs as dictated to comply with specific local, state, or provincial regulations. Provides data to support reporting on Operating Site Food Safety compliance and overall performance against food safety KPIs. Ensure compliance with applicable food safety regulatory requirements (Federal, State/Provincial and, Local) including US FDA Seafood HACCP, FSMA Preventive Controls for Human Foods, FSVP, 204 Traceability Rule, USDA National Organic Regulations, CFIA Safe Foods for Canadian Regulations, and State regulations such as California Prop 12. Lead execution of the Food Safety Preventive Controls Program at assigned sites (1-4), inclusive of HACCP (Hazard Analysis and Critical Control Points) plan, pre-requisite programs, Food Safety Policies, and specific SOPs. Completes verification activities associated with all Preventive Controls programs. Conducts food safety observations of colleagues with "Key Roles" performing food safety activities (Receivers, Selectors, Forklift Operators, Loaders, Delivery Partners, Will-Call, and Sanitation and others as necessary. Provides coaching for improvement or positive feedback to reinforce effective behaviors and actions. Manages and leads Sysco's participation in Global Food Safety Initiative (GFSI), audits by BRC, independent third parties, customers, and Sysco's internal audit process, analyze results, determine root cause, and gather corrective action plans for audit non-conformance(s). Reviews results with Field Food Safety Director. Acts as the site's primary contact during Food Safety regulatory authority inspections by local, state/provincial, or federal agencies. Defends Sysco's preventive food safety controls plan to regulators to support compliance with applicable regulations. Working with site functional leaders, the FSPM promptly responds to any non-compliances with documented corrections, corrective actions, and preventive measures. Escalates issues to GSC FSQA Field Director and Regulatory & Technical Services team for support. Complete and maintain documentation/verification requirements per Sysco policies, procedures, and regulatory requirements (ex. FSMA). Trains and ensures execution of verification tasks at sites by qualified individuals when FSPM is working at another site(s). Uses the OpenText document control system to collect, maintain, and update GSC standard operating procedures, policies, and templates for all Food Safety related records used by Operating Site colleagues. Collaborate with GSC Field Director, Food Safety to complete annual Food Safety Program reassessments; communicate and implement required changes with Operating Site stakeholders and others as necessary. Follow-up promptly and thoroughly on food safety complaints from customers. Effectively communicate resolutions to internal and external stakeholders as needed by serving as the Food Safety customer lead at the Operating Site for product complaints with potential for food safety issues and to support the Claims Process with Sysco's 3rd party claims administrator. Frequently interacts with other functions (Sales, Merchandising, Operations to collect data for Sysco's legal team during claims issues to ensure relevant purchase and sales records are provided. Maintains effective working relationships with regulatory authorities, industry trade groups, suppliers, owned companies, internal stakeholders, and customers. Oversees the product recall process to ensure timely communication and execution of product recalls and completion of related documentation. Completes vulnerability assessment and develops mitigations for the Food Defense Program to ensure requirements are carried out in a timely, accurate manner to decrease risk of Intentional Adulteration. Completes or assures completion of the Regulatory Visit Report and documents corrective and preventive action plans for non-conformances identified in Local, State/Provincial, Federal regulatory inspections. Leads implementation of the site level food safety culture program including food safety awareness and culture assessment activities (i.e., culture survey) and corresponding action plans for improvement. Delivers and assures food safety training is tracked within the specified GSC online training platform for all OpSite Key Role colleagues and supervisors with direct Food Safety program responsibilities. Assures all colleagues with food safety touch points as described in the SOPs are trained during on-boarding and receive refresher training as dictated by GSC FSQA. Supports Academy training for Delivery Partners, Selectors and Supervisors as directed by GSC FSQA including delivery of training and/or verification observations of training by Qualified Trainers. Oversees the execution of the site level Sanitation Program, including training for internal colleagues and/or 3rd party provider employees, maintaining the facility cleanliness and sanitation standards. Routinely measures operational sanitation program compliance to ensure food is received, stored, handled, and transported in a food safe condition to customers and their patrons. Verifies the Food Safety capabilities, Food Safe conditions, and execution of food safety procedures of any potential third-party warehouses, third party carriers, or suppliers of services (ex. Sanitation) that are intended to be used by the site. Routinely audits ongoing food safe conditions as well as operational food safety practices of all approved over-flow food storage warehouses. Leads implementation of the site level integrated Pest Management Program, reviews records and reports from Pest Control Operator, completes site level inspections and liaises with applicable stakeholders at GSC FSQA, Operations, Fleet & Facilities to immediately respond to pest issues which could lead to food safety risk. Routinely audits food safety practices (internal audits, cross dock and shuttle yard facility audits, delivery inspections, to objectively evaluate performance and provide feedback to other personnel as necessary to ensure compliance with Preventive Controls Program and any Regulatory requirements (federal, state/provincial, and local). Facilitates requests from national and/or local customers for information supporting compliance with Sysco, Regulatory, or Customer requirements such as questionnaires, surveys, COI, HHA, provision of BRC Food Safety Certificates, food safety audits for suppliers, and shelf-life data, etc. Complete and maintain documentation/verification requirements per Sysco policies, procedures, and regulatory requirements (ex. FSMA). Trains and ensures execution of verification tasks at sites by qualified individuals when FSPM is working at another site(s). Uses the OpenText document control system to collect, maintain . click apply for full job details
