Delta Hotels by Marriott Seattle Everett
Everett, Washington
Delta Hotels by Marriott Seattle Everett 3105 Pine Street Everett, WA 98201 SALES & CATERING DIRECTOR (ON-SITE) The Delta Hotel by Marriott Seattle Everett is seeking an On-Site Sales & Catering Director. Do you love finding and capturing new business? Would you enjoy working on-site in a best-in-class premium Marriott hotel? The Delta Hotel by Marriott Seattle Everett ranks in the top five of the Delta by Marriott brand in guest service, and this gorgeous property has been featured in multiple brand commercials, humbly exhibiting its impressive spaces. At the 232-room Delta Hotel by Marriott Seattle Everett, you will develop relationships and increase sales with local area businesses and will lead a team of two Sales & Events Managers that sell as deployed and detail all groups and events for the property and its 14,000 sq ft of premium event space. In addition, you'll be supported by two above-property sellers who manage globally-priced accounts and target major group business opportunities on behalf of the hotel. If you've worked in a full-service Marriott property in the past, you know that having experience in CI/TY and Opera are a plus! If you haven't, Marriott's digital learning environment will walk you through the systems training you need in the first 6-8 weeks of the job. Leadership skills, organization, relationships, and proactive sales & negotiation acumen are key starting points for success in this role. ABOUT THE POSITION The On-Site Sales & Catering Director leads the property sales team, builds and maintains strong, relevant, relationships with existing and target business, and is responsible for the property sales team's coordination and planning for a successful experience, directly with clients, once booked, and detailing group and event space needs for existing Bookings made by others. This role is responsible for executing sales strategies and tactics to actively and personally solicit and procure new and existing business as deployed. ABOUT US At Hollander Hospitality, we align our people with their passion, providing award-winning service and memorable experiences. From the ground up, we build & renovate, own & operate, while recognizing that our team is our foundation and greatest asset. We are exceptional partners to one another, our guests, and our communities. We look for people who excel in their roles and are committed to delivering excellent experiences for guests. Proven through multiple awards from our partnering brands for outstanding guest service and meetings excellence, we deliver the best to our guests by creating a sense of belonging, empowerment, and support for our team members, coupled with their dedication, innovative spirit, and raw talent. STATUS: Full-time SCHEDULE: Primarily weekdays; occasional travel, evenings, and weekends. RATE OF PAY: $85,000 - $97,750 base salary annually Eligibility for company bonus program BENEFITS AND PERKS: Paid Time Off (PTO) Paycheck Advancement Program Supplemental Insurance Hotel Travel Discounts Employee Assistance Programs For eligible employees: Insurance - Medical, Dental, Vision, Life and AD&D 401(k) Plan with Employer Match Employee Meals Employee Parking The Sales & Catering Director leads and executes property and local sales & catering responsibilities, and builds & maintains strong, relevant, relationships with deployed existing and target accounts on behalf of the hotel. This role is responsible for ensuring client requirements are met. This role regularly sells hotel rooms, meeting rooms and food and beverage through direct client contact. including securing new local accounts, maintaining existing accounts, and executing sales and marketing strategies to maximize the profitability of the hotel while ensuring client satisfaction, a positive team environment and positively influencing the reputation Hollander Hospitality and the hotel brand. Relationships Seeks out, develops and nurtures strategic internal and external relationships to increase revenues, service levels, and hotel awareness. Maintains excellent lines of communication with team members and clients to create clear expectations and robust relationships that increase morale, service levels, and trust. Promotes teamwork and quality service through daily communication and coordination with other departments. Oversees on-site sales department staff to attract, retain and motivate employees through hiring, training and developing, empowering, coaching and counseling, conducting performance, resolving problems, providing open communication vehicles, and disciplining and terminating employees as appropriate. Partners with Department Managers and General Manager to ensure proper staffing levels based on guest & attendee volume. Financial Returns & Responsible Business Completes forecasts, plans, and productivity reports for management. Participates in the preparation of the departmental operating budget and financial plans. Monitors budget and upsells products and services while minimizing waste to increase revenue. guest room, function space, food & beverage pricing, and hotel services within approved departmental booking guidelines. Lead Generation Creates and maintains effective property sales programs to support funneling new leads, maximizing current accounts and targeting new accounts with potential. Continuously pursues and regularly re-evaluates prospecting targets for all sellers based on results, the market, and established goals; maintains a strategic ranking of targets by priority and maximizing opportunity and closing potential. Attends appropriate networking events, leveraging participation to maximize lead-generation. Solution Selling Maintains knowledge of market trends and competition to create relevant selling strategies for current conditions. Evaluates and meets client needs, clarifying the decision-making process, and presenting tailored value propositions, maintaining appropriate follow-up. Follows-up on all business opportunities, making initial contact within two business hours. Works with on-site and above-property team members to increase sales. Negotiating Guides the negotiation process, identifying and leveraging optimal solutions in negotiations and implementing creative and effective sales solutions. Creates and provides best practices for sales, convention services, and Food and Beverage departments for meetings. Maintains consistent effectiveness, accuracy and timeliness with information communicated to others, including calculations, estimates, contracts, BEO's, group resumes, and other documents or communication sent to clients, partners and/or team members. Follows established hotel and company-wide policies and methods, including logging details, activities, and sharing information. Support Provides sales, catering, marketing, conference services, administrative support, and operational services as necessary. Directs and personally performs, as necessary, day-to-day sales and conference/convention services activities; plans and assigns work and establishes performance and development goals for team members. Provides mentoring, coaching and regular feedback to help manage conflict and improve team member performance. Educates and trains team members in compliance with hotel, company, and brand, service behaviors and standards, as well as governmental regulations. Ensures staff has the tools, training and equipment to carry out job duties. Manages and maintains onsite sales and catering processes. Ensures group and event detailing is completed and properly executed. Qualifications: Experience & Education: Minimum of three years' experience conducting sales and negotiations. Experience in local business transient sales, group sales, and catering sales preferred. Driver's License & Insurance: Must have valid state driver's license and vehicle at time of hire. Must maintain vehicle insurance coverage as required by Hollander Hospitality. Knowledge of: Strong business travel and group rooms experience. Effective sales & negotiation acumen. Modern hospitality-sales strategies including conducting sales, evaluating & meeting customer needs, effective site tours, generating leads independently, saturating accounts, intermediaries and brand partners, maximizing systems & resources to drive results, and implementing effective objection handling solutions. Business evaluation techniques including net-profit calculations arithmetic during negotiations. Proficiency in Microsoft Outlook and Word, with basic skills in PowerPoint and Excel. Customer relationship management (CRM) software - CI/TY, preferred. Hotel property management system (PMS) software - Opera, preferred. Hotel RFP software - CVENT, CI/TY, preferred. Skills & Ability to: Work on-site and perform duties from the property. Manage, train, coach, and lead onsite sales team members. Work well with above-property sellers. Solicit, book, and upsell banquet food & beverage. Detail all arrangements, suggesting menus, bar set up . click apply for full job details
May 20, 2024
Full time
Delta Hotels by Marriott Seattle Everett 3105 Pine Street Everett, WA 98201 SALES & CATERING DIRECTOR (ON-SITE) The Delta Hotel by Marriott Seattle Everett is seeking an On-Site Sales & Catering Director. Do you love finding and capturing new business? Would you enjoy working on-site in a best-in-class premium Marriott hotel? The Delta Hotel by Marriott Seattle Everett ranks in the top five of the Delta by Marriott brand in guest service, and this gorgeous property has been featured in multiple brand commercials, humbly exhibiting its impressive spaces. At the 232-room Delta Hotel by Marriott Seattle Everett, you will develop relationships and increase sales with local area businesses and will lead a team of two Sales & Events Managers that sell as deployed and detail all groups and events for the property and its 14,000 sq ft of premium event space. In addition, you'll be supported by two above-property sellers who manage globally-priced accounts and target major group business opportunities on behalf of the hotel. If you've worked in a full-service Marriott property in the past, you know that having experience in CI/TY and Opera are a plus! If you haven't, Marriott's digital learning environment will walk you through the systems training you need in the first 6-8 weeks of the job. Leadership skills, organization, relationships, and proactive sales & negotiation acumen are key starting points for success in this role. ABOUT THE POSITION The On-Site Sales & Catering Director leads the property sales team, builds and maintains strong, relevant, relationships with existing and target business, and is responsible for the property sales team's coordination and planning for a successful experience, directly with clients, once booked, and detailing group and event space needs for existing Bookings made by others. This role is responsible for executing sales strategies and tactics to actively and personally solicit and procure new and existing business as deployed. ABOUT US At Hollander Hospitality, we align our people with their passion, providing award-winning service and memorable experiences. From the ground up, we build & renovate, own & operate, while recognizing that our team is our foundation and greatest asset. We are exceptional partners to one another, our guests, and our communities. We look for people who excel in their roles and are committed to delivering excellent experiences for guests. Proven through multiple awards from our partnering brands for outstanding guest service and meetings excellence, we deliver the best to our guests by creating a sense of belonging, empowerment, and support for our team members, coupled with their dedication, innovative spirit, and raw talent. STATUS: Full-time SCHEDULE: Primarily weekdays; occasional travel, evenings, and weekends. RATE OF PAY: $85,000 - $97,750 base salary annually Eligibility for company bonus program BENEFITS AND PERKS: Paid Time Off (PTO) Paycheck Advancement Program Supplemental Insurance Hotel Travel Discounts Employee Assistance Programs For eligible employees: Insurance - Medical, Dental, Vision, Life and AD&D 401(k) Plan with Employer Match Employee Meals Employee Parking The Sales & Catering Director leads and executes property and local sales & catering responsibilities, and builds & maintains strong, relevant, relationships with deployed existing and target accounts on behalf of the hotel. This role is responsible for ensuring client requirements are met. This role regularly sells hotel rooms, meeting rooms and food and beverage through direct client contact. including securing new local accounts, maintaining existing accounts, and executing sales and marketing strategies to maximize the profitability of the hotel while ensuring client satisfaction, a positive team environment and positively influencing the reputation Hollander Hospitality and the hotel brand. Relationships Seeks out, develops and nurtures strategic internal and external relationships to increase revenues, service levels, and hotel awareness. Maintains excellent lines of communication with team members and clients to create clear expectations and robust relationships that increase morale, service levels, and trust. Promotes teamwork and quality service through daily communication and coordination with other departments. Oversees on-site sales department staff to attract, retain and motivate employees through hiring, training and developing, empowering, coaching and counseling, conducting performance, resolving problems, providing open communication vehicles, and disciplining and terminating employees as appropriate. Partners with Department Managers and General Manager to ensure proper staffing levels based on guest & attendee volume. Financial Returns & Responsible Business Completes forecasts, plans, and productivity reports for management. Participates in the preparation of the departmental operating budget and financial plans. Monitors budget and upsells products and services while minimizing waste to increase revenue. guest room, function space, food & beverage pricing, and hotel services within approved departmental booking guidelines. Lead Generation Creates and maintains effective property sales programs to support funneling new leads, maximizing current accounts and targeting new accounts with potential. Continuously pursues and regularly re-evaluates prospecting targets for all sellers based on results, the market, and established goals; maintains a strategic ranking of targets by priority and maximizing opportunity and closing potential. Attends appropriate networking events, leveraging participation to maximize lead-generation. Solution Selling Maintains knowledge of market trends and competition to create relevant selling strategies for current conditions. Evaluates and meets client needs, clarifying the decision-making process, and presenting tailored value propositions, maintaining appropriate follow-up. Follows-up on all business opportunities, making initial contact within two business hours. Works with on-site and above-property team members to increase sales. Negotiating Guides the negotiation process, identifying and leveraging optimal solutions in negotiations and implementing creative and effective sales solutions. Creates and provides best practices for sales, convention services, and Food and Beverage departments for meetings. Maintains consistent effectiveness, accuracy and timeliness with information communicated to others, including calculations, estimates, contracts, BEO's, group resumes, and other documents or communication sent to clients, partners and/or team members. Follows established hotel and company-wide policies and methods, including logging details, activities, and sharing information. Support Provides sales, catering, marketing, conference services, administrative support, and operational services as necessary. Directs and personally performs, as necessary, day-to-day sales and conference/convention services activities; plans and assigns work and establishes performance and development goals for team members. Provides mentoring, coaching and regular feedback to help manage conflict and improve team member performance. Educates and trains team members in compliance with hotel, company, and brand, service behaviors and standards, as well as governmental regulations. Ensures staff has the tools, training and equipment to carry out job duties. Manages and maintains onsite sales and catering processes. Ensures group and event detailing is completed and properly executed. Qualifications: Experience & Education: Minimum of three years' experience conducting sales and negotiations. Experience in local business transient sales, group sales, and catering sales preferred. Driver's License & Insurance: Must have valid state driver's license and vehicle at time of hire. Must maintain vehicle insurance coverage as required by Hollander Hospitality. Knowledge of: Strong business travel and group rooms experience. Effective sales & negotiation acumen. Modern hospitality-sales strategies including conducting sales, evaluating & meeting customer needs, effective site tours, generating leads independently, saturating accounts, intermediaries and brand partners, maximizing systems & resources to drive results, and implementing effective objection handling solutions. Business evaluation techniques including net-profit calculations arithmetic during negotiations. Proficiency in Microsoft Outlook and Word, with basic skills in PowerPoint and Excel. Customer relationship management (CRM) software - CI/TY, preferred. Hotel property management system (PMS) software - Opera, preferred. Hotel RFP software - CVENT, CI/TY, preferred. Skills & Ability to: Work on-site and perform duties from the property. Manage, train, coach, and lead onsite sales team members. Work well with above-property sellers. Solicit, book, and upsell banquet food & beverage. Detail all arrangements, suggesting menus, bar set up . click apply for full job details
Catering Pool Hungry Hawk, Rhapsody, Hawks Nest, Catering Pool Hourly Rate: $12.00 Position Purpose Catering staff employees will be available on an "on call basis" to assist with Hocking College catering events. To ensure that quality food and beverage operations will be maintained while working closely with the Executive Director of Culinary Operations in the preparation of food, the Director of Food and Beverage in all aspects of service and other members of the catering staff. Duties and Responsibilities Serve and assist in the preparing of food and beverage in accordance with the health and hygiene regulations to meet the daily needs of the customers and staff. Duties will involve food service, customer service, cleaning tables, dishwasher operations and general cleaning duties. Maintain the kitchens, dining areas, floor areas, table and all other catering related areas to the highest standard of cleanliness. Report to the Catering Manager/Supervisor any matters of concern which affects the events or daily operations of the department. Customer service skills and a friendly and positive manner to serve with all visitors and members of the catering event staff. Maintaining a clean and tidy appearance while representing Hocking College; making sure that make-up and jewelry. Perform assigned duties with an attitude of teamwork with all members of service and kitchen staff. Attend and participate in staff training sessions. Requirements Ability to work under pressure and maintain a tight schedule Ability to spend an extensive time of your feet, moving fast and carrying large oval trays Must be a team player with the ability to multi-task Must be available to work during peak times including weekends, holidays and evenings Excellent interpersonal skills and effective communication skills are a must No facial piercings during service. Personal appearance must be in accordance with health department standards. Must be able to lift 50 pounds Reasonable accommodations may be requested and reviewed according to the Americans with Disabilities Act (ADA).
May 26, 2024
Full time
Catering Pool Hungry Hawk, Rhapsody, Hawks Nest, Catering Pool Hourly Rate: $12.00 Position Purpose Catering staff employees will be available on an "on call basis" to assist with Hocking College catering events. To ensure that quality food and beverage operations will be maintained while working closely with the Executive Director of Culinary Operations in the preparation of food, the Director of Food and Beverage in all aspects of service and other members of the catering staff. Duties and Responsibilities Serve and assist in the preparing of food and beverage in accordance with the health and hygiene regulations to meet the daily needs of the customers and staff. Duties will involve food service, customer service, cleaning tables, dishwasher operations and general cleaning duties. Maintain the kitchens, dining areas, floor areas, table and all other catering related areas to the highest standard of cleanliness. Report to the Catering Manager/Supervisor any matters of concern which affects the events or daily operations of the department. Customer service skills and a friendly and positive manner to serve with all visitors and members of the catering event staff. Maintaining a clean and tidy appearance while representing Hocking College; making sure that make-up and jewelry. Perform assigned duties with an attitude of teamwork with all members of service and kitchen staff. Attend and participate in staff training sessions. Requirements Ability to work under pressure and maintain a tight schedule Ability to spend an extensive time of your feet, moving fast and carrying large oval trays Must be a team player with the ability to multi-task Must be available to work during peak times including weekends, holidays and evenings Excellent interpersonal skills and effective communication skills are a must No facial piercings during service. Personal appearance must be in accordance with health department standards. Must be able to lift 50 pounds Reasonable accommodations may be requested and reviewed according to the Americans with Disabilities Act (ADA).
(url removed) is seeking a highly experienced and dynamic Food and Beverage Director to lead an upcoming luxury hotel in Seattle, Washington. This position will be responsible for overseeing all aspects of the Food & Beverage operations, including but not limited to strategic planning, financial management, team leadership, and customer relations. The F&B Director will play a pivotal role in driving the company's growth and ensuring that business objectives are met efficiently and effectively. Job Responsibilities Develop and implement a comprehensive food and beverage strategy aligned with the hotel's overall goals and guest expectations. Be creative and innovative with the ability to think outside the box and approach all issues with a completely fresh approach. Stay current with local hotel luxury industry trends and market demands to enhance the hotels food and beverage offerings and maintain a competitive edge. Oversee the day-to-day operations of all food and beverage outlets. Monitor and maintain high standards of service, cleanliness, and presentation in all F&B front and back of house areas. Develop and manage the annual F&B budget, ensuring financial goals are met while maintaining high-quality standards. Implement cost control measures and monitor expenses to maximize profitability. Review and approve departmental payroll to ensure compliance with budget. Work closely with the Executive Chef and other leaders to create and regularly update innovative and diverse menus for breakfast, lunch, dinner, and afternoon tea that cater to the preferences and dietary needs of guests and customers, ensuring menus reflect local industry and competitive market trends. Ensure menu offerings and pricing are competitive and reflect the quality and standards. Curate a well-balanced and diverse selection of beverages including specialty cocktails, wines, spirits, beers, and non-alcoholic offerings. Create a comprehensive beverage menu that complements and pairs well with the food offerings, considering the preferences of the target audience and the overall theme of the hotel and brand. Develop a wine list with a variety of options, considering different grape varietals, regions, and styles. Maintain and update the beverage menu seasonally to incorporate new and seasonal ingredients. Properly train colleague on beverage and wine offerings and recommendations to guest and customers. Inventory and cost management. Collaborate with Sales and Marketing on special initiatives and promotional events ensuring maximum traction and exposure. Promote menus and cocktail offerings at the hotel to internal and external customers. Help Recruit, train, and manage a skilled and motivated F&B management team. Foster a positive and collaborative work environment, encouraging professional development and growth challenging the team to elevate the service at every opportunity. Build strong relationships with internal and external customers obtaining feedback to continually improve dining experiences offered at the hotel. Address guest and customer concerns promptly and strive to exceed expectations in service and offerings. Enforce Forbes and LQA standards and ensure colleagues are performing to those standards. Develop quality improvement plans based on guest and customer feedback, internal audits, LQA and Forbes audits and to address guest and customer feedback. Ensure colleagues continuously review and discuss guest and customer feedback and ensure teams is accountable. Collaborate with the Catering Team and coordinate the execution of private events, weddings, and other special occasions, ensuring all events meet standards for service and quality. Ensure compliance with health and safety regulations, as well as food handling and sanitation standards. Ensure adherence to all liquor liability laws and regulations. NOTE: The above is not an all-inclusive list of job duties and responsibilities. The employer reserves the right to add, delete, change or modify the job duties and responsibilities described in this job description at its discretion with notice. Job Requirements Minimum 5 years of Food and Beverage in a senior management role in luxury hospitality is highly preferred, with a proven track record of success. Previously experience as Director of Food & Beverage is highly preferred. Previous experience in a Unionized environment with a strong understanding of the IWA and local labor laws is highly preferred. Must have strong understanding of Food and Beverage financials including cost and par controls. Must have strong established vendor relationships and ability to develop new relationships as necessary to meet the demands of the operation. Must have strong attention to detail and approach all issues with a fresh perspective. Must be able to work a flexible schedule including nights, weekends, and holidays. Ability to clearly and pleasantly communicate with guests, customers, and all colleagues, both in person and on the telephone. Proficient computer knowledge of Microsoft Word, Excel, Power Point, and POS systems. You are tired of searching for the job of your dream, (url removed) is here to help! We offer a dynamic & personalized recruitment service & with our team of dedicated & talented enthusiasts, we ensure to find the perfect match for any personality. Visit us at today & take your career one step ahead!
May 25, 2024
Full time
(url removed) is seeking a highly experienced and dynamic Food and Beverage Director to lead an upcoming luxury hotel in Seattle, Washington. This position will be responsible for overseeing all aspects of the Food & Beverage operations, including but not limited to strategic planning, financial management, team leadership, and customer relations. The F&B Director will play a pivotal role in driving the company's growth and ensuring that business objectives are met efficiently and effectively. Job Responsibilities Develop and implement a comprehensive food and beverage strategy aligned with the hotel's overall goals and guest expectations. Be creative and innovative with the ability to think outside the box and approach all issues with a completely fresh approach. Stay current with local hotel luxury industry trends and market demands to enhance the hotels food and beverage offerings and maintain a competitive edge. Oversee the day-to-day operations of all food and beverage outlets. Monitor and maintain high standards of service, cleanliness, and presentation in all F&B front and back of house areas. Develop and manage the annual F&B budget, ensuring financial goals are met while maintaining high-quality standards. Implement cost control measures and monitor expenses to maximize profitability. Review and approve departmental payroll to ensure compliance with budget. Work closely with the Executive Chef and other leaders to create and regularly update innovative and diverse menus for breakfast, lunch, dinner, and afternoon tea that cater to the preferences and dietary needs of guests and customers, ensuring menus reflect local industry and competitive market trends. Ensure menu offerings and pricing are competitive and reflect the quality and standards. Curate a well-balanced and diverse selection of beverages including specialty cocktails, wines, spirits, beers, and non-alcoholic offerings. Create a comprehensive beverage menu that complements and pairs well with the food offerings, considering the preferences of the target audience and the overall theme of the hotel and brand. Develop a wine list with a variety of options, considering different grape varietals, regions, and styles. Maintain and update the beverage menu seasonally to incorporate new and seasonal ingredients. Properly train colleague on beverage and wine offerings and recommendations to guest and customers. Inventory and cost management. Collaborate with Sales and Marketing on special initiatives and promotional events ensuring maximum traction and exposure. Promote menus and cocktail offerings at the hotel to internal and external customers. Help Recruit, train, and manage a skilled and motivated F&B management team. Foster a positive and collaborative work environment, encouraging professional development and growth challenging the team to elevate the service at every opportunity. Build strong relationships with internal and external customers obtaining feedback to continually improve dining experiences offered at the hotel. Address guest and customer concerns promptly and strive to exceed expectations in service and offerings. Enforce Forbes and LQA standards and ensure colleagues are performing to those standards. Develop quality improvement plans based on guest and customer feedback, internal audits, LQA and Forbes audits and to address guest and customer feedback. Ensure colleagues continuously review and discuss guest and customer feedback and ensure teams is accountable. Collaborate with the Catering Team and coordinate the execution of private events, weddings, and other special occasions, ensuring all events meet standards for service and quality. Ensure compliance with health and safety regulations, as well as food handling and sanitation standards. Ensure adherence to all liquor liability laws and regulations. NOTE: The above is not an all-inclusive list of job duties and responsibilities. The employer reserves the right to add, delete, change or modify the job duties and responsibilities described in this job description at its discretion with notice. Job Requirements Minimum 5 years of Food and Beverage in a senior management role in luxury hospitality is highly preferred, with a proven track record of success. Previously experience as Director of Food & Beverage is highly preferred. Previous experience in a Unionized environment with a strong understanding of the IWA and local labor laws is highly preferred. Must have strong understanding of Food and Beverage financials including cost and par controls. Must have strong established vendor relationships and ability to develop new relationships as necessary to meet the demands of the operation. Must have strong attention to detail and approach all issues with a fresh perspective. Must be able to work a flexible schedule including nights, weekends, and holidays. Ability to clearly and pleasantly communicate with guests, customers, and all colleagues, both in person and on the telephone. Proficient computer knowledge of Microsoft Word, Excel, Power Point, and POS systems. You are tired of searching for the job of your dream, (url removed) is here to help! We offer a dynamic & personalized recruitment service & with our team of dedicated & talented enthusiasts, we ensure to find the perfect match for any personality. Visit us at today & take your career one step ahead!
Job Description Level up your hospitality career! Traditional food & beverage careers stagnate. Working for Aramark opens the door to growth opportunities. The sky is the limit! Why Kamloops is a great place to live Highest number of golf courses per capita in Canada, with one of the most diverse golf landscapes. Outdoor mecca for outdoor activities such as hiking, mountain biking, kayaking and fishing Wide range of cultural events including Wine festival, Film festival, Salute to the Sockeye Festival, Kamloops comedy fest to name a few Amazing climate ? 3rd mildest climate in a non-coastal city in Canada Distance to Vancouver by car: 4 hours; distance to Kelowna by car: 2h15m Why work for Aramark at Thompson Rivers University Work-life balance Slow summer season and December Holiday closure Competitive Base Salary Health & Dental Benefits with no waiting period Employer Matched Pension Program WHAT YOU?LL DO As the Food Service Director you will oversee multiple units across the Thompson Rivers University campus. You are a senior leader, focused on managing and developing your team to deliver world class services. You set the vision for services and then ensure delivery is critical for this role. The successful candidate must have experience in managing a large diverse team and have a track record in service excellence and people development. WHAT MOVES YOU ? A passion for creating exceptional guest experiences ? You?re flexible, creative and thrive on the opportunity to do different things ? You strive to forge partnerships and relationships to build a strong team ? Have a passion for coaching and mentoring and are comfortable delegating tasks ? You take pride in your ability to stay focused, even amid chaos ? You?re a stickler for details, you have a strong understanding for the financial part of the business, controlling cost like a boss and delivering on financial commitments! ? You are proactive in running the business, always staying one step ahead, anticipating the needs of the customer and the Client alike Job Responsibilities ? Be seen as a senior leader for all operations and advocate for both our client and Aramark ? Accountable and responsible for maintaining a culture focused on safety in everything we do ? Building a management team capable of delivering innovation, quality and operational excellence across all service lines ? Delivering highest quality services ? Delivering annual revenue growth in all service lines through exceptional quality and targeted marketing plans ? Support client and stakeholder initiatives ? Deliver sustainability goals as they pertain to food services ? Manage client premises, capital and facilities in a professional manner ? Connect, influence and deliver new levels of creative and strategic thinking to build and maintain stakeholder advocacy ? Develop strategic operation plans aligned with our client's mission, vision, and objectives to include sustainable practices ? Establish and maintain food production systems and procedures for the ordering, receiving, storing, preparing, and serving of food related products in a safe and efficient manner ? Develop operational component forecasts; monitor expenses and reports all variances ? Develop client communication strategy to ensure regular touch points to share wins and opportunities. To ensure annual operating plan is reviewed and delivered ? Accountable for rollout of Operational Programs, and Executional Framework ? Ensure Scope of Work (SOW) is followed, and gaps reported to District Manager ? Training and developing Front Line Managers Qualifications ? 5 years minimum experience leading a large team across services to include restaurant, retail and catering ? University/College Degree/Diploma in Business Administration or hospitality management preferred ? Advanced food safety qualification ? Strong financial literacy re: food, labour cost, inventory control. ? Proven ability in analyzing financial statements, operating reports, budget variance reports and other financial statements ? Ability to recruit, develop, and retain a strong and diverse team within a dynamic work environment ? Experience of managing a minimum of 10 associates ? Ability to respond effectively to changing demands ? Positive attitude and genuine customer focus orientation ? Ability to build and establish internal and external relationship at all levels of the organization including senior levels of management ? Excellent knowledge of regulatory issues such as WHMIS, OH&S, and infection control ? Excellent computer literacy including Microsoft Excel, PowerPoint, and word. ? Excellent communication skills both verbal and written. ? Must successfully complete the required training program within the defined probationary period. ? Must have the ability to communicate effectively with customers and co-workers. ? Must have the physical capabilities required for light lifting and constant walking ? In addition, incumbent must be flexible and adapt easily to changes in schedule, work assignments and environment. Must be willing and capable of working in fast paced environment. Education Other Minimum 5 years experience About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. Accommodations for job applicants with disabilities are available upon request About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
May 24, 2024
Full time
Job Description Level up your hospitality career! Traditional food & beverage careers stagnate. Working for Aramark opens the door to growth opportunities. The sky is the limit! Why Kamloops is a great place to live Highest number of golf courses per capita in Canada, with one of the most diverse golf landscapes. Outdoor mecca for outdoor activities such as hiking, mountain biking, kayaking and fishing Wide range of cultural events including Wine festival, Film festival, Salute to the Sockeye Festival, Kamloops comedy fest to name a few Amazing climate ? 3rd mildest climate in a non-coastal city in Canada Distance to Vancouver by car: 4 hours; distance to Kelowna by car: 2h15m Why work for Aramark at Thompson Rivers University Work-life balance Slow summer season and December Holiday closure Competitive Base Salary Health & Dental Benefits with no waiting period Employer Matched Pension Program WHAT YOU?LL DO As the Food Service Director you will oversee multiple units across the Thompson Rivers University campus. You are a senior leader, focused on managing and developing your team to deliver world class services. You set the vision for services and then ensure delivery is critical for this role. The successful candidate must have experience in managing a large diverse team and have a track record in service excellence and people development. WHAT MOVES YOU ? A passion for creating exceptional guest experiences ? You?re flexible, creative and thrive on the opportunity to do different things ? You strive to forge partnerships and relationships to build a strong team ? Have a passion for coaching and mentoring and are comfortable delegating tasks ? You take pride in your ability to stay focused, even amid chaos ? You?re a stickler for details, you have a strong understanding for the financial part of the business, controlling cost like a boss and delivering on financial commitments! ? You are proactive in running the business, always staying one step ahead, anticipating the needs of the customer and the Client alike Job Responsibilities ? Be seen as a senior leader for all operations and advocate for both our client and Aramark ? Accountable and responsible for maintaining a culture focused on safety in everything we do ? Building a management team capable of delivering innovation, quality and operational excellence across all service lines ? Delivering highest quality services ? Delivering annual revenue growth in all service lines through exceptional quality and targeted marketing plans ? Support client and stakeholder initiatives ? Deliver sustainability goals as they pertain to food services ? Manage client premises, capital and facilities in a professional manner ? Connect, influence and deliver new levels of creative and strategic thinking to build and maintain stakeholder advocacy ? Develop strategic operation plans aligned with our client's mission, vision, and objectives to include sustainable practices ? Establish and maintain food production systems and procedures for the ordering, receiving, storing, preparing, and serving of food related products in a safe and efficient manner ? Develop operational component forecasts; monitor expenses and reports all variances ? Develop client communication strategy to ensure regular touch points to share wins and opportunities. To ensure annual operating plan is reviewed and delivered ? Accountable for rollout of Operational Programs, and Executional Framework ? Ensure Scope of Work (SOW) is followed, and gaps reported to District Manager ? Training and developing Front Line Managers Qualifications ? 5 years minimum experience leading a large team across services to include restaurant, retail and catering ? University/College Degree/Diploma in Business Administration or hospitality management preferred ? Advanced food safety qualification ? Strong financial literacy re: food, labour cost, inventory control. ? Proven ability in analyzing financial statements, operating reports, budget variance reports and other financial statements ? Ability to recruit, develop, and retain a strong and diverse team within a dynamic work environment ? Experience of managing a minimum of 10 associates ? Ability to respond effectively to changing demands ? Positive attitude and genuine customer focus orientation ? Ability to build and establish internal and external relationship at all levels of the organization including senior levels of management ? Excellent knowledge of regulatory issues such as WHMIS, OH&S, and infection control ? Excellent computer literacy including Microsoft Excel, PowerPoint, and word. ? Excellent communication skills both verbal and written. ? Must successfully complete the required training program within the defined probationary period. ? Must have the ability to communicate effectively with customers and co-workers. ? Must have the physical capabilities required for light lifting and constant walking ? In addition, incumbent must be flexible and adapt easily to changes in schedule, work assignments and environment. Must be willing and capable of working in fast paced environment. Education Other Minimum 5 years experience About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. Accommodations for job applicants with disabilities are available upon request About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