May 16, 2024
Full time
Company: US6469 Sysco Payroll, Division of Sysco Resources Services, LLC Zip Code: 78132 Minimum Level of Education: Associate's Degree Minimum Years of Experience: 5 Years Employment Type: Full Time Travel Percentage: Up to 50% COMPENSATION INFORMATION: The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors JOB SUMMARY The Manager, Food Safety Program (Food Safety Program Manager (FSPM is responsible for providing proactive leadership and instruction in Food Safety within the Operating Site. This position drives the corporate Global Support Center (GSC) food safety strategy at the local level to mitigate food safety risk through implementation of the field level risk-based food safety preventive controls program for the Distribution segment at 1-4 Sysco Operating Site(s). Sites are assigned to FSPMs based on risk and complexity. The Manager, Food Safety Program (Food Safety Program Manager) oversees the implementation of the requirements, policies, procedures (SOPs), programs and training components of the food safety system. This position also serves as the lead for product recall execution and internal communications, regulatory inspections completed by local, state/provincial, and/or federal regulatory agencies, Global Food Safety Initiative and Customer 2nd or 3rd party audits, food defense and for interaction with customers on issues related to food safety. The Manager, Food Safety Program (Food Safety Program Manager) oversees the implementation of the requirements, policies, procedures, programs, and training components of the food safety system. This position is also responsible for supporting tracking and communicating the Food Safety Key Performance Indicators (KPIs) and working with multiple Operating Site stakeholders to seek continuous improvement in KPIs. This role frequently partners with stakeholders at the site(s) (1-4 locations), region and market levels including the Region President and leaders from Operations, Environmental Health & Safety (EHS), Merchandising, Finance (Compliance), Sales, and HR functions to provide food safety leadership and subject matter expertise. The Manager, Food Safety Program (Food Safety Program Manager) reports directly to a GSC Field Director, Food Safety and has dotted line reporting to the OpSite Regional President. RESPONSIBILITIES Execute all GSC food safety related strategies, policies, and procedures; maintain open communication with all related departments to address the identification of food safety hazards and process improvement opportunities. Develop, receive approval, and implement non-standard Food Safety SOPs as dictated to comply with specific local, state, or provincial regulations. Provides data to support reporting on Operating Site Food Safety compliance and overall performance against food safety KPIs. Ensure compliance with applicable food safety regulatory requirements (Federal, State/Provincial and, Local) including US FDA Seafood HACCP, FSMA Preventive Controls for Human Foods, FSVP, 204 Traceability Rule, USDA National Organic Regulations, CFIA Safe Foods for Canadian Regulations, and State regulations such as California Prop 12. Lead execution of the Food Safety Preventive Controls Program at assigned sites (1-4), inclusive of HACCP (Hazard Analysis and Critical Control Points) plan, pre-requisite programs, Food Safety Policies, and specific SOPs. Completes verification activities associated with all Preventive Controls programs. Conducts food safety observations of colleagues with "Key Roles" performing food safety activities (Receivers, Selectors, Forklift Operators, Loaders, Delivery Partners, Will-Call, and Sanitation and others as necessary. Provides coaching for improvement or positive feedback to reinforce effective behaviors and actions. Manages and leads Sysco's participation in Global Food Safety Initiative (GFSI), audits by BRC, independent third parties, customers, and Sysco's internal audit process, analyze results, determine root cause, and gather corrective action plans for audit non-conformance(s). Reviews results with Field Food Safety Director. Acts as the site's primary contact during Food Safety regulatory authority inspections by local, state/provincial, or federal agencies. Defends Sysco's preventive food safety controls plan to regulators to support compliance with applicable regulations. Working with site functional leaders, the FSPM promptly responds to any non-compliances with documented corrections, corrective actions, and preventive measures. Escalates issues to GSC FSQA Field Director and Regulatory & Technical Services team for support. Complete and maintain documentation/verification requirements per Sysco policies, procedures, and regulatory requirements (ex. FSMA). Trains and ensures execution of verification tasks at sites by qualified individuals when FSPM is working at another site(s). Uses the OpenText document control system to collect, maintain, and update GSC standard operating procedures, policies, and templates for all Food Safety related records used by Operating Site colleagues. Collaborate with GSC Field Director, Food Safety to complete annual Food Safety Program reassessments; communicate and implement required changes with Operating Site stakeholders and others as necessary. Follow-up promptly and thoroughly on food safety complaints from customers. Effectively communicate resolutions to internal and external stakeholders as needed by serving as the