Job Description Level up your hospitality career! Traditional food & beverage careers stagnate. Working for Aramark opens the door to growth opportunities. The sky is the limit! Why Kamloops is a great place to live Highest number of golf courses per capita in Canada, with one of the most diverse golf landscapes. Outdoor mecca for outdoor activities such as hiking, mountain biking, kayaking and fishing Wide range of cultural events including Wine festival, Film festival, Salute to the Sockeye Festival, Kamloops comedy fest to name a few Amazing climate ? 3rd mildest climate in a non-coastal city in Canada Distance to Vancouver by car: 4 hours; distance to Kelowna by car: 2h15m Why work for Aramark at Thompson Rivers University Work-life balance Slow summer season and December Holiday closure Competitive Base Salary Health & Dental Benefits with no waiting period Employer Matched Pension Program WHAT YOU?LL DO As the Food Service Director you will oversee multiple units across the Thompson Rivers University campus. You are a senior leader, focused on managing and developing your team to deliver world class services. You set the vision for services and then ensure delivery is critical for this role. The successful candidate must have experience in managing a large diverse team and have a track record in service excellence and people development. WHAT MOVES YOU ? A passion for creating exceptional guest experiences ? You?re flexible, creative and thrive on the opportunity to do different things ? You strive to forge partnerships and relationships to build a strong team ? Have a passion for coaching and mentoring and are comfortable delegating tasks ? You take pride in your ability to stay focused, even amid chaos ? You?re a stickler for details, you have a strong understanding for the financial part of the business, controlling cost like a boss and delivering on financial commitments! ? You are proactive in running the business, always staying one step ahead, anticipating the needs of the customer and the Client alike Job Responsibilities ? Be seen as a senior leader for all operations and advocate for both our client and Aramark ? Accountable and responsible for maintaining a culture focused on safety in everything we do ? Building a management team capable of delivering innovation, quality and operational excellence across all service lines ? Delivering highest quality services ? Delivering annual revenue growth in all service lines through exceptional quality and targeted marketing plans ? Support client and stakeholder initiatives ? Deliver sustainability goals as they pertain to food services ? Manage client premises, capital and facilities in a professional manner ? Connect, influence and deliver new levels of creative and strategic thinking to build and maintain stakeholder advocacy ? Develop strategic operation plans aligned with our client's mission, vision, and objectives to include sustainable practices ? Establish and maintain food production systems and procedures for the ordering, receiving, storing, preparing, and serving of food related products in a safe and efficient manner ? Develop operational component forecasts; monitor expenses and reports all variances ? Develop client communication strategy to ensure regular touch points to share wins and opportunities. To ensure annual operating plan is reviewed and delivered ? Accountable for rollout of Operational Programs, and Executional Framework ? Ensure Scope of Work (SOW) is followed, and gaps reported to District Manager ? Training and developing Front Line Managers Qualifications ? 5 years minimum experience leading a large team across services to include restaurant, retail and catering ? University/College Degree/Diploma in Business Administration or hospitality management preferred ? Advanced food safety qualification ? Strong financial literacy re: food, labour cost, inventory control. ? Proven ability in analyzing financial statements, operating reports, budget variance reports and other financial statements ? Ability to recruit, develop, and retain a strong and diverse team within a dynamic work environment ? Experience of managing a minimum of 10 associates ? Ability to respond effectively to changing demands ? Positive attitude and genuine customer focus orientation ? Ability to build and establish internal and external relationship at all levels of the organization including senior levels of management ? Excellent knowledge of regulatory issues such as WHMIS, OH&S, and infection control ? Excellent computer literacy including Microsoft Excel, PowerPoint, and word. ? Excellent communication skills both verbal and written. ? Must successfully complete the required training program within the defined probationary period. ? Must have the ability to communicate effectively with customers and co-workers. ? Must have the physical capabilities required for light lifting and constant walking ? In addition, incumbent must be flexible and adapt easily to changes in schedule, work assignments and environment. Must be willing and capable of working in fast paced environment. EducationOtherMinimum 5 years experienceAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. Accommodations for job applicants with disabilities are available upon request About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at
May 24, 2024
Full time
Job Description Level up your hospitality career! Traditional food & beverage careers stagnate. Working for Aramark opens the door to growth opportunities. The sky is the limit! Why Kamloops is a great place to live Highest number of golf courses per capita in Canada, with one of the most diverse golf landscapes. Outdoor mecca for outdoor activities such as hiking, mountain biking, kayaking and fishing Wide range of cultural events including Wine festival, Film festival, Salute to the Sockeye Festival, Kamloops comedy fest to name a few Amazing climate ? 3rd mildest climate in a non-coastal city in Canada Distance to Vancouver by car: 4 hours; distance to Kelowna by car: 2h15m Why work for Aramark at Thompson Rivers University Work-life balance Slow summer season and December Holiday closure Competitive Base Salary Health & Dental Benefits with no waiting period Employer Matched Pension Program WHAT YOU?LL DO As the Food Service Director you will oversee multiple units across the Thompson Rivers University campus. You are a senior leader, focused on managing and developing your team to deliver world class services. You set the vision for services and then ensure delivery is critical for this role. The successful candidate must have experience in managing a large diverse team and have a track record in service excellence and people development. WHAT MOVES YOU ? A passion for creating exceptional guest experiences ? You?re flexible, creative and thrive on the opportunity to do different things ? You strive to forge partnerships and relationships to build a strong team ? Have a passion for coaching and mentoring and are comfortable delegating tasks ? You take pride in your ability to stay focused, even amid chaos ? You?re a stickler for details, you have a strong understanding for the financial part of the business, controlling cost like a boss and delivering on financial commitments! ? You are proactive in running the business, always staying one step ahead, anticipating the needs of the customer and the Client alike Job Responsibilities ? Be seen as a senior leader for all operations and advocate for both our client and Aramark ? Accountable and responsible for maintaining a culture focused on safety in everything we do ? Building a management team capable of delivering innovation, quality and operational excellence across all service lines ? Delivering highest quality services ? Delivering annual revenue growth in all service lines through exceptional quality and targeted marketing plans ? Support client and stakeholder initiatives ? Deliver sustainability goals as they pertain to food services ? Manage client premises, capital and facilities in a professional manner ? Connect, influence and deliver new levels of creative and strategic thinking to build and maintain stakeholder advocacy ? Develop strategic operation plans aligned with our client's mission, vision, and objectives to include sustainable practices ? Establish and maintain food production systems and procedures for the ordering, receiving, storing, preparing, and serving of food related products in a safe and efficient manner ? Develop operational component forecasts; monitor expenses and reports all variances ? Develop client communication strategy to ensure regular touch points to share wins and opportunities. To ensure annual operating plan is reviewed and delivered ? Accountable for rollout of Operational Programs, and Executional Framework ? Ensure Scope of Work (SOW) is followed, and gaps reported to District Manager ? Training and developing Front Line Managers Qualifications ? 5 years minimum experience leading a large team across services to include restaurant, retail and catering ? University/College Degree/Diploma in Business Administration or hospitality management preferred ? Advanced food safety qualification ? Strong financial literacy re: food, labour cost, inventory control. ? Proven ability in analyzing financial statements, operating reports, budget variance reports and other financial statements ? Ability to recruit, develop, and retain a strong and diverse team within a dynamic work environment ? Experience of managing a minimum of 10 associates ? Ability to respond effectively to changing demands ? Positive attitude and genuine customer focus orientation ? Ability to build and establish internal and external relationship at all levels of the organization including senior levels of management ? Excellent knowledge of regulatory issues such as WHMIS, OH&S, and infection control ? Excellent computer literacy including Microsoft Excel, PowerPoint, and word. ? Excellent communication skills both verbal and written. ? Must successfully complete the required training program within the defined probationary period. ? Must have the ability to communicate effectively with customers and co-workers. ? Must have the physical capabilities required for light lifting and constant walking ? In addition, incumbent must be flexible and adapt easily to changes in schedule, work assignments and environment. Must be willing and capable of working in fast paced environment. EducationOtherMinimum 5 years experienceAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. Accommodations for job applicants with disabilities are available upon request About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at
Job Description Reporting to the Food Service Director, the Catering Manager will be responsible for the day-to-day operations of the Catering department. Job Responsibilities Oversee catering functions and special events for internal and external clients/ groups. Meet with clients to determine catering requirements, floor plans, rentals, staffing for events. Responsible for customer booking and creating contracts. Work closely with Executive Chef, plan menus for clients. Responsible for final approval of catering contracts pre-event. Ensure job instructions are clearly understood so that tasks are completed effectively to the client?s satisfaction. Ensure all staff provide quality, courteous service to all customers. Ensure that food and service meet quality control standards. Manage catering purchases and inventory. Participate in Operational Reviews for Catering Department. Responsible for Catering Budget. Conduct weekly meetings with team. Responsible for seeking new clients and sales to grow the business. Establish and maintain clientele rapports. Resolve customer concerns. Oversee staff scheduling. Oversee training and management of staff. Ensure proper handling of Company Property. Ensure all staff adhere to the Health and Safety Policy as well as Aramark Policies and Procedures. Adhere to the Aramark policies and procedures, as well as the Health and Safety standards. Uphold Classic Fare Catering standards through training and taking part in program updates offered by Head Office. Perform other duties assigned by your Manager. Qualifications 2 - 4 years of Catering experience. Demonstrated experience in successful business growth. Completion of Hospitality or Food and Beverage program. Skilled in relationship building and customer service Strong leadership skills. Ability to multi-task. Attention to detail is a must. Valid driver?s license. EducationTrade SchoolOtherAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. Accommodations for job applicants with disabilities are available upon request About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at
May 23, 2024
Full time
Job Description Reporting to the Food Service Director, the Catering Manager will be responsible for the day-to-day operations of the Catering department. Job Responsibilities Oversee catering functions and special events for internal and external clients/ groups. Meet with clients to determine catering requirements, floor plans, rentals, staffing for events. Responsible for customer booking and creating contracts. Work closely with Executive Chef, plan menus for clients. Responsible for final approval of catering contracts pre-event. Ensure job instructions are clearly understood so that tasks are completed effectively to the client?s satisfaction. Ensure all staff provide quality, courteous service to all customers. Ensure that food and service meet quality control standards. Manage catering purchases and inventory. Participate in Operational Reviews for Catering Department. Responsible for Catering Budget. Conduct weekly meetings with team. Responsible for seeking new clients and sales to grow the business. Establish and maintain clientele rapports. Resolve customer concerns. Oversee staff scheduling. Oversee training and management of staff. Ensure proper handling of Company Property. Ensure all staff adhere to the Health and Safety Policy as well as Aramark Policies and Procedures. Adhere to the Aramark policies and procedures, as well as the Health and Safety standards. Uphold Classic Fare Catering standards through training and taking part in program updates offered by Head Office. Perform other duties assigned by your Manager. Qualifications 2 - 4 years of Catering experience. Demonstrated experience in successful business growth. Completion of Hospitality or Food and Beverage program. Skilled in relationship building and customer service Strong leadership skills. Ability to multi-task. Attention to detail is a must. Valid driver?s license. EducationTrade SchoolOtherAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. Accommodations for job applicants with disabilities are available upon request About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at
Job Description Event Services Manager Are you an experienced event planner who wants to take their skills to new heights? Join the Fairmont Austin and showcase your passion for world-class customer service on our Events Team! What is in it for you: Paid time off Medical, Dental and Vision Insurance, 401K Complimentary shift meal Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and Educational Assistance for further development Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: Consistently offer professional, friendly and engaging service. Organize convention booking files from date of departure, and maintain accurate activities within files consistently. Obtain/confirm all event-related information (to include, but not limited to meeting specifications, audio visual, rooming lists, technical needs, exhibit needs, food and beverage requirements, etc) with client, organize/distribute group resumes, conference agendas, event orders, floorplans, etc to all operating partners accurately, and in a timely manner. Drive function space optimization/maximization, to ensure best utilization of space for guest experience and financial performance of department. Yield sleeping room block and function space, ensuring optimization of financial return/performance. Forecast banquet food & beverage by group with target of 3% accuracy. Initiate/follow up on billing procedures, ensuring deposits and/or credit applications are received within acceptable timeframes. Conduct pre-conference/event meetings with clients and pertinent departments to confirm all relevant details are communicated. Ensure guest/group experience while onsite, through personal interaction and attendance at functions throughout the stay. Must be flexible to accommodate irregular and/or extended hours and work on weekends Conduct any/all site inspections as required. Able to handle inquiries. Attend necessary meetings within hotel that affect/are affected by the Catering, Conference Services &/or Events department. Establish and maintain rapport with clients, prior to, during and post conference, exceeding their expectations and encouraging repeat business. Play active role in local community through associations, memberships and involvement. Be an ambassador of the hotel within the local community. Additional responsibilities, as outlined by Director or Assistant Director.
May 25, 2024
Full time
Job Description Event Services Manager Are you an experienced event planner who wants to take their skills to new heights? Join the Fairmont Austin and showcase your passion for world-class customer service on our Events Team! What is in it for you: Paid time off Medical, Dental and Vision Insurance, 401K Complimentary shift meal Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and Educational Assistance for further development Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: Consistently offer professional, friendly and engaging service. Organize convention booking files from date of departure, and maintain accurate activities within files consistently. Obtain/confirm all event-related information (to include, but not limited to meeting specifications, audio visual, rooming lists, technical needs, exhibit needs, food and beverage requirements, etc) with client, organize/distribute group resumes, conference agendas, event orders, floorplans, etc to all operating partners accurately, and in a timely manner. Drive function space optimization/maximization, to ensure best utilization of space for guest experience and financial performance of department. Yield sleeping room block and function space, ensuring optimization of financial return/performance. Forecast banquet food & beverage by group with target of 3% accuracy. Initiate/follow up on billing procedures, ensuring deposits and/or credit applications are received within acceptable timeframes. Conduct pre-conference/event meetings with clients and pertinent departments to confirm all relevant details are communicated. Ensure guest/group experience while onsite, through personal interaction and attendance at functions throughout the stay. Must be flexible to accommodate irregular and/or extended hours and work on weekends Conduct any/all site inspections as required. Able to handle inquiries. Attend necessary meetings within hotel that affect/are affected by the Catering, Conference Services &/or Events department. Establish and maintain rapport with clients, prior to, during and post conference, exceeding their expectations and encouraging repeat business. Play active role in local community through associations, memberships and involvement. Be an ambassador of the hotel within the local community. Additional responsibilities, as outlined by Director or Assistant Director.
SUMMARY: The General Manager is responsible for maintaining systems and procedures for all aspects of the Food Nutrition /Dining Program for which he/she oversees. The program services a student enrollment of 2,499 or less. The Manager will ensure that all guidelines, relating to the NSLP, are adhered to in all schools, consistently. Stay current with USDA regulations and ensure menus and processes are in compliance at all times. ESSENTIAL FUNCTIONS, RESPONSIBILITIES AND DUTIES: Maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development using Whitsons approved systems and policies Manages program within all budgetary guidelines established by Whitsons. Motivates, trains, and manages subordinate Team Members. Provide the necessary tools for the team to perform at satisfactory level. Maintain a harmonious working relationship with Team by demonstrating consistent and equitable treatment for all Team Members consistently in accordance with Company policies. Ensures compliance with applicable health regulations and ordinances and that all schools are prepared for any state or local board of health inspection. Develops budgets and operational financial forecasts and is able to explain variances. Responsible for accounting and documenting accurately all financial components. Ensures that requirements for appropriate sanitation and safety levels in respective areas are met and staff adequately trained. Coordinates and supervises all production, merchandising, quality and cost control, labor management and Team Member training. Recruits, hires, develops and retains team using Company required systems, procedures and policies. Participates in all wellness and nutrition committees and meetings. Must spend 80% of workday in the schools observing and supporting team. Conducts recurring inventory; maintaining records to comply with Whitsons, government and accrediting agency standards. Controls all expenses such as food cost, labor cost and operating expenses while providing exceptional customer service. Manages all purchasing and utilization of government commodities including processed goods. Prepares location for internal QA audit by using the "Check Yes" tools. Executes all marketing promotions applicable to the district according to the marketing calendar. Ensures marketing, merchandising in place effectually and current at all times. Maintains an 80% or above score on the Whitsons Internal Audit and shows increased improvement each year. Adhere to all company and district policies and ensure that entire team understands and follows them. ADDITIONAL DUTIES AND RESPONSIBILITIES: Coordinates activities with other internal departments, participates in management team meetings, interfaces with Vendors and key service users within client organization. Ensures marketing, merchandising in place effectually and current at all times. Looks for opportunities to implement new products and services which support sales growth and client retention Monthly or bi-monthly communications to the client and DM, highlighting activity on a monthly basis including any financial information requested by client. Manages collections from catering/events and client billings. This includes delivering the client invoices for monthly or weekly business billings within 4 hours of receiving and managing the process of collections with the support of AR and supervisors. Collects all event payments upon delivery with no credit extended, unless event is paid by client's office or department. When required (invoice past due) communicates directly to customers via phone or email. Conducts monthly cook meetings with secondary leads/cooks regarding menu offerings Create advisory group and/or attend any PTO/District administrative meetings which will assist in driving sales and participation. Performs additional duties as assigned by District Manager from time to time. Education: Bachelors degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field. OR Bachelors degree or equivalent with any academic major AND a state recognized certificate in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, or business. OR Associates degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field AND at least one year of relevant school nutrition programs experience. OR High School diploma or GED AND at least Five (5) years experience in school nutrition programs. Certifications: ServSafe Mandatory- Local food safety certification if required in jurisdiction of employment. Must be knowledgeable of all local health and food safety ordinances. Computer Skills: Proficiency in all Microsoft Office applications is required. Must be able to communicate electronically through use of email and other similar computer platforms. Able to learn new programs easily and quickly. Other Qualifications, Experience: 3 years' experience in Food Service Management as a Manager/Director required. Minimum 1 year experience in K-12 programs required. Strong interest in school nutrition program development. Culinary background is required - Must have a passion and an interest in food Working knowledge of cooking procedures and recipe adherence and scaling. Must have demonstrated experience developing talent and managing multiple priorities Must be able to use "critical thinking" skills in order to resolve problems or would result in improving program overall. Ability to effectively communicate verbally, electronically and written with clients, parents, students and support staff. Must possess excellent time management and organizational skills Bilingual Spanish is highly desirable. Required Competencies: Communication Effectively write, present and transfer ideas and information for the advancement of individual and company performance. Customer Focus Act in the best interest of the customer, both internal and external. Innovation Create new ideas, processes or products which when implemented lead to positive effective change. Organization Leadership Apply strategic thinking, prioritization and decision-making to drive results. PHYSICAL DEMANDS OF THE JOB: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is frequently required Sit, walk, talk and hear Use hands and fingers to feel, handle, or operate objects, tools, or controls and reach with hands and arms. Be standing on feet majority of the workday in addition to walking back and forth. Lift and/or move up to 40 pounds. Lifting while turning side to side is sometimes necessary. Specific vision abilities required by this job include close vision and the ability to adjust focus. Position may require extended hours including evenings and/or weekends, travel to multiple work sites and occasional out-of-district travel. Must be able to drive his/her own vehicle to other work sites. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
May 25, 2024
Full time
SUMMARY: The General Manager is responsible for maintaining systems and procedures for all aspects of the Food Nutrition /Dining Program for which he/she oversees. The program services a student enrollment of 2,499 or less. The Manager will ensure that all guidelines, relating to the NSLP, are adhered to in all schools, consistently. Stay current with USDA regulations and ensure menus and processes are in compliance at all times. ESSENTIAL FUNCTIONS, RESPONSIBILITIES AND DUTIES: Maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development using Whitsons approved systems and policies Manages program within all budgetary guidelines established by Whitsons. Motivates, trains, and manages subordinate Team Members. Provide the necessary tools for the team to perform at satisfactory level. Maintain a harmonious working relationship with Team by demonstrating consistent and equitable treatment for all Team Members consistently in accordance with Company policies. Ensures compliance with applicable health regulations and ordinances and that all schools are prepared for any state or local board of health inspection. Develops budgets and operational financial forecasts and is able to explain variances. Responsible for accounting and documenting accurately all financial components. Ensures that requirements for appropriate sanitation and safety levels in respective areas are met and staff adequately trained. Coordinates and supervises all production, merchandising, quality and cost control, labor management and Team Member training. Recruits, hires, develops and retains team using Company required systems, procedures and policies. Participates in all wellness and nutrition committees and meetings. Must spend 80% of workday in the schools observing and supporting team. Conducts recurring inventory; maintaining records to comply with Whitsons, government and accrediting agency standards. Controls all expenses such as food cost, labor cost and operating expenses while providing exceptional customer service. Manages all purchasing and utilization of government commodities including processed goods. Prepares location for internal QA audit by using the "Check Yes" tools. Executes all marketing promotions applicable to the district according to the marketing calendar. Ensures marketing, merchandising in place effectually and current at all times. Maintains an 80% or above score on the Whitsons Internal Audit and shows increased improvement each year. Adhere to all company and district policies and ensure that entire team understands and follows them. ADDITIONAL DUTIES AND RESPONSIBILITIES: Coordinates activities with other internal departments, participates in management team meetings, interfaces with Vendors and key service users within client organization. Ensures marketing, merchandising in place effectually and current at all times. Looks for opportunities to implement new products and services which support sales growth and client retention Monthly or bi-monthly communications to the client and DM, highlighting activity on a monthly basis including any financial information requested by client. Manages collections from catering/events and client billings. This includes delivering the client invoices for monthly or weekly business billings within 4 hours of receiving and managing the process of collections with the support of AR and supervisors. Collects all event payments upon delivery with no credit extended, unless event is paid by client's office or department. When required (invoice past due) communicates directly to customers via phone or email. Conducts monthly cook meetings with secondary leads/cooks regarding menu offerings Create advisory group and/or attend any PTO/District administrative meetings which will assist in driving sales and participation. Performs additional duties as assigned by District Manager from time to time. Education: Bachelors degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field. OR Bachelors degree or equivalent with any academic major AND a state recognized certificate in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, or business. OR Associates degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field AND at least one year of relevant school nutrition programs experience. OR High School diploma or GED AND at least Five (5) years experience in school nutrition programs. Certifications: ServSafe Mandatory- Local food safety certification if required in jurisdiction of employment. Must be knowledgeable of all local health and food safety ordinances. Computer Skills: Proficiency in all Microsoft Office applications is required. Must be able to communicate electronically through use of email and other similar computer platforms. Able to learn new programs easily and quickly. Other Qualifications, Experience: 3 years' experience in Food Service Management as a Manager/Director required. Minimum 1 year experience in K-12 programs required. Strong interest in school nutrition program development. Culinary background is required - Must have a passion and an interest in food Working knowledge of cooking procedures and recipe adherence and scaling. Must have demonstrated experience developing talent and managing multiple priorities Must be able to use "critical thinking" skills in order to resolve problems or would result in improving program overall. Ability to effectively communicate verbally, electronically and written with clients, parents, students and support staff. Must possess excellent time management and organizational skills Bilingual Spanish is highly desirable. Required Competencies: Communication Effectively write, present and transfer ideas and information for the advancement of individual and company performance. Customer Focus Act in the best interest of the customer, both internal and external. Innovation Create new ideas, processes or products which when implemented lead to positive effective change. Organization Leadership Apply strategic thinking, prioritization and decision-making to drive results. PHYSICAL DEMANDS OF THE JOB: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is frequently required Sit, walk, talk and hear Use hands and fingers to feel, handle, or operate objects, tools, or controls and reach with hands and arms. Be standing on feet majority of the workday in addition to walking back and forth. Lift and/or move up to 40 pounds. Lifting while turning side to side is sometimes necessary. Specific vision abilities required by this job include close vision and the ability to adjust focus. Position may require extended hours including evenings and/or weekends, travel to multiple work sites and occasional out-of-district travel. Must be able to drive his/her own vehicle to other work sites. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Requisition Number 11062 Job Title GENERAL MANAGER - HOLDERNESS SCHOOL NUTRITION Location Holderness Admin Job Description SUMMARY: The General Manager is responsible for maintaining systems and procedures for all aspects of the Food Nutrition /Dining Program for which he/she oversees. The program services a student enrollment of 2,499 or less. The Manager will ensure that all guidelines, relating to the NSLP, are adhered to in all schools, consistently. Stay current with USDA regulations and ensure menus and processes are in compliance at all times. ESSENTIAL FUNCTIONS, RESPONSIBILITIES AND DUTIES: Maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development using Whitsons approved systems and policies Manages program within all budgetary guidelines established by Whitsons. Motivates, trains, and manages subordinate Team Members. Provide the necessary tools for the team to perform at satisfactory level. Maintain a harmonious working relationship with Team by demonstrating consistent and equitable treatment for all Team Members consistently in accordance with Company policies. Ensures compliance with applicable health regulations and ordinances and that all schools are prepared for any state or local board of health inspection. Develops budgets and operational financial forecasts and is able to explain variances. Responsible for accounting and documenting accurately all financial components. Ensures that requirements for appropriate sanitation and safety levels in respective areas are met and staff adequately trained. Coordinates and supervises all production, merchandising, quality and cost control, labor management and Team Member training. Recruits, hires, develops and retains team using Company required systems, procedures and policies. Participates in all wellness and nutrition committees and meetings. Must spend 80% of workday in the schools observing and supporting team. Conducts recurring inventory; maintaining records to comply with Whitsons, government and accrediting agency standards. Controls all expenses such as food cost, labor cost and operating expenses while providing exceptional customer service. Manages all purchasing and utilization of government commodities including processed goods. Prepares location for internal QA audit by using the "Check Yes" tools. Executes all marketing promotions applicable to the district according to the marketing calendar. Ensures marketing, merchandising in place effectually and current at all times. Maintains an 80% or above score on the Whitsons Internal Audit and shows increased improvement each year. Adhere to all company and district policies and ensure that entire team understands and follows them. ADDITIONAL DUTIES AND RESPONSIBILITIES: Coordinates activities with other internal departments, participates in management team meetings, interfaces with Vendors and key service users within client organization. Ensures marketing, merchandising in place effectually and current at all times. Looks for opportunities to implement new products and services which support sales growth and client retention Monthly or bi-monthly communications to the client and DM, highlighting activity on a monthly basis including any financial information requested by client. Manages collections from catering/events and client billings. This includes delivering the client invoices for monthly or weekly business billings within 4 hours of receiving and managing the process of collections with the support of AR and supervisors. Collects all event payments upon delivery with no credit extended, unless event is paid by client's office or department. When required (invoice past due) communicates directly to customers via phone or email. Conducts monthly cook meetings with secondary leads/cooks regarding menu offerings Create advisory group and/or attend any PTO/District administrative meetings which will assist in driving sales and participation. Performs additional duties as assigned by District Manager from time to time. Requirements Education : Bachelors degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field. OR Bachelors degree or equivalent with any academic major AND a state recognized certificate in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, or business. OR Associates degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field AND at least one year of relevant school nutrition programs experience. OR High School diploma or GED AND at least Five (5) years experience in school nutrition programs. Certifications : ServSafe Mandatory- Local food safety certification if required in jurisdiction of employment. Must be knowledgeable of all local health and food safety ordinances. Computer Skills : Proficiency in all Microsoft Office applications is required. Must be able to communicate electronically through use of email and other similar computer platforms. Able to learn new programs easily and quickly. Other Qualifications, Experience : 3 years' experience in Food Service Management as a Manager/Director required. Minimum 1 year experience in K-12 programs required. Strong interest in school nutrition program development. Culinary background is required - Must have a passion and an interest in food Working knowledge of cooking procedures and recipe adherence and scaling. Must have demonstrated experience developing talent and managing multiple priorities Must be able to use "critical thinking" skills in order to resolve problems or would result in improving program overall. Ability to effectively communicate verbally, electronically and written with clients, parents, students and support staff. Must possess excellent time management and organizational skills Bilingual Spanish is highly desirable. Required Competencies : Communication Effectively write, present and transfer ideas and information for the advancement of individual and company performance. Customer Focus Act in the best interest of the customer, both internal and external. Innovation Create new ideas, processes or products which when implemented lead to positive effective change. Organization Leadership Apply strategic thinking, prioritization and decision-making to drive results. PHYSICAL DEMANDS OF THE JOB: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is frequently required Sit, walk, talk and hear Use hands and fingers to feel, handle, or operate objects, tools, or controls and reach with hands and arms. Be standing on feet majority of the workday in addition to walking back and forth. Lift and/or move up to 40 pounds. Lifting while turning side to side is sometimes necessary. Specific vision abilities required by this job include close vision and the ability to adjust focus. Position may require extended hours including evenings and/or weekends, travel to multiple work sites and occasional out-of-district travel. Must be able to drive his/her own vehicle to other work sites . Work Schedule 6:30am - 2:30pm, hours may vary - Follows school calendar. Could also have some summer food camps Supervisor Francis A Gillespie Salary Target $45,000-$55,000
May 23, 2024
Full time