Food Safety customer lead at the Operating Site for product complaints with potential for food safety issues and to support the Claims Process with Sysco's 3rd party claims administrator. Frequently interacts with other functions (Sales, Merchandising, Operations to collect data for Sysco's legal team during claims issues to ensure relevant purchase and sales records are provided. Maintains effective working relationships with regulatory authorities, industry trade groups, suppliers, owned companies, internal stakeholders, and customers. Oversees the product recall process to ensure timely communication and execution of product recalls and completion of related documentation. Completes vulnerability assessment and develops mitigations for the Food Defense Program to ensure requirements are carried out in a timely, accurate manner to decrease risk of Intentional Adulteration. Completes or assures completion of the Regulatory Visit Report and documents corrective and preventive action plans for non-conformances identified in Local, State/Provincial, Federal regulatory inspections. Leads implementation of the site level food safety culture program including food safety awareness and culture assessment activities (i.e., culture survey) and corresponding action plans for improvement. Delivers and assures food safety training is tracked within the specified GSC online training platform for all OpSite Key Role colleagues and supervisors with direct Food Safety program responsibilities. Assures all colleagues with food safety touch points as described in the SOPs are trained during on-boarding and receive refresher training as dictated by GSC FSQA. Supports Academy training for Delivery Partners, Selectors and Supervisors as directed by GSC FSQA including delivery of training and/or verification observations of training by Qualified Trainers. Oversees the execution of the site level Sanitation Program, including training for internal colleagues and/or 3rd party provider employees, maintaining the facility cleanliness and sanitation standards. Routinely measures operational sanitation program compliance to ensure food is received, stored, handled, and transported in a food safe condition to customers and their patrons. Verifies the Food Safety capabilities, Food Safe conditions, and execution of food safety procedures of any potential third-party warehouses, third party carriers, or suppliers of services (ex. Sanitation) that are intended to be used by the site. Routinely audits ongoing food safe conditions as well as operational food safety practices of all approved over-flow food storage warehouses. Leads implementation of the site level integrated Pest Management Program, reviews records and reports from Pest Control Operator, completes site level inspections and liaises with applicable stakeholders at GSC FSQA, Operations, Fleet & Facilities to immediately respond to pest issues which could lead to food safety risk. Routinely audits food safety practices (internal audits, cross dock and shuttle yard facility audits, delivery inspections, to objectively evaluate performance and provide feedback to other personnel as necessary to ensure compliance with Preventive Controls Program and any Regulatory requirements (federal, state/provincial, and local). Facilitates requests from national and/or local customers for information supporting compliance with Sysco, Regulatory, or Customer requirements such as questionnaires, surveys, COI, HHA, provision of BRC Food Safety Certificates, food safety audits for suppliers, and shelf-life data, etc. Complete and maintain documentation/verification requirements per Sysco policies, procedures, and regulatory requirements (ex. FSMA). Trains and ensures execution of verification tasks at sites by qualified individuals when FSPM is working at another site(s). Uses the OpenText document control system to collect, maintain . click apply for full job details
Job Description The primary focus of the position is to lead ship hotel refurbishment projects for the New Builds & Refurbishments department. The Project Manager is responsible for the planning, development and execution of large-scale projects including conversions, revitalizations, addition of cabins and balconies, ADA and Hotel Repair and Maintenance, among others for the CCL fleet within specifications, budgets and schedules in international shipyards and dry docks as well as in service. The project manager will supervise and monitor contractors / service vendors (including engineers, designers) on refurbishment activities within assigned fleet, as well as repair & maintenance projects for hotel operations. Responsible for managing multi-million dollar projects in a fast paced environment. Essential Functions: + Develop the scope of work required to fully satisfy the stakeholders' desired project outcome. Develop specifications for refurbishment areas in compliance with the criteria established by the sponsors. Proactively identify areas of opportunities and propose actionable solutions. Prepare bid documents and design/technical specifications. Review and analyse drawings and specifications presented by internal and external architects and designers, providing feedback and adjustments, considering functionality, operational needs, technical considerations (HVAC, Electrical, Plumbing , or other). + Supervise on-board installations including onsite inspections at dry docks to ensure quality adherence/assurance of work completed and timely production. Ensure projects are accomplished following applicable regulatory requirements and that all documents are updated and archived to be reviewed with applicable regulatory agencies such as Lloyds and/ or Coast Guard, ADA. Provide viable solutions and corrective actions in response to unexpected events and in a fast paced environment. + Ensure all selected specifications comply with the safety and environmental regulations established by the company and appropriate regulatory agency. Continued research and understanding of current and future regulations (IMO, USPH and ADA) and related impact on refurbishment and hotel repair and maintenance projects. + Liaison with Project Development team and stakeholders, project team, architects, designers, electrical and safety managers, and support staff to assure no aspect of the project is overlooked and that project progress is congruent with the original concept. Facilitate effective communication between these individuals + Review shop drawings prepared by contractors. Review and track contractor scheduling for execution plans. Manage CPS system for contractor travel approval to coordinate with aligned schedules and agreed start stop dates. Manage HMP process for assigned refurbishment projects. + Track budget vs actuals at all stages of the project pre execution, change order process during the installation and post refit. Manage invoice approvals. + Consolidate and evaluate contractor bids. Draft and present business plans, budget analysis and project timelines to stakeholders in various departments. Assure appropriate and accurate information flow both within and outside the organization. Maintain close contact with contractors and vendors to resolve any possible challenges in a proactive manner. Approve and source substitutes, if required. + Prepare presentation updates for shipboard and shoreside leadership teams as well as updates to DDPMO team during the drydock execution conveying project status, challenges and solutions. + Manage close out process including Contractor Evaluation, gathering as build documents, Invoicing approvals for contractors, warranty claims for one year for projects. Qualifications: + Bachelor's degree + Large scale marine refurbishment experience required Knowledge, Skills and Abilities: + MS Office, MS Project and CAD + Understanding of project management, planning and scheduling within the vessel refurbishment area. + Proficient in project management methodology. + Strong communication, problem solving. + Ability to effectively manage multiple projects and coordinate activities in a team environment. + Experience in a leadership role managing staff with diverse skill sets. Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Requires regular movement throughout CCL facilities. May need to stand for long periods of time. Travel: More than 50% ship and shore-based travel Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Work may require employee to work inside and outside with exposure to changing climate and/or operate machinery. May be requested to work a different shift. The range for this role's base salary is $93,580 - $126,000. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: + Health Benefits: + Cost-effective medical, dental and vision plans + Employee Assistance Program and other mental health resources + Additional programs include company paid term life insurance and disability coverage + Financial Benefits: + 401(k) plan that includes a company match + Employee Stock Purchase plan + Paid Time Off + Holidays - All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee's discretion. + Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. + Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. + Other Benefits + Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends + Personal and professional learning and development resources including tuition reimbursement + On-site preschool program and wellness center at our Miami campus About Us In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters! Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical orsensory disability, or any other classification protected by applicable local, state, federal, and/or international law. \_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf
May 16, 2024
Full time
Job Description The primary focus of the position is to lead ship hotel refurbishment projects for the New Builds & Refurbishments department. The Project Manager is responsible for the planning, development and execution of large-scale projects including conversions, revitalizations, addition of cabins and balconies, ADA and Hotel Repair and Maintenance, among others for the CCL fleet within specifications, budgets and schedules in international shipyards and dry docks as well as in service. The project manager will supervise and monitor contractors / service vendors (including engineers, designers) on refurbishment activities within assigned fleet, as well as repair & maintenance projects for hotel operations. Responsible for managing multi-million dollar projects in a fast paced environment. Essential Functions: + Develop the scope of work required to fully satisfy the stakeholders' desired project outcome. Develop specifications for refurbishment areas in compliance with the criteria established by the sponsors. Proactively identify areas of opportunities and propose actionable solutions. Prepare bid documents and design/technical specifications. Review and analyse drawings and specifications presented by internal and external architects and designers, providing feedback and adjustments, considering functionality, operational needs, technical considerations (HVAC, Electrical, Plumbing , or other). + Supervise on-board installations including onsite inspections at dry docks to ensure quality adherence/assurance of work completed and timely production. Ensure projects are accomplished following applicable regulatory requirements and that all documents are updated and archived to be reviewed with applicable regulatory agencies such as Lloyds and/ or Coast Guard, ADA. Provide viable solutions and corrective actions in response to unexpected events and in a fast paced environment. + Ensure all selected specifications comply with the safety and environmental regulations established by the company and appropriate regulatory agency. Continued research and understanding of current and future regulations (IMO, USPH and ADA) and related impact on refurbishment and hotel repair and maintenance projects. + Liaison with Project Development team and stakeholders, project team, architects, designers, electrical and safety managers, and support staff to assure no aspect of the project is overlooked and that project progress is congruent with the original concept. Facilitate effective communication between these individuals + Review shop drawings prepared by contractors. Review and track contractor scheduling for execution plans. Manage CPS system for contractor travel approval to coordinate with aligned schedules and agreed start stop dates. Manage HMP process for assigned refurbishment projects. + Track budget vs actuals at all stages of the project pre execution, change order process during the installation and post refit. Manage invoice approvals. + Consolidate and evaluate contractor bids. Draft and present business plans, budget analysis and project timelines to stakeholders in various departments. Assure appropriate and accurate information flow both within and outside the organization. Maintain close contact with contractors and vendors to resolve any possible challenges in a proactive manner. Approve and source substitutes, if required. + Prepare presentation updates for shipboard and shoreside leadership teams as well as updates to DDPMO team during the drydock execution conveying project status, challenges and solutions. + Manage close out process including Contractor Evaluation, gathering as build documents, Invoicing approvals for contractors, warranty claims for one year for projects. Qualifications: + Bachelor's degree + Large scale marine refurbishment experience required Knowledge, Skills and Abilities: + MS Office, MS Project and CAD + Understanding of project management, planning and scheduling within the vessel refurbishment area. + Proficient in project management methodology. + Strong communication, problem solving. + Ability to effectively manage multiple projects and coordinate activities in a team environment. + Experience in a leadership role managing staff with diverse skill sets. Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Requires regular movement throughout CCL facilities. May need to stand for long periods of time. Travel: More than 50% ship and shore-based travel Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Work may require employee to work inside and outside with exposure to changing climate and/or operate machinery. May be requested to work a different shift. The range for this role's base salary is $93,580 - $126,000. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: + Health Benefits: + Cost-effective medical, dental and vision plans + Employee Assistance Program and other mental health resources + Additional programs include company paid term life insurance and disability coverage + Financial Benefits: + 401(k) plan that includes a company match + Employee Stock Purchase plan + Paid Time Off + Holidays - All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee's discretion. + Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. + Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. + Other Benefits + Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends + Personal and professional learning and development resources including tuition reimbursement + On-site preschool program and wellness center at our Miami campus About Us In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters! Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical orsensory disability, or any other classification protected by applicable local, state, federal, and/or international law. \_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf
Anne Arundel Community College
Glen Burnie, Maryland
Instructional Specialist- Hotel, Culinary Arts and Tourism Institute (HCAT) Glen Burnie Town Center, Maryland, United States Department: Hotel, Culinary Arts & Tourism Campus Location: Glen Burnie Town Center Salary Range: $62,901-$78,626 Work Mode: This position requires a full-time in-person presence on campus or at alternative locations. Hours Per Week: 40 Position Type: Full-Time Staff, Exempt Position Summary The Hotel, Culinary Arts and Tourism Institute (HCAT) Instructional Specialist I is a member of the program team dedicated to promoting hospitality education at Anne Arundel Community College. The Instructional Specialist I will be responsible for the delivery of credit and noncredit instruction in hospitality, maintenance of accreditation standards, and providing program support for the Institute, including advising, mentoring, curriculum development, and special projects. Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The college seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation. While we appreciate your interest in employment with Anne Arundel Community College, applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for any position. In the best interest of the College, only individuals who are residents of Maryland or one of the following states will be eligible for employment at the college: Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia. The college will annually review this restriction and, if appropriate, expand the list of states of employment eligibility. Job Duties and Responsibilities INSTRUCTION: Provide instruction as assigned each term. Assigned courses may be credit, noncredit, open enrollment, or contract-based hospitality courses. Responsibilities include preparing relevant course materials and performing lead instructor responsibilities, where applicable. As a lead instructor, coordinate course delivery and training with adjunct instructors to ensure HCAT standards are met. Provides support, mentoring, and curricular guidance for new full-time instructional specialists and part-time instructors. Responsible for coordinating with the facilities manager regarding product and equipment needs. CURRICULUM: Recommend, assist in the development, and incorporate curriculum updates as necessary to maintain currency and relevance. Ensure that a variety of technologies are incorporated into the delivery of assigned courses and programs. Participate in the development and monitoring of course and program outcome assessments, curriculum reports, DEIAA and other administrative projects. Develop and continuously review courses and programs for currency and relevance to improve and expand programs and instruction. RETENTION AND RECRUITMENT: Actively engage in HCAT Institute outreach initiatives. This includes participation and/or leadership of open houses, recruitment events, school fairs, trade shows, etc. The Instructional Specialist must also provide mentoring and advising for students, including maintaining a regular schedule of posted student advising hours. Track learning outcomes within courses and participate in learning outcome assessments. ADMINISTRATIVE: Meet deadlines in the preparation and submission of projects and all related reports as directed. Support and implement identified program goals and objectives and the college's strategic objective in the operations of HCAT. Participate in the development of assigned course budgets. Maintain responsibility for working within the budget framework. Attend all departmental, divisional, and assigned association meetings as requested. OTHER DUTIES: As assigned by the Assistant Director, Director and/or Dean. Required Qualifications: Bachelor's degree in Hospitality Management, Business Management, or related subject matter Minimum of two years of related industry experience. A minimum of two years' experience teaching credit, noncredit, or continuing education courses, preferably in a college environment, is required. Experience with mentoring and advising students is also preferred. Knowledge of Microsoft Office is required. Experience with curriculum development. Excellent oral, written and interpersonal communication skills, including the ability to deliver effective presentations. Strong organizational skills, including the ability to interact effectively and tactfully with diverse populations (students, administrators, faculty/staff, professional organizations/associations, and the general public). Preferred Qualifications: Familiarity with microcomputer applications such as word processing, database management, or industry-specific point of sales systems. Ability to work with minimal supervision with attention to detail and deadlines. For full position descriptions, required qualifications and to apply, please visit our web site at and click on Career Opportunities . AACC is an equal opportunity employer who values the power of diversity and the strength it brings to the workplace
May 07, 2024
Full time
Instructional Specialist- Hotel, Culinary Arts and Tourism Institute (HCAT) Glen Burnie Town Center, Maryland, United States Department: Hotel, Culinary Arts & Tourism Campus Location: Glen Burnie Town Center Salary Range: $62,901-$78,626 Work Mode: This position requires a full-time in-person presence on campus or at alternative locations. Hours Per Week: 40 Position Type: Full-Time Staff, Exempt Position Summary The Hotel, Culinary Arts and Tourism Institute (HCAT) Instructional Specialist I is a member of the program team dedicated to promoting hospitality education at Anne Arundel Community College. The Instructional Specialist I will be responsible for the delivery of credit and noncredit instruction in hospitality, maintenance of accreditation standards, and providing program support for the Institute, including advising, mentoring, curriculum development, and special projects. Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The college seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation. While we appreciate your interest in employment with Anne Arundel Community College, applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for any position. In the best interest of the College, only individuals who are residents of Maryland or one of the following states will be eligible for employment at the college: Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia. The college will annually review this restriction and, if appropriate, expand the list of states of employment eligibility. Job Duties and Responsibilities INSTRUCTION: Provide instruction as assigned each term. Assigned courses may be credit, noncredit, open enrollment, or contract-based hospitality courses. Responsibilities include preparing relevant course materials and performing lead instructor responsibilities, where applicable. As a lead instructor, coordinate course delivery and training with adjunct instructors to ensure HCAT standards are met. Provides support, mentoring, and curricular guidance for new full-time instructional specialists and part-time instructors. Responsible for coordinating with the facilities manager regarding product and equipment needs. CURRICULUM: Recommend, assist in the development, and incorporate curriculum updates as necessary to maintain currency and relevance. Ensure that a variety of technologies are incorporated into the delivery of assigned courses and programs. Participate in the development and monitoring of course and program outcome assessments, curriculum reports, DEIAA and other administrative projects. Develop and continuously review courses and programs for currency and relevance to improve and expand programs and instruction. RETENTION AND RECRUITMENT: Actively engage in HCAT Institute outreach initiatives. This includes participation and/or leadership of open houses, recruitment events, school fairs, trade shows, etc. The Instructional Specialist must also provide mentoring and advising for students, including maintaining a regular schedule of posted student advising hours. Track learning outcomes within courses and participate in learning outcome assessments. ADMINISTRATIVE: Meet deadlines in the preparation and submission of projects and all related reports as directed. Support and implement identified program goals and objectives and the college's strategic objective in the operations of HCAT. Participate in the development of assigned course budgets. Maintain responsibility for working within the budget framework. Attend all departmental, divisional, and assigned association meetings as requested. OTHER DUTIES: As assigned by the Assistant Director, Director and/or Dean. Required Qualifications: Bachelor's degree in Hospitality Management, Business Management, or related subject matter Minimum of two years of related industry experience. A minimum of two years' experience teaching credit, noncredit, or continuing education courses, preferably in a college environment, is required. Experience with mentoring and advising students is also preferred. Knowledge of Microsoft Office is required. Experience with curriculum development. Excellent oral, written and interpersonal communication skills, including the ability to deliver effective presentations. Strong organizational skills, including the ability to interact effectively and tactfully with diverse populations (students, administrators, faculty/staff, professional organizations/associations, and the general public). Preferred Qualifications: Familiarity with microcomputer applications such as word processing, database management, or industry-specific point of sales systems. Ability to work with minimal supervision with attention to detail and deadlines. For full position descriptions, required qualifications and to apply, please visit our web site at and click on Career Opportunities . AACC is an equal opportunity employer who values the power of diversity and the strength it brings to the workplace
Job Description The primary focus of the position is to lead ship hotel refurbishment projects for the New Builds & Refurbishments department. The Project Manager is responsible for the planning, development and execution of large-scale projects including conversions, revitalizations, addition of cabins and balconies, ADA and Hotel Repair and Maintenance, among others for the CCL fleet within specifications, budgets and schedules in international shipyards and dry docks as well as in service. The project manager will supervise and monitor contractors / service vendors (including engineers, designers) on refurbishment activities within assigned fleet, as well as repair & maintenance projects for hotel operations. Responsible for managing multi-million dollar projects in a fast paced environment. Essential Functions: Develop the scope of work required to fully satisfy the stakeholders' desired project outcome. Develop specifications for refurbishment areas in compliance with the criteria established by the sponsors. Proactively identify areas of opportunities and propose actionable solutions. Prepare bid documents and design/technical specifications. Review and analyse drawings and specifications presented by internal and external architects and designers, providing feedback and adjustments, considering functionality, operational needs, technical considerations (HVAC, Electrical, Plumbing , or other). Supervise on-board installations including onsite inspections at dry docks to ensure quality adherence/assurance of work completed and timely production. Ensure projects are accomplished following applicable regulatory requirements and that all documents are updated and archived to be reviewed with applicable regulatory agencies such as Lloyds and/ or Coast Guard, ADA. Provide viable solutions and corrective actions in response to unexpected events and in a fast paced environment. Ensure all selected specifications comply with the safety and environmental regulations established by the company and appropriate regulatory agency. Continued research and understanding of current and future regulations (IMO, USPH and ADA) and related impact on refurbishment and hotel repair and maintenance projects. Liaison with Project Development team and stakeholders, project team, architects, designers, electrical and safety managers, and support staff to assure no aspect of the project is overlooked and that project progress is congruent with the original concept. Facilitate effective communication between these individuals Review shop drawings prepared by contractors. Review and track contractor scheduling for execution plans. Manage CPS system for contractor travel approval to coordinate with aligned schedules and agreed start stop dates. Manage HMP process for assigned refurbishment projects. Track budget vs actuals at all stages of the project pre execution, change order process during the installation and post refit. Manage invoice approvals. Consolidate and evaluate contractor bids. Draft and present business plans, budget analysis and project timelines to stakeholders in various departments. Assure appropriate and accurate information flow both within and outside the organization. Maintain close contact with contractors and vendors to resolve any possible challenges in a proactive manner. Approve and source substitutes, if required. Prepare presentation updates for shipboard and shoreside leadership teams as well as updates to DDPMO team during the drydock execution conveying project status, challenges and solutions. Manage close out process including Contractor Evaluation, gathering as build documents, Invoicing approvals for contractors, warranty claims for one year for projects. Qualifications: Bachelor's degree Large scale marine refurbishment experience required Knowledge, Skills and Abilities: MS Office, MS Project and CAD Understanding of project management, planning and scheduling within the vessel refurbishment area. Proficient in project management methodology. Strong communication, problem solving. Ability to effectively manage multiple projects and coordinate activities in a team environment. Experience in a leadership role managing staff with diverse skill sets. Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Requires regular movement throughout CCL facilities. May need to stand for long periods of time. Travel: More than 50% ship and shore-based travel Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Work may require employee to work inside and outside with exposure to changing climate and/or operate machinery. May be requested to work a different shift. The range for this role's base salary is $93,580 - $126,000. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: Health Benefits: Cost-effective medical, dental and vision plans Employee Assistance Program and other mental health resources Additional programs include company paid term life insurance and disability coverage Financial Benefits: 401(k) plan that includes a company match Employee Stock Purchase plan Paid Time Off Holidays - All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee's discretion. Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. Other Benefits Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition reimbursement On-site preschool program and wellness center at our Miami campus About Us In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters! Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical orsensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
Apr 26, 2024
Full time
Job Description The primary focus of the position is to lead ship hotel refurbishment projects for the New Builds & Refurbishments department. The Project Manager is responsible for the planning, development and execution of large-scale projects including conversions, revitalizations, addition of cabins and balconies, ADA and Hotel Repair and Maintenance, among others for the CCL fleet within specifications, budgets and schedules in international shipyards and dry docks as well as in service. The project manager will supervise and monitor contractors / service vendors (including engineers, designers) on refurbishment activities within assigned fleet, as well as repair & maintenance projects for hotel operations. Responsible for managing multi-million dollar projects in a fast paced environment. Essential Functions: Develop the scope of work required to fully satisfy the stakeholders' desired project outcome. Develop specifications for refurbishment areas in compliance with the criteria established by the sponsors. Proactively identify areas of opportunities and propose actionable solutions. Prepare bid documents and design/technical specifications. Review and analyse drawings and specifications presented by internal and external architects and designers, providing feedback and adjustments, considering functionality, operational needs, technical considerations (HVAC, Electrical, Plumbing , or other). Supervise on-board installations including onsite inspections at dry docks to ensure quality adherence/assurance of work completed and timely production. Ensure projects are accomplished following applicable regulatory requirements and that all documents are updated and archived to be reviewed with applicable regulatory agencies such as Lloyds and/ or Coast Guard, ADA. Provide viable solutions and corrective actions in response to unexpected events and in a fast paced environment. Ensure all selected specifications comply with the safety and environmental regulations established by the company and appropriate regulatory agency. Continued research and understanding of current and future regulations (IMO, USPH and ADA) and related impact on refurbishment and hotel repair and maintenance projects. Liaison with Project Development team and stakeholders, project team, architects, designers, electrical and safety managers, and support staff to assure no aspect of the project is overlooked and that project progress is congruent with the original concept. Facilitate effective communication between these individuals Review shop drawings prepared by contractors. Review and track contractor scheduling for execution plans. Manage CPS system for contractor travel approval to coordinate with aligned schedules and agreed start stop dates. Manage HMP process for assigned refurbishment projects. Track budget vs actuals at all stages of the project pre execution, change order process during the installation and post refit. Manage invoice approvals. Consolidate and evaluate contractor bids. Draft and present business plans, budget analysis and project timelines to stakeholders in various departments. Assure appropriate and accurate information flow both within and outside the organization. Maintain close contact with contractors and vendors to resolve any possible challenges in a proactive manner. Approve and source substitutes, if required. Prepare presentation updates for shipboard and shoreside leadership teams as well as updates to DDPMO team during the drydock execution conveying project status, challenges and solutions. Manage close out process including Contractor Evaluation, gathering as build documents, Invoicing approvals for contractors, warranty claims for one year for projects. Qualifications: Bachelor's degree Large scale marine refurbishment experience required Knowledge, Skills and Abilities: MS Office, MS Project and CAD Understanding of project management, planning and scheduling within the vessel refurbishment area. Proficient in project management methodology. Strong communication, problem solving. Ability to effectively manage multiple projects and coordinate activities in a team environment. Experience in a leadership role managing staff with diverse skill sets. Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Requires regular movement throughout CCL facilities. May need to stand for long periods of time. Travel: More than 50% ship and shore-based travel Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Work may require employee to work inside and outside with exposure to changing climate and/or operate machinery. May be requested to work a different shift. The range for this role's base salary is $93,580 - $126,000. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: Health Benefits: Cost-effective medical, dental and vision plans Employee Assistance Program and other mental health resources Additional programs include company paid term life insurance and disability coverage Financial Benefits: 401(k) plan that includes a company match Employee Stock Purchase plan Paid Time Off Holidays - All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee's discretion. Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. Other Benefits Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition reimbursement On-site preschool program and wellness center at our Miami campus About Us In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters! Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical orsensory disability, or any other classification protected by applicable local, state, federal, and/or international law.