Requisition Number 11062 Job Title GENERAL MANAGER - HOLDERNESS SCHOOL NUTRITION Location Holderness Admin Job Description SUMMARY: The General Manager is responsible for maintaining systems and procedures for all aspects of the Food Nutrition /Dining Program for which he/she oversees. The program services a student enrollment of 2,499 or less. The Manager will ensure that all guidelines, relating to the NSLP, are adhered to in all schools, consistently. Stay current with USDA regulations and ensure menus and processes are in compliance at all times. ESSENTIAL FUNCTIONS, RESPONSIBILITIES AND DUTIES: Maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development using Whitsons approved systems and policies Manages program within all budgetary guidelines established by Whitsons. Motivates, trains, and manages subordinate Team Members. Provide the necessary tools for the team to perform at satisfactory level. Maintain a harmonious working relationship with Team by demonstrating consistent and equitable treatment for all Team Members consistently in accordance with Company policies. Ensures compliance with applicable health regulations and ordinances and that all schools are prepared for any state or local board of health inspection. Develops budgets and operational financial forecasts and is able to explain variances. Responsible for accounting and documenting accurately all financial components. Ensures that requirements for appropriate sanitation and safety levels in respective areas are met and staff adequately trained. Coordinates and supervises all production, merchandising, quality and cost control, labor management and Team Member training. Recruits, hires, develops and retains team using Company required systems, procedures and policies. Participates in all wellness and nutrition committees and meetings. Must spend 80% of workday in the schools observing and supporting team. Conducts recurring inventory; maintaining records to comply with Whitsons, government and accrediting agency standards. Controls all expenses such as food cost, labor cost and operating expenses while providing exceptional customer service. Manages all purchasing and utilization of government commodities including processed goods. Prepares location for internal QA audit by using the "Check Yes" tools. Executes all marketing promotions applicable to the district according to the marketing calendar. Ensures marketing, merchandising in place effectually and current at all times. Maintains an 80% or above score on the Whitsons Internal Audit and shows increased improvement each year. Adhere to all company and district policies and ensure that entire team understands and follows them. ADDITIONAL DUTIES AND RESPONSIBILITIES: Coordinates activities with other internal departments, participates in management team meetings, interfaces with Vendors and key service users within client organization. Ensures marketing, merchandising in place effectually and current at all times. Looks for opportunities to implement new products and services which support sales growth and client retention Monthly or bi-monthly communications to the client and DM, highlighting activity on a monthly basis including any financial information requested by client. Manages collections from catering/events and client billings. This includes delivering the client invoices for monthly or weekly business billings within 4 hours of receiving and managing the process of collections with the support of AR and supervisors. Collects all event payments upon delivery with no credit extended, unless event is paid by client's office or department. When required (invoice past due) communicates directly to customers via phone or email. Conducts monthly cook meetings with secondary leads/cooks regarding menu offerings Create advisory group and/or attend any PTO/District administrative meetings which will assist in driving sales and participation. Performs additional duties as assigned by District Manager from time to time. Requirements Education : Bachelors degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field. OR Bachelors degree or equivalent with any academic major AND a state recognized certificate in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, or business. OR Associates degree or equivalent with concentration in food and nutrition, food service management, dietetics, family and consumer sciences, nutrition education, culinary arts, business or a related field AND at least one year of relevant school nutrition programs experience. OR High School diploma or GED AND at least Five (5) years experience in school nutrition programs. Certifications : ServSafe Mandatory- Local food safety certification if required in jurisdiction of employment. Must be knowledgeable of all local health and food safety ordinances. Computer Skills : Proficiency in all Microsoft Office applications is required. Must be able to communicate electronically through use of email and other similar computer platforms. Able to learn new programs easily and quickly. Other Qualifications, Experience : 3 years' experience in Food Service Management as a Manager/Director required. Minimum 1 year experience in K-12 programs required. Strong interest in school nutrition program development. Culinary background is required - Must have a passion and an interest in food Working knowledge of cooking procedures and recipe adherence and scaling. Must have demonstrated experience developing talent and managing multiple priorities Must be able to use "critical thinking" skills in order to resolve problems or would result in improving program overall. Ability to effectively communicate verbally, electronically and written with clients, parents, students and support staff. Must possess excellent time management and organizational skills Bilingual Spanish is highly desirable. Required Competencies : Communication Effectively write, present and transfer ideas and information for the advancement of individual and company performance. Customer Focus Act in the best interest of the customer, both internal and external. Innovation Create new ideas, processes or products which when implemented lead to positive effective change. Organization Leadership Apply strategic thinking, prioritization and decision-making to drive results. PHYSICAL DEMANDS OF THE JOB: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is frequently required Sit, walk, talk and hear Use hands and fingers to feel, handle, or operate objects, tools, or controls and reach with hands and arms. Be standing on feet majority of the workday in addition to walking back and forth. Lift and/or move up to 40 pounds. Lifting while turning side to side is sometimes necessary. Specific vision abilities required by this job include close vision and the ability to adjust focus. Position may require extended hours including evenings and/or weekends, travel to multiple work sites and occasional out-of-district travel. Must be able to drive his/her own vehicle to other work sites . Work Schedule 6:30am - 2:30pm, hours may vary - Follows school calendar. Could also have some summer food camps Supervisor Francis A Gillespie Salary Target $45,000-$55,000
Our Snooze story At Snooze, we do breakfast but different . From Benedicts to Bloodys , to whatever you're feeling at the moment , we're always looking to turn your experience upside down and on its side. With every meal we serve, we're dedicated to bettering both the communities we live in and the planet we live on. We donate over $750K in in-kind donations back to our communities, while striving to divert as much waste as we can through our composting and recycling programs. Plus, Snooze has responsible sourcing practices so you can start your day knowing you're responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us? What does your Role Bring to the Table? A significant role to the future and growth of Snooze! The Snooze Regional Manager of Operations (RM) ensures operational excellence through execution of the Snooze Compass: Guests, Snoozers, Craveable, Best of the Best, Individuality, Passion, Sustainability and Community. The Regional Manager will protect and grow the amazing Snooze culture by thoughtfully utilizing all Mothership support resources to support the restaurants in their region . Reporting to the Vice President of Operations, the Regional Manager is expected to communicate at the highest level with the Mothership, all management teams and supervisors, and ensures that communication flows to all Snoozers clearly and in a timely manner . This role holds vital our Snooze beliefs of delivering excellent business results via the quadruple bottom line: People, Planet, Profit and Pancakes! To be successful in this role, an RM must demonstrate the following: The highest level of restaurant operational standards Acts with the highest degree of integrity Delivery of expected financial results based on individual restaurant operating plans Good judgment with the ability to make timely and sound decisions A positive and upbeat attitude resulting in inspired and engaged Snoozers Ability to hire the best-of-the-best for the region and retain staff through development and effective communication Effectively manage employee relations issues, human resource compliance needs and regional/federal labor laws. Efficiency in completing job requirements by working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts Translate financial goals and information into individual restaurant action plans Creation, innovation, and implementation of operational key initiatives Commitment to a 30-day operations activity and travel plan Provide ongoing feedback to restaurant managers on a regular basis, and perform timely performance reviews Create a fun and exciting work environment where managers and teams feel valued and appreciated The Position specifics ! Taking on the role of Regional Manager of Operations isn't just about bacon and pancakes. The responsibilities of this position include: Actively build genuine relationships with Mothership team, peers and restaurant management teams Manage Birthday and Anniversary celebrations for restaurant managers and staff within the region Meet in person with each manager-in-training within the region at least once per week Attend and participate in one Breakfast Club meeting each month within the region Conduct regional Pillars and Snooze University meetings Ensure the FOH and HOH management teams are fully staffed; confirm that staffing pars are set and sign off on manager and hourly schedules prior to posting Demonstrates critical hiring and talent selection practices Continuously provide leadership inclusive of regular restaurant visits - a minimum of 6 hours at each restaurant Responds to feedback received via guest feedback and complaints, eggmes and other correspondence within 24 hours, ensuring that actions plans to address feedback are completed Accountability for the execution of the Snooze HACCP: Food Safety and Sanitation Program. Confirms that all policies, procedures and systems are completed that maintain Snooze's highest recipe and presentation standards for food and beverage ( i.e. purchasing , receiving, storage and preparation) Validate menu and recipe adherence during each visit resulting in Perfect Plates and Perfect Cups Maintains significant involvement in the introduction, training and execution of seasonal food and beverage menus Ensures that repairs and maintenance is managed and preventative maintenance calendar up to date in each restaurant Collaborates with GM and Director of Facilities to confirm that all equipment issues in the restaurant are being acted on and follow up is handled timely and properly Takes pride in all aspects of cleanliness and care for the facility and is a role model for all managers and staff Confirms that Snoozers are being cared for and that they exhibit a high level of passion for Snooze, Guests and each other in each restaurant Verifies that the environment of each restaurant is welcoming, inclusive, celebratory and professional at all times. Engages in ongoing development of managers while holding them accountable for performance and maintenance of Snooze standards; includes use of effective performance management and coaching/ counseling to achieve desired results. Ensures presence of sustainability practices and education is alive and well in the restaurants by supporting the Green Captain program and monitoring the restaurants effectiveness is executing our sustainability practices. Coaches and leads managers in waste area cleanliness and being a great neighbor. Supports and coordinates with Community Manager and Community Commander regarding restaurant events, caterings and commitments. Ensures that communication regarding restaurant events flows to all managers and team members in the region Provides continuous financial oversight and direction for all P&L line items with specific emphasis on cost of sales, hourly labor costs and controllable operating expenses Monthly review that plan goals are achieved and identify and implement action steps to address plan variances Ensure all inventory levels of food/beverage/ smallwares are maintained at quantities appropriate for sales volume Ensures restaurant sales growth year over year in accordance with operating plan Other tasks , duties , and responsibilities as assigned to meet Snooze's business and operational needs The Bennie-fits This role comes with some sweet perks ! See below: Competitive Annual Snooze Incentive Bonus Program Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution Employer Paid Short Term Disability and Life insurance benefits 401k/Roth 401k Plans Snooze Work Hard, Play Hard Days (Unlimited Time off Program) Five (5) paid sick days within a calendar year Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date Monthly auto stipend for all travel needs within home region (taxable Snooze Cell Phone and Internet Reimbursements 100% paid meal benefit while working and on off- days Other benefits including field trips, community engagement, and personal and professional growth Is this role the right fit for you? If this is the right role for you, you must possess the following skillsets: An entrepreneurial spirit with ability to work within the direction of a supervisor Strong functional kitchen and restaurant operations expertise Excellent written and oral communication skills Excellent presentation skills; development of presentation content and delivery in front of a mixed audiences Possess basic math skills and have the ability to read, process and communicate regarding financial statements Excellent conflict management, problem solving, and relationship building skills. Excellent organizational and time management skills. Demonstrated ability to manage a project to provide deliverables within specified timeframe Ability to multi-task and prioritize to manage a heavy workload Basic computer skills with a proficiency in Word, Excel and PowerPoint Aptitude to quickly master new business environment Ability to have fun, dance and laugh under/during stressful situations. (yes, seriously) Let's talk prerequisites! (Education, credentials, and experience) Must be 21 years of age and authorized to work in the United States 3+ years of experience of multi-unit restaurant operating leadership (National or Regional Brand) 5+ years of experience in full-service or casual dining in a leadership position Let's get physical! ( additional requirements) . click apply for full job details
May 23, 2024
Full time
Our Snooze story At Snooze, we do breakfast but different . From Benedicts to Bloodys , to whatever you're feeling at the moment , we're always looking to turn your experience upside down and on its side. With every meal we serve, we're dedicated to bettering both the communities we live in and the planet we live on. We donate over $750K in in-kind donations back to our communities, while striving to divert as much waste as we can through our composting and recycling programs. Plus, Snooze has responsible sourcing practices so you can start your day knowing you're responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us? What does your Role Bring to the Table? A significant role to the future and growth of Snooze! The Snooze Regional Manager of Operations (RM) ensures operational excellence through execution of the Snooze Compass: Guests, Snoozers, Craveable, Best of the Best, Individuality, Passion, Sustainability and Community. The Regional Manager will protect and grow the amazing Snooze culture by thoughtfully utilizing all Mothership support resources to support the restaurants in their region . Reporting to the Vice President of Operations, the Regional Manager is expected to communicate at the highest level with the Mothership, all management teams and supervisors, and ensures that communication flows to all Snoozers clearly and in a timely manner . This role holds vital our Snooze beliefs of delivering excellent business results via the quadruple bottom line: People, Planet, Profit and Pancakes! To be successful in this role, an RM must demonstrate the following: The highest level of restaurant operational standards Acts with the highest degree of integrity Delivery of expected financial results based on individual restaurant operating plans Good judgment with the ability to make timely and sound decisions A positive and upbeat attitude resulting in inspired and engaged Snoozers Ability to hire the best-of-the-best for the region and retain staff through development and effective communication Effectively manage employee relations issues, human resource compliance needs and regional/federal labor laws. Efficiency in completing job requirements by working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts Translate financial goals and information into individual restaurant action plans Creation, innovation, and implementation of operational key initiatives Commitment to a 30-day operations activity and travel plan Provide ongoing feedback to restaurant managers on a regular basis, and perform timely performance reviews Create a fun and exciting work environment where managers and teams feel valued and appreciated The Position specifics ! Taking on the role of Regional Manager of Operations isn't just about bacon and pancakes. The responsibilities of this position include: Actively build genuine relationships with Mothership team, peers and restaurant management teams Manage Birthday and Anniversary celebrations for restaurant managers and staff within the region Meet in person with each manager-in-training within the region at least once per week Attend and participate in one Breakfast Club meeting each month within the region Conduct regional Pillars and Snooze University meetings Ensure the FOH and HOH management teams are fully staffed; confirm that staffing pars are set and sign off on manager and hourly schedules prior to posting Demonstrates critical hiring and talent selection practices Continuously provide leadership inclusive of regular restaurant visits - a minimum of 6 hours at each restaurant Responds to feedback received via guest feedback and complaints, eggmes and other correspondence within 24 hours, ensuring that actions plans to address feedback are completed Accountability for the execution of the Snooze HACCP: Food Safety and Sanitation Program. Confirms that all policies, procedures and systems are completed that maintain Snooze's highest recipe and presentation standards for food and beverage ( i.e. purchasing , receiving, storage and preparation) Validate menu and recipe adherence during each visit resulting in Perfect Plates and Perfect Cups Maintains significant involvement in the introduction, training and execution of seasonal food and beverage menus Ensures that repairs and maintenance is managed and preventative maintenance calendar up to date in each restaurant Collaborates with GM and Director of Facilities to confirm that all equipment issues in the restaurant are being acted on and follow up is handled timely and properly Takes pride in all aspects of cleanliness and care for the facility and is a role model for all managers and staff Confirms that Snoozers are being cared for and that they exhibit a high level of passion for Snooze, Guests and each other in each restaurant Verifies that the environment of each restaurant is welcoming, inclusive, celebratory and professional at all times. Engages in ongoing development of managers while holding them accountable for performance and maintenance of Snooze standards; includes use of effective performance management and coaching/ counseling to achieve desired results. Ensures presence of sustainability practices and education is alive and well in the restaurants by supporting the Green Captain program and monitoring the restaurants effectiveness is executing our sustainability practices. Coaches and leads managers in waste area cleanliness and being a great neighbor. Supports and coordinates with Community Manager and Community Commander regarding restaurant events, caterings and commitments. Ensures that communication regarding restaurant events flows to all managers and team members in the region Provides continuous financial oversight and direction for all P&L line items with specific emphasis on cost of sales, hourly labor costs and controllable operating expenses Monthly review that plan goals are achieved and identify and implement action steps to address plan variances Ensure all inventory levels of food/beverage/ smallwares are maintained at quantities appropriate for sales volume Ensures restaurant sales growth year over year in accordance with operating plan Other tasks , duties , and responsibilities as assigned to meet Snooze's business and operational needs The Bennie-fits This role comes with some sweet perks ! See below: Competitive Annual Snooze Incentive Bonus Program Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution Employer Paid Short Term Disability and Life insurance benefits 401k/Roth 401k Plans Snooze Work Hard, Play Hard Days (Unlimited Time off Program) Five (5) paid sick days within a calendar year Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date Monthly auto stipend for all travel needs within home region (taxable Snooze Cell Phone and Internet Reimbursements 100% paid meal benefit while working and on off- days Other benefits including field trips, community engagement, and personal and professional growth Is this role the right fit for you? If this is the right role for you, you must possess the following skillsets: An entrepreneurial spirit with ability to work within the direction of a supervisor Strong functional kitchen and restaurant operations expertise Excellent written and oral communication skills Excellent presentation skills; development of presentation content and delivery in front of a mixed audiences Possess basic math skills and have the ability to read, process and communicate regarding financial statements Excellent conflict management, problem solving, and relationship building skills. Excellent organizational and time management skills. Demonstrated ability to manage a project to provide deliverables within specified timeframe Ability to multi-task and prioritize to manage a heavy workload Basic computer skills with a proficiency in Word, Excel and PowerPoint Aptitude to quickly master new business environment Ability to have fun, dance and laugh under/during stressful situations. (yes, seriously) Let's talk prerequisites! (Education, credentials, and experience) Must be 21 years of age and authorized to work in the United States 3+ years of experience of multi-unit restaurant operating leadership (National or Regional Brand) 5+ years of experience in full-service or casual dining in a leadership position Let's get physical! ( additional requirements) . click apply for full job details
Job Description Please note, this position is located at Stratton Mountain Resort in Stratton Mountain, VT Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include: Alterra Mountain Company Employee Pass - free lift access & discounts at Stratton and all Alterra owned resorts Free or discounted Alterra Mountain Company season pass for dependents - this includes spouse & children under 26 years old 50% off day tickets at IKON partner resorts Free or discounted IKON pass Discounted golf, mountain biking and fitness center memberships Employee childcare rates & discounted seasonal programs for self & dependents Retail and Food and Beverage discounts Generous discounts on outdoor gear, apparel, rental cars, etc. Discounted mountain bike &/or ski lift tickets for your friend & family guests Onsite medical clinic Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, and FSAs 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks Company paid sick time for all, and FTO/Vacation time Additional perks & benefits for year round employees POSITION SUMMARY This full-time year-round role provides leadership to grow the continued success, service and food quality for Stratton Mountain Resort's Food and Beverage operations. This role can successfully lead and operate Full Service, Quick Service and Catering operations. This position has a key administrative component in overseeing food product purchasing standards, developing Junior Chefs, and leading the Culinary Internship program. The Resort Executive Sous Chef directly assists the Resort Executive Chef in strategic planning, development and implementation of the vision as it relates to all food and beverage operations. The salary range for this position is $70,000-$74,000 annually, based upon experience. ESSENTIAL DUTIES Serves as the lead of the culinary department in any event the Resort Executive Chef is absent. Effectively supports and holds the BOH leads in Quick Service & Catering environments accountable through formal check-ins, effective time management and actively participating in operations & service. Serves as the lead chef for catering events. Hires, trains and develops culinary interns, seasonal and/or year-round line cooks, prep cooks, and kitchen attendants. Plan and oversee effective opens and closes of all seasonal operations. Take initiative to maintain equipment and supplies using appropriate resources while being mindful of operating schedules. Works with outlet chefs to ensure schedules are created in line with business levels and budgets, and are published and communicated consistently and timely. Collaborates with Resort Executive Chef and Director of Food and Beverage on menu development and ensures food quality meets Stratton standards. Consistently develops direct reports using company resources and tools to ensure optimal performance and continued education. Maintains and ensures food production and quality are in accordance with recipe standards and product specs. Ensures outlet chefs actively adjust and adhere to par levels to meet varied business levels. Ensures all invoices are accurately entered FoodTrak while adhering to applicable deadlines. Independently leads and executes end of month inventories with accuracy and efficiency through updating inventory sheets, counting all product, entering inventory, running usage reports and identifying as well as solving any key concerns to produce food cost percentages on target with pre-determined budget. Works with Resort Executive Chef to create, review and approve company templates for menu development and food cost analysis. Maintains a positive and professional relationship with all suppliers & distributors. Serves as the Food and Beverage representative in one or more of the following areas: Alterra Food Safety Task Force Food Safety & Sanitation Lead GES Committee Employee Experience Committee Ensure that outlet management is adhering to all food safety and sanitation standards, perform weekly sanitation audits and maintain safety records. Actively participates in weekly Food and Beverage meetings. Ensure that department safety and service trainings are completed and recorded monthly. Actively participates in and completes all assigned trainings in person and online while meeting applicable deadlines. Leads quarterly trainings on various topics including but not limited to resort standard operating procedures, food trends, food cost analysis, inventory management, menu development, safety and sanitation, quality control, equipment maintenance, guest service, etc. as directed by the Resort Executive Chef or Director of Food & Beverage. Supports the Food and Beverage department as requested or needed in all areas, which may be in addition to primary responsibilities at designated outlet(s). This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS Education: Highschool Diploma or equivalent required Culinary degree strongly preferred Experience: Minimum of three years' experience in a kitchen management role; multi-outlet experience required Have a diverse background that encompasses quick-serve, family style, catering and high-end dining in a high volume setting. Knowledge of Food Traks inventory management system is helpful. Experience with online product ordering systems (e.g. esysco). Must have consistent interpersonal, communication and managerial skills, with the ability to create a positive experience and learning culture for all team members. Proficient/expert in Microsoft Office. QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Food Allergen Safety Certification Valid Driver's License Successful completion of payroll training to independently edit, manage and approve employee timecards. Successful completion of Manager Essentials training. Successful completion of Microsoft 101. TRAVEL REQUIREMENTS Occasional travel for recruiting events, food shows or vendor meetings may be required. This position will require the ability to work in various locations on resort. PHYSICAL DEMANDS AND WORKING CONDITIONS This position will be required to work evenings, weekends and holidays. Ability to lift and carry at least 50 pounds on a regular and continuing basis. Ability to stand on feet for shifts of 8 hours or longer Ability to work in both hot and freezing temperatures throughout one shift Food Service Environment: Most work tasks are performed indoors. Temperature is moderate and controlled and the noise level in the work environment is usually moderate. Must be able to stand and exert well-paced mobility for up to 8 hours in length at a time over an average shift of 8 hours. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Frequently required to climb or balance and taste or smell. Regularly lift and/or move up to 50 pounds on a regular and continuing basis. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to wear personal protective equipment including but not limited to: non slip footwear and gloves. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions An Equal Opportunity Employer
May 22, 2024
Full time
Job Description Please note, this position is located at Stratton Mountain Resort in Stratton Mountain, VT Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include: Alterra Mountain Company Employee Pass - free lift access & discounts at Stratton and all Alterra owned resorts Free or discounted Alterra Mountain Company season pass for dependents - this includes spouse & children under 26 years old 50% off day tickets at IKON partner resorts Free or discounted IKON pass Discounted golf, mountain biking and fitness center memberships Employee childcare rates & discounted seasonal programs for self & dependents Retail and Food and Beverage discounts Generous discounts on outdoor gear, apparel, rental cars, etc. Discounted mountain bike &/or ski lift tickets for your friend & family guests Onsite medical clinic Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, and FSAs 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks Company paid sick time for all, and FTO/Vacation time Additional perks & benefits for year round employees POSITION SUMMARY This full-time year-round role provides leadership to grow the continued success, service and food quality for Stratton Mountain Resort's Food and Beverage operations. This role can successfully lead and operate Full Service, Quick Service and Catering operations. This position has a key administrative component in overseeing food product purchasing standards, developing Junior Chefs, and leading the Culinary Internship program. The Resort Executive Sous Chef directly assists the Resort Executive Chef in strategic planning, development and implementation of the vision as it relates to all food and beverage operations. The salary range for this position is $70,000-$74,000 annually, based upon experience. ESSENTIAL DUTIES Serves as the lead of the culinary department in any event the Resort Executive Chef is absent. Effectively supports and holds the BOH leads in Quick Service & Catering environments accountable through formal check-ins, effective time management and actively participating in operations & service. Serves as the lead chef for catering events. Hires, trains and develops culinary interns, seasonal and/or year-round line cooks, prep cooks, and kitchen attendants. Plan and oversee effective opens and closes of all seasonal operations. Take initiative to maintain equipment and supplies using appropriate resources while being mindful of operating schedules. Works with outlet chefs to ensure schedules are created in line with business levels and budgets, and are published and communicated consistently and timely. Collaborates with Resort Executive Chef and Director of Food and Beverage on menu development and ensures food quality meets Stratton standards. Consistently develops direct reports using company resources and tools to ensure optimal performance and continued education. Maintains and ensures food production and quality are in accordance with recipe standards and product specs. Ensures outlet chefs actively adjust and adhere to par levels to meet varied business levels. Ensures all invoices are accurately entered FoodTrak while adhering to applicable deadlines. Independently leads and executes end of month inventories with accuracy and efficiency through updating inventory sheets, counting all product, entering inventory, running usage reports and identifying as well as solving any key concerns to produce food cost percentages on target with pre-determined budget. Works with Resort Executive Chef to create, review and approve company templates for menu development and food cost analysis. Maintains a positive and professional relationship with all suppliers & distributors. Serves as the Food and Beverage representative in one or more of the following areas: Alterra Food Safety Task Force Food Safety & Sanitation Lead GES Committee Employee Experience Committee Ensure that outlet management is adhering to all food safety and sanitation standards, perform weekly sanitation audits and maintain safety records. Actively participates in weekly Food and Beverage meetings. Ensure that department safety and service trainings are completed and recorded monthly. Actively participates in and completes all assigned trainings in person and online while meeting applicable deadlines. Leads quarterly trainings on various topics including but not limited to resort standard operating procedures, food trends, food cost analysis, inventory management, menu development, safety and sanitation, quality control, equipment maintenance, guest service, etc. as directed by the Resort Executive Chef or Director of Food & Beverage. Supports the Food and Beverage department as requested or needed in all areas, which may be in addition to primary responsibilities at designated outlet(s). This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS Education: Highschool Diploma or equivalent required Culinary degree strongly preferred Experience: Minimum of three years' experience in a kitchen management role; multi-outlet experience required Have a diverse background that encompasses quick-serve, family style, catering and high-end dining in a high volume setting. Knowledge of Food Traks inventory management system is helpful. Experience with online product ordering systems (e.g. esysco). Must have consistent interpersonal, communication and managerial skills, with the ability to create a positive experience and learning culture for all team members. Proficient/expert in Microsoft Office. QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Food Allergen Safety Certification Valid Driver's License Successful completion of payroll training to independently edit, manage and approve employee timecards. Successful completion of Manager Essentials training. Successful completion of Microsoft 101. TRAVEL REQUIREMENTS Occasional travel for recruiting events, food shows or vendor meetings may be required. This position will require the ability to work in various locations on resort. PHYSICAL DEMANDS AND WORKING CONDITIONS This position will be required to work evenings, weekends and holidays. Ability to lift and carry at least 50 pounds on a regular and continuing basis. Ability to stand on feet for shifts of 8 hours or longer Ability to work in both hot and freezing temperatures throughout one shift Food Service Environment: Most work tasks are performed indoors. Temperature is moderate and controlled and the noise level in the work environment is usually moderate. Must be able to stand and exert well-paced mobility for up to 8 hours in length at a time over an average shift of 8 hours. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Frequently required to climb or balance and taste or smell. Regularly lift and/or move up to 50 pounds on a regular and continuing basis. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to wear personal protective equipment including but not limited to: non slip footwear and gloves. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions An Equal Opportunity Employer
Job Description Please note, this position is located at Stratton Mountain Resort in Stratton Mountain, VT Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include: Alterra Mountain Company Employee Pass - free lift access & discounts at Stratton and all Alterra owned resorts Free or discounted Alterra Mountain Company season pass for dependents - this includes spouse & children under 26 years old 50% off day tickets at IKON partner resorts Free or discounted IKON pass Discounted golf, mountain biking and fitness center memberships Employee childcare rates & discounted seasonal programs for self & dependents Retail and Food and Beverage discounts Generous discounts on outdoor gear, apparel, rental cars, etc. Discounted mountain bike &/or ski lift tickets for your friend & family guests Onsite medical clinic Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, and FSAs 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks Company paid sick time for all, and FTO/Vacation time Additional perks & benefits for year round employees POSITION SUMMARY This full-time year-round role provides leadership to grow the continued success, service and food quality for Stratton Mountain Resort's Food and Beverage operations. This role can successfully lead and operate Full Service, Quick Service and Catering operations. This position has a key administrative component in overseeing food product purchasing standards, developing Junior Chefs, and leading the Culinary Internship program. The Resort Executive Sous Chef directly assists the Resort Executive Chef in strategic planning, development and implementation of the vision as it relates to all food and beverage operations. The salary range for this position is $70,000-$74,000 annually, based upon experience. ESSENTIAL DUTIES Serves as the lead of the culinary department in any event the Resort Executive Chef is absent. Effectively supports and holds the BOH leads in Quick Service & Catering environments accountable through formal check-ins, effective time management and actively participating in operations & service. Serves as the lead chef for catering events. Hires, trains and develops culinary interns, seasonal and/or year-round line cooks, prep cooks, and kitchen attendants. Plan and oversee effective opens and closes of all seasonal operations. Take initiative to maintain equipment and supplies using appropriate resources while being mindful of operating schedules. Works with outlet chefs to ensure schedules are created in line with business levels and budgets, and are published and communicated consistently and timely. Collaborates with Resort Executive Chef and Director of Food and Beverage on menu development and ensures food quality meets Stratton standards. Consistently develops direct reports using company resources and tools to ensure optimal performance and continued education. Maintains and ensures food production and quality are in accordance with recipe standards and product specs. Ensures outlet chefs actively adjust and adhere to par levels to meet varied business levels. Ensures all invoices are accurately entered FoodTrak while adhering to applicable deadlines. Independently leads and executes end of month inventories with accuracy and efficiency through updating inventory sheets, counting all product, entering inventory, running usage reports and identifying as well as solving any key concerns to produce food cost percentages on target with pre-determined budget. Works with Resort Executive Chef to create, review and approve company templates for menu development and food cost analysis. Maintains a positive and professional relationship with all suppliers & distributors. Serves as the Food and Beverage representative in one or more of the following areas: Alterra Food Safety Task Force Food Safety & Sanitation Lead GES Committee Employee Experience Committee Ensure that outlet management is adhering to all food safety and sanitation standards, perform weekly sanitation audits and maintain safety records. Actively participates in weekly Food and Beverage meetings. Ensure that department safety and service trainings are completed and recorded monthly. Actively participates in and completes all assigned trainings in person and online while meeting applicable deadlines. Leads quarterly trainings on various topics including but not limited to resort standard operating procedures, food trends, food cost analysis, inventory management, menu development, safety and sanitation, quality control, equipment maintenance, guest service, etc. as directed by the Resort Executive Chef or Director of Food & Beverage. Supports the Food and Beverage department as requested or needed in all areas, which may be in addition to primary responsibilities at designated outlet(s). This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS Education: Highschool Diploma or equivalent required Culinary degree strongly preferred Experience: Minimum of three years' experience in a kitchen management role; multi-outlet experience required Have a diverse background that encompasses quick-serve, family style, catering and high-end dining in a high volume setting. Knowledge of Food Traks inventory management system is helpful. Experience with online product ordering systems (e.g. esysco). Must have consistent interpersonal, communication and managerial skills, with the ability to create a positive experience and learning culture for all team members. Proficient/expert in Microsoft Office. QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Food Allergen Safety Certification Valid Driver's License Successful completion of payroll training to independently edit, manage and approve employee timecards. Successful completion of Manager Essentials training. Successful completion of Microsoft 101. TRAVEL REQUIREMENTS Occasional travel for recruiting events, food shows or vendor meetings may be required. This position will require the ability to work in various locations on resort. PHYSICAL DEMANDS AND WORKING CONDITIONS This position will be required to work evenings, weekends and holidays. Ability to lift and carry at least 50 pounds on a regular and continuing basis. Ability to stand on feet for shifts of 8 hours or longer Ability to work in both hot and freezing temperatures throughout one shift Food Service Environment: Most work tasks are performed indoors. Temperature is moderate and controlled and the noise level in the work environment is usually moderate. Must be able to stand and exert well-paced mobility for up to 8 hours in length at a time over an average shift of 8 hours. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Frequently required to climb or balance and taste or smell. Regularly lift and/or move up to 50 pounds on a regular and continuing basis. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to wear personal protective equipment including but not limited to: non slip footwear and gloves. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions An Equal Opportunity Employer
May 22, 2024
Full time
Job Description Please note, this position is located at Stratton Mountain Resort in Stratton Mountain, VT Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include: Alterra Mountain Company Employee Pass - free lift access & discounts at Stratton and all Alterra owned resorts Free or discounted Alterra Mountain Company season pass for dependents - this includes spouse & children under 26 years old 50% off day tickets at IKON partner resorts Free or discounted IKON pass Discounted golf, mountain biking and fitness center memberships Employee childcare rates & discounted seasonal programs for self & dependents Retail and Food and Beverage discounts Generous discounts on outdoor gear, apparel, rental cars, etc. Discounted mountain bike &/or ski lift tickets for your friend & family guests Onsite medical clinic Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, and FSAs 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks Company paid sick time for all, and FTO/Vacation time Additional perks & benefits for year round employees POSITION SUMMARY This full-time year-round role provides leadership to grow the continued success, service and food quality for Stratton Mountain Resort's Food and Beverage operations. This role can successfully lead and operate Full Service, Quick Service and Catering operations. This position has a key administrative component in overseeing food product purchasing standards, developing Junior Chefs, and leading the Culinary Internship program. The Resort Executive Sous Chef directly assists the Resort Executive Chef in strategic planning, development and implementation of the vision as it relates to all food and beverage operations. The salary range for this position is $70,000-$74,000 annually, based upon experience. ESSENTIAL DUTIES Serves as the lead of the culinary department in any event the Resort Executive Chef is absent. Effectively supports and holds the BOH leads in Quick Service & Catering environments accountable through formal check-ins, effective time management and actively participating in operations & service. Serves as the lead chef for catering events. Hires, trains and develops culinary interns, seasonal and/or year-round line cooks, prep cooks, and kitchen attendants. Plan and oversee effective opens and closes of all seasonal operations. Take initiative to maintain equipment and supplies using appropriate resources while being mindful of operating schedules. Works with outlet chefs to ensure schedules are created in line with business levels and budgets, and are published and communicated consistently and timely. Collaborates with Resort Executive Chef and Director of Food and Beverage on menu development and ensures food quality meets Stratton standards. Consistently develops direct reports using company resources and tools to ensure optimal performance and continued education. Maintains and ensures food production and quality are in accordance with recipe standards and product specs. Ensures outlet chefs actively adjust and adhere to par levels to meet varied business levels. Ensures all invoices are accurately entered FoodTrak while adhering to applicable deadlines. Independently leads and executes end of month inventories with accuracy and efficiency through updating inventory sheets, counting all product, entering inventory, running usage reports and identifying as well as solving any key concerns to produce food cost percentages on target with pre-determined budget. Works with Resort Executive Chef to create, review and approve company templates for menu development and food cost analysis. Maintains a positive and professional relationship with all suppliers & distributors. Serves as the Food and Beverage representative in one or more of the following areas: Alterra Food Safety Task Force Food Safety & Sanitation Lead GES Committee Employee Experience Committee Ensure that outlet management is adhering to all food safety and sanitation standards, perform weekly sanitation audits and maintain safety records. Actively participates in weekly Food and Beverage meetings. Ensure that department safety and service trainings are completed and recorded monthly. Actively participates in and completes all assigned trainings in person and online while meeting applicable deadlines. Leads quarterly trainings on various topics including but not limited to resort standard operating procedures, food trends, food cost analysis, inventory management, menu development, safety and sanitation, quality control, equipment maintenance, guest service, etc. as directed by the Resort Executive Chef or Director of Food & Beverage. Supports the Food and Beverage department as requested or needed in all areas, which may be in addition to primary responsibilities at designated outlet(s). This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS Education: Highschool Diploma or equivalent required Culinary degree strongly preferred Experience: Minimum of three years' experience in a kitchen management role; multi-outlet experience required Have a diverse background that encompasses quick-serve, family style, catering and high-end dining in a high volume setting. Knowledge of Food Traks inventory management system is helpful. Experience with online product ordering systems (e.g. esysco). Must have consistent interpersonal, communication and managerial skills, with the ability to create a positive experience and learning culture for all team members. Proficient/expert in Microsoft Office. QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Food Allergen Safety Certification Valid Driver's License Successful completion of payroll training to independently edit, manage and approve employee timecards. Successful completion of Manager Essentials training. Successful completion of Microsoft 101. TRAVEL REQUIREMENTS Occasional travel for recruiting events, food shows or vendor meetings may be required. This position will require the ability to work in various locations on resort. PHYSICAL DEMANDS AND WORKING CONDITIONS This position will be required to work evenings, weekends and holidays. Ability to lift and carry at least 50 pounds on a regular and continuing basis. Ability to stand on feet for shifts of 8 hours or longer Ability to work in both hot and freezing temperatures throughout one shift Food Service Environment: Most work tasks are performed indoors. Temperature is moderate and controlled and the noise level in the work environment is usually moderate. Must be able to stand and exert well-paced mobility for up to 8 hours in length at a time over an average shift of 8 hours. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Frequently required to climb or balance and taste or smell. Regularly lift and/or move up to 50 pounds on a regular and continuing basis. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to wear personal protective equipment including but not limited to: non slip footwear and gloves. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions An Equal Opportunity Employer
Job Description Please note, this position is located at Stratton Mountain Resort in Stratton Mountain, VT Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include: Alterra Mountain Company Employee Pass - free lift access & discounts at Stratton and all Alterra owned resorts Free or discounted Alterra Mountain Company season pass for dependents - this includes spouse & children under 26 years old 50% off day tickets at IKON partner resorts Free or discounted IKON pass Discounted golf, mountain biking and fitness center memberships Employee childcare rates & discounted seasonal programs for self & dependents Retail and Food and Beverage discounts Generous discounts on outdoor gear, apparel, rental cars, etc. Discounted mountain bike &/or ski lift tickets for your friend & family guests Onsite medical clinic Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, and FSAs 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks Company paid sick time for all, and FTO/Vacation time Additional perks & benefits for year round employees POSITION SUMMARY This full-time year-round role provides leadership to grow the continued success, service and food quality for Stratton Mountain Resort's Food and Beverage operations. This role can successfully lead and operate Full Service, Quick Service and Catering operations. This position has a key administrative component in overseeing food product purchasing standards, developing Junior Chefs, and leading the Culinary Internship program. The Resort Executive Sous Chef directly assists the Resort Executive Chef in strategic planning, development and implementation of the vision as it relates to all food and beverage operations. The salary range for this position is $70,000-$74,000 annually, based upon experience. ESSENTIAL DUTIES Serves as the lead of the culinary department in any event the Resort Executive Chef is absent. Effectively supports and holds the BOH leads in Quick Service & Catering environments accountable through formal check-ins, effective time management and actively participating in operations & service. Serves as the lead chef for catering events. Hires, trains and develops culinary interns, seasonal and/or year-round line cooks, prep cooks, and kitchen attendants. Plan and oversee effective opens and closes of all seasonal operations. Take initiative to maintain equipment and supplies using appropriate resources while being mindful of operating schedules. Works with outlet chefs to ensure schedules are created in line with business levels and budgets, and are published and communicated consistently and timely. Collaborates with Resort Executive Chef and Director of Food and Beverage on menu development and ensures food quality meets Stratton standards. Consistently develops direct reports using company resources and tools to ensure optimal performance and continued education. Maintains and ensures food production and quality are in accordance with recipe standards and product specs. Ensures outlet chefs actively adjust and adhere to par levels to meet varied business levels. Ensures all invoices are accurately entered FoodTrak while adhering to applicable deadlines. Independently leads and executes end of month inventories with accuracy and efficiency through updating inventory sheets, counting all product, entering inventory, running usage reports and identifying as well as solving any key concerns to produce food cost percentages on target with pre-determined budget. Works with Resort Executive Chef to create, review and approve company templates for menu development and food cost analysis. Maintains a positive and professional relationship with all suppliers & distributors. Serves as the Food and Beverage representative in one or more of the following areas: Alterra Food Safety Task Force Food Safety & Sanitation Lead GES Committee Employee Experience Committee Ensure that outlet management is adhering to all food safety and sanitation standards, perform weekly sanitation audits and maintain safety records. Actively participates in weekly Food and Beverage meetings. Ensure that department safety and service trainings are completed and recorded monthly. Actively participates in and completes all assigned trainings in person and online while meeting applicable deadlines. Leads quarterly trainings on various topics including but not limited to resort standard operating procedures, food trends, food cost analysis, inventory management, menu development, safety and sanitation, quality control, equipment maintenance, guest service, etc. as directed by the Resort Executive Chef or Director of Food & Beverage. Supports the Food and Beverage department as requested or needed in all areas, which may be in addition to primary responsibilities at designated outlet(s). This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS Education: Highschool Diploma or equivalent required Culinary degree strongly preferred Experience: Minimum of three years' experience in a kitchen management role; multi-outlet experience required Have a diverse background that encompasses quick-serve, family style, catering and high-end dining in a high volume setting. Knowledge of Food Traks inventory management system is helpful. Experience with online product ordering systems (e.g. esysco). Must have consistent interpersonal, communication and managerial skills, with the ability to create a positive experience and learning culture for all team members. Proficient/expert in Microsoft Office. QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Food Allergen Safety Certification Valid Driver's License Successful completion of payroll training to independently edit, manage and approve employee timecards. Successful completion of Manager Essentials training. Successful completion of Microsoft 101. TRAVEL REQUIREMENTS Occasional travel for recruiting events, food shows or vendor meetings may be required. This position will require the ability to work in various locations on resort. PHYSICAL DEMANDS AND WORKING CONDITIONS This position will be required to work evenings, weekends and holidays. Ability to lift and carry at least 50 pounds on a regular and continuing basis. Ability to stand on feet for shifts of 8 hours or longer Ability to work in both hot and freezing temperatures throughout one shift Food Service Environment: Most work tasks are performed indoors. Temperature is moderate and controlled and the noise level in the work environment is usually moderate. Must be able to stand and exert well-paced mobility for up to 8 hours in length at a time over an average shift of 8 hours. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Frequently required to climb or balance and taste or smell. Regularly lift and/or move up to 50 pounds on a regular and continuing basis. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to wear personal protective equipment including but not limited to: non slip footwear and gloves. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions An Equal Opportunity Employer
May 22, 2024
Full time
Job Description Please note, this position is located at Stratton Mountain Resort in Stratton Mountain, VT Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include: Alterra Mountain Company Employee Pass - free lift access & discounts at Stratton and all Alterra owned resorts Free or discounted Alterra Mountain Company season pass for dependents - this includes spouse & children under 26 years old 50% off day tickets at IKON partner resorts Free or discounted IKON pass Discounted golf, mountain biking and fitness center memberships Employee childcare rates & discounted seasonal programs for self & dependents Retail and Food and Beverage discounts Generous discounts on outdoor gear, apparel, rental cars, etc. Discounted mountain bike &/or ski lift tickets for your friend & family guests Onsite medical clinic Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, and FSAs 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks Company paid sick time for all, and FTO/Vacation time Additional perks & benefits for year round employees POSITION SUMMARY This full-time year-round role provides leadership to grow the continued success, service and food quality for Stratton Mountain Resort's Food and Beverage operations. This role can successfully lead and operate Full Service, Quick Service and Catering operations. This position has a key administrative component in overseeing food product purchasing standards, developing Junior Chefs, and leading the Culinary Internship program. The Resort Executive Sous Chef directly assists the Resort Executive Chef in strategic planning, development and implementation of the vision as it relates to all food and beverage operations. The salary range for this position is $70,000-$74,000 annually, based upon experience. ESSENTIAL DUTIES Serves as the lead of the culinary department in any event the Resort Executive Chef is absent. Effectively supports and holds the BOH leads in Quick Service & Catering environments accountable through formal check-ins, effective time management and actively participating in operations & service. Serves as the lead chef for catering events. Hires, trains and develops culinary interns, seasonal and/or year-round line cooks, prep cooks, and kitchen attendants. Plan and oversee effective opens and closes of all seasonal operations. Take initiative to maintain equipment and supplies using appropriate resources while being mindful of operating schedules. Works with outlet chefs to ensure schedules are created in line with business levels and budgets, and are published and communicated consistently and timely. Collaborates with Resort Executive Chef and Director of Food and Beverage on menu development and ensures food quality meets Stratton standards. Consistently develops direct reports using company resources and tools to ensure optimal performance and continued education. Maintains and ensures food production and quality are in accordance with recipe standards and product specs. Ensures outlet chefs actively adjust and adhere to par levels to meet varied business levels. Ensures all invoices are accurately entered FoodTrak while adhering to applicable deadlines. Independently leads and executes end of month inventories with accuracy and efficiency through updating inventory sheets, counting all product, entering inventory, running usage reports and identifying as well as solving any key concerns to produce food cost percentages on target with pre-determined budget. Works with Resort Executive Chef to create, review and approve company templates for menu development and food cost analysis. Maintains a positive and professional relationship with all suppliers & distributors. Serves as the Food and Beverage representative in one or more of the following areas: Alterra Food Safety Task Force Food Safety & Sanitation Lead GES Committee Employee Experience Committee Ensure that outlet management is adhering to all food safety and sanitation standards, perform weekly sanitation audits and maintain safety records. Actively participates in weekly Food and Beverage meetings. Ensure that department safety and service trainings are completed and recorded monthly. Actively participates in and completes all assigned trainings in person and online while meeting applicable deadlines. Leads quarterly trainings on various topics including but not limited to resort standard operating procedures, food trends, food cost analysis, inventory management, menu development, safety and sanitation, quality control, equipment maintenance, guest service, etc. as directed by the Resort Executive Chef or Director of Food & Beverage. Supports the Food and Beverage department as requested or needed in all areas, which may be in addition to primary responsibilities at designated outlet(s). This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS Education: Highschool Diploma or equivalent required Culinary degree strongly preferred Experience: Minimum of three years' experience in a kitchen management role; multi-outlet experience required Have a diverse background that encompasses quick-serve, family style, catering and high-end dining in a high volume setting. Knowledge of Food Traks inventory management system is helpful. Experience with online product ordering systems (e.g. esysco). Must have consistent interpersonal, communication and managerial skills, with the ability to create a positive experience and learning culture for all team members. Proficient/expert in Microsoft Office. QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Food Allergen Safety Certification Valid Driver's License Successful completion of payroll training to independently edit, manage and approve employee timecards. Successful completion of Manager Essentials training. Successful completion of Microsoft 101. TRAVEL REQUIREMENTS Occasional travel for recruiting events, food shows or vendor meetings may be required. This position will require the ability to work in various locations on resort. PHYSICAL DEMANDS AND WORKING CONDITIONS This position will be required to work evenings, weekends and holidays. Ability to lift and carry at least 50 pounds on a regular and continuing basis. Ability to stand on feet for shifts of 8 hours or longer Ability to work in both hot and freezing temperatures throughout one shift Food Service Environment: Most work tasks are performed indoors. Temperature is moderate and controlled and the noise level in the work environment is usually moderate. Must be able to stand and exert well-paced mobility for up to 8 hours in length at a time over an average shift of 8 hours. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Frequently required to climb or balance and taste or smell. Regularly lift and/or move up to 50 pounds on a regular and continuing basis. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to wear personal protective equipment including but not limited to: non slip footwear and gloves. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions An Equal Opportunity Employer
Job Description Please note, this position is located at Stratton Mountain Resort in Stratton Mountain, VT Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include: Alterra Mountain Company Employee Pass - free lift access & discounts at Stratton and all Alterra owned resorts Free or discounted Alterra Mountain Company season pass for dependents - this includes spouse & children under 26 years old 50% off day tickets at IKON partner resorts Free or discounted IKON pass Discounted golf, mountain biking and fitness center memberships Employee childcare rates & discounted seasonal programs for self & dependents Retail and Food and Beverage discounts Generous discounts on outdoor gear, apparel, rental cars, etc. Discounted mountain bike &/or ski lift tickets for your friend & family guests Onsite medical clinic Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, and FSAs 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks Company paid sick time for all, and FTO/Vacation time Additional perks & benefits for year round employees POSITION SUMMARY This full-time year-round role provides leadership to grow the continued success, service and food quality for Stratton Mountain Resort's Food and Beverage operations. This role can successfully lead and operate Full Service, Quick Service and Catering operations. This position has a key administrative component in overseeing food product purchasing standards, developing Junior Chefs, and leading the Culinary Internship program. The Resort Executive Sous Chef directly assists the Resort Executive Chef in strategic planning, development and implementation of the vision as it relates to all food and beverage operations. The salary range for this position is $70,000-$74,000 annually, based upon experience. ESSENTIAL DUTIES Serves as the lead of the culinary department in any event the Resort Executive Chef is absent. Effectively supports and holds the BOH leads in Quick Service & Catering environments accountable through formal check-ins, effective time management and actively participating in operations & service. Serves as the lead chef for catering events. Hires, trains and develops culinary interns, seasonal and/or year-round line cooks, prep cooks, and kitchen attendants. Plan and oversee effective opens and closes of all seasonal operations. Take initiative to maintain equipment and supplies using appropriate resources while being mindful of operating schedules. Works with outlet chefs to ensure schedules are created in line with business levels and budgets, and are published and communicated consistently and timely. Collaborates with Resort Executive Chef and Director of Food and Beverage on menu development and ensures food quality meets Stratton standards. Consistently develops direct reports using company resources and tools to ensure optimal performance and continued education. Maintains and ensures food production and quality are in accordance with recipe standards and product specs. Ensures outlet chefs actively adjust and adhere to par levels to meet varied business levels. Ensures all invoices are accurately entered FoodTrak while adhering to applicable deadlines. Independently leads and executes end of month inventories with accuracy and efficiency through updating inventory sheets, counting all product, entering inventory, running usage reports and identifying as well as solving any key concerns to produce food cost percentages on target with pre-determined budget. Works with Resort Executive Chef to create, review and approve company templates for menu development and food cost analysis. Maintains a positive and professional relationship with all suppliers & distributors. Serves as the Food and Beverage representative in one or more of the following areas: Alterra Food Safety Task Force Food Safety & Sanitation Lead GES Committee Employee Experience Committee Ensure that outlet management is adhering to all food safety and sanitation standards, perform weekly sanitation audits and maintain safety records. Actively participates in weekly Food and Beverage meetings. Ensure that department safety and service trainings are completed and recorded monthly. Actively participates in and completes all assigned trainings in person and online while meeting applicable deadlines. Leads quarterly trainings on various topics including but not limited to resort standard operating procedures, food trends, food cost analysis, inventory management, menu development, safety and sanitation, quality control, equipment maintenance, guest service, etc. as directed by the Resort Executive Chef or Director of Food & Beverage. Supports the Food and Beverage department as requested or needed in all areas, which may be in addition to primary responsibilities at designated outlet(s). This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS Education: Highschool Diploma or equivalent required Culinary degree strongly preferred Experience: Minimum of three years' experience in a kitchen management role; multi-outlet experience required Have a diverse background that encompasses quick-serve, family style, catering and high-end dining in a high volume setting. Knowledge of Food Traks inventory management system is helpful. Experience with online product ordering systems (e.g. esysco). Must have consistent interpersonal, communication and managerial skills, with the ability to create a positive experience and learning culture for all team members. Proficient/expert in Microsoft Office. QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Food Allergen Safety Certification Valid Driver's License Successful completion of payroll training to independently edit, manage and approve employee timecards. Successful completion of Manager Essentials training. Successful completion of Microsoft 101. TRAVEL REQUIREMENTS Occasional travel for recruiting events, food shows or vendor meetings may be required. This position will require the ability to work in various locations on resort. PHYSICAL DEMANDS AND WORKING CONDITIONS This position will be required to work evenings, weekends and holidays. Ability to lift and carry at least 50 pounds on a regular and continuing basis. Ability to stand on feet for shifts of 8 hours or longer Ability to work in both hot and freezing temperatures throughout one shift Food Service Environment: Most work tasks are performed indoors. Temperature is moderate and controlled and the noise level in the work environment is usually moderate. Must be able to stand and exert well-paced mobility for up to 8 hours in length at a time over an average shift of 8 hours. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Frequently required to climb or balance and taste or smell. Regularly lift and/or move up to 50 pounds on a regular and continuing basis. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to wear personal protective equipment including but not limited to: non slip footwear and gloves. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions An Equal Opportunity Employer
May 22, 2024
Full time
Job Description Please note, this position is located at Stratton Mountain Resort in Stratton Mountain, VT Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include: Alterra Mountain Company Employee Pass - free lift access & discounts at Stratton and all Alterra owned resorts Free or discounted Alterra Mountain Company season pass for dependents - this includes spouse & children under 26 years old 50% off day tickets at IKON partner resorts Free or discounted IKON pass Discounted golf, mountain biking and fitness center memberships Employee childcare rates & discounted seasonal programs for self & dependents Retail and Food and Beverage discounts Generous discounts on outdoor gear, apparel, rental cars, etc. Discounted mountain bike &/or ski lift tickets for your friend & family guests Onsite medical clinic Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, and FSAs 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks Company paid sick time for all, and FTO/Vacation time Additional perks & benefits for year round employees POSITION SUMMARY This full-time year-round role provides leadership to grow the continued success, service and food quality for Stratton Mountain Resort's Food and Beverage operations. This role can successfully lead and operate Full Service, Quick Service and Catering operations. This position has a key administrative component in overseeing food product purchasing standards, developing Junior Chefs, and leading the Culinary Internship program. The Resort Executive Sous Chef directly assists the Resort Executive Chef in strategic planning, development and implementation of the vision as it relates to all food and beverage operations. The salary range for this position is $70,000-$74,000 annually, based upon experience. ESSENTIAL DUTIES Serves as the lead of the culinary department in any event the Resort Executive Chef is absent. Effectively supports and holds the BOH leads in Quick Service & Catering environments accountable through formal check-ins, effective time management and actively participating in operations & service. Serves as the lead chef for catering events. Hires, trains and develops culinary interns, seasonal and/or year-round line cooks, prep cooks, and kitchen attendants. Plan and oversee effective opens and closes of all seasonal operations. Take initiative to maintain equipment and supplies using appropriate resources while being mindful of operating schedules. Works with outlet chefs to ensure schedules are created in line with business levels and budgets, and are published and communicated consistently and timely. Collaborates with Resort Executive Chef and Director of Food and Beverage on menu development and ensures food quality meets Stratton standards. Consistently develops direct reports using company resources and tools to ensure optimal performance and continued education. Maintains and ensures food production and quality are in accordance with recipe standards and product specs. Ensures outlet chefs actively adjust and adhere to par levels to meet varied business levels. Ensures all invoices are accurately entered FoodTrak while adhering to applicable deadlines. Independently leads and executes end of month inventories with accuracy and efficiency through updating inventory sheets, counting all product, entering inventory, running usage reports and identifying as well as solving any key concerns to produce food cost percentages on target with pre-determined budget. Works with Resort Executive Chef to create, review and approve company templates for menu development and food cost analysis. Maintains a positive and professional relationship with all suppliers & distributors. Serves as the Food and Beverage representative in one or more of the following areas: Alterra Food Safety Task Force Food Safety & Sanitation Lead GES Committee Employee Experience Committee Ensure that outlet management is adhering to all food safety and sanitation standards, perform weekly sanitation audits and maintain safety records. Actively participates in weekly Food and Beverage meetings. Ensure that department safety and service trainings are completed and recorded monthly. Actively participates in and completes all assigned trainings in person and online while meeting applicable deadlines. Leads quarterly trainings on various topics including but not limited to resort standard operating procedures, food trends, food cost analysis, inventory management, menu development, safety and sanitation, quality control, equipment maintenance, guest service, etc. as directed by the Resort Executive Chef or Director of Food & Beverage. Supports the Food and Beverage department as requested or needed in all areas, which may be in addition to primary responsibilities at designated outlet(s). This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS Education: Highschool Diploma or equivalent required Culinary degree strongly preferred Experience: Minimum of three years' experience in a kitchen management role; multi-outlet experience required Have a diverse background that encompasses quick-serve, family style, catering and high-end dining in a high volume setting. Knowledge of Food Traks inventory management system is helpful. Experience with online product ordering systems (e.g. esysco). Must have consistent interpersonal, communication and managerial skills, with the ability to create a positive experience and learning culture for all team members. Proficient/expert in Microsoft Office. QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Food Allergen Safety Certification Valid Driver's License Successful completion of payroll training to independently edit, manage and approve employee timecards. Successful completion of Manager Essentials training. Successful completion of Microsoft 101. TRAVEL REQUIREMENTS Occasional travel for recruiting events, food shows or vendor meetings may be required. This position will require the ability to work in various locations on resort. PHYSICAL DEMANDS AND WORKING CONDITIONS This position will be required to work evenings, weekends and holidays. Ability to lift and carry at least 50 pounds on a regular and continuing basis. Ability to stand on feet for shifts of 8 hours or longer Ability to work in both hot and freezing temperatures throughout one shift Food Service Environment: Most work tasks are performed indoors. Temperature is moderate and controlled and the noise level in the work environment is usually moderate. Must be able to stand and exert well-paced mobility for up to 8 hours in length at a time over an average shift of 8 hours. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Frequently required to climb or balance and taste or smell. Regularly lift and/or move up to 50 pounds on a regular and continuing basis. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to wear personal protective equipment including but not limited to: non slip footwear and gloves. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions An Equal Opportunity Employer
Job Description Please note, this position is located at Stratton Mountain Resort in Stratton Mountain, VT Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include: Alterra Mountain Company Employee Pass - free lift access & discounts at Stratton and all Alterra owned resorts Free or discounted Alterra Mountain Company season pass for dependents - this includes spouse & children under 26 years old 50% off day tickets at IKON partner resorts Free or discounted IKON pass Discounted golf, mountain biking and fitness center memberships Employee childcare rates & discounted seasonal programs for self & dependents Retail and Food and Beverage discounts Generous discounts on outdoor gear, apparel, rental cars, etc. Discounted mountain bike &/or ski lift tickets for your friend & family guests Onsite medical clinic Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, and FSAs 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks Company paid sick time for all, and FTO/Vacation time Additional perks & benefits for year round employees POSITION SUMMARY This full-time year-round role provides leadership to grow the continued success, service and food quality for Stratton Mountain Resort's Food and Beverage operations. This role can successfully lead and operate Full Service, Quick Service and Catering operations. This position has a key administrative component in overseeing food product purchasing standards, developing Junior Chefs, and leading the Culinary Internship program. The Resort Executive Sous Chef directly assists the Resort Executive Chef in strategic planning, development and implementation of the vision as it relates to all food and beverage operations. The salary range for this position is $70,000-$74,000 annually, based upon experience. ESSENTIAL DUTIES Serves as the lead of the culinary department in any event the Resort Executive Chef is absent. Effectively supports and holds the BOH leads in Quick Service & Catering environments accountable through formal check-ins, effective time management and actively participating in operations & service. Serves as the lead chef for catering events. Hires, trains and develops culinary interns, seasonal and/or year-round line cooks, prep cooks, and kitchen attendants. Plan and oversee effective opens and closes of all seasonal operations. Take initiative to maintain equipment and supplies using appropriate resources while being mindful of operating schedules. Works with outlet chefs to ensure schedules are created in line with business levels and budgets, and are published and communicated consistently and timely. Collaborates with Resort Executive Chef and Director of Food and Beverage on menu development and ensures food quality meets Stratton standards. Consistently develops direct reports using company resources and tools to ensure optimal performance and continued education. Maintains and ensures food production and quality are in accordance with recipe standards and product specs. Ensures outlet chefs actively adjust and adhere to par levels to meet varied business levels. Ensures all invoices are accurately entered FoodTrak while adhering to applicable deadlines. Independently leads and executes end of month inventories with accuracy and efficiency through updating inventory sheets, counting all product, entering inventory, running usage reports and identifying as well as solving any key concerns to produce food cost percentages on target with pre-determined budget. Works with Resort Executive Chef to create, review and approve company templates for menu development and food cost analysis. Maintains a positive and professional relationship with all suppliers & distributors. Serves as the Food and Beverage representative in one or more of the following areas: Alterra Food Safety Task Force Food Safety & Sanitation Lead GES Committee Employee Experience Committee Ensure that outlet management is adhering to all food safety and sanitation standards, perform weekly sanitation audits and maintain safety records. Actively participates in weekly Food and Beverage meetings. Ensure that department safety and service trainings are completed and recorded monthly. Actively participates in and completes all assigned trainings in person and online while meeting applicable deadlines. Leads quarterly trainings on various topics including but not limited to resort standard operating procedures, food trends, food cost analysis, inventory management, menu development, safety and sanitation, quality control, equipment maintenance, guest service, etc. as directed by the Resort Executive Chef or Director of Food & Beverage. Supports the Food and Beverage department as requested or needed in all areas, which may be in addition to primary responsibilities at designated outlet(s). This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS Education: Highschool Diploma or equivalent required Culinary degree strongly preferred Experience: Minimum of three years' experience in a kitchen management role; multi-outlet experience required Have a diverse background that encompasses quick-serve, family style, catering and high-end dining in a high volume setting. Knowledge of Food Traks inventory management system is helpful. Experience with online product ordering systems (e.g. esysco). Must have consistent interpersonal, communication and managerial skills, with the ability to create a positive experience and learning culture for all team members. Proficient/expert in Microsoft Office. QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Food Allergen Safety Certification Valid Driver's License Successful completion of payroll training to independently edit, manage and approve employee timecards. Successful completion of Manager Essentials training. Successful completion of Microsoft 101. TRAVEL REQUIREMENTS Occasional travel for recruiting events, food shows or vendor meetings may be required. This position will require the ability to work in various locations on resort. PHYSICAL DEMANDS AND WORKING CONDITIONS This position will be required to work evenings, weekends and holidays. Ability to lift and carry at least 50 pounds on a regular and continuing basis. Ability to stand on feet for shifts of 8 hours or longer Ability to work in both hot and freezing temperatures throughout one shift Food Service Environment: Most work tasks are performed indoors. Temperature is moderate and controlled and the noise level in the work environment is usually moderate. Must be able to stand and exert well-paced mobility for up to 8 hours in length at a time over an average shift of 8 hours. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Frequently required to climb or balance and taste or smell. Regularly lift and/or move up to 50 pounds on a regular and continuing basis. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to wear personal protective equipment including but not limited to: non slip footwear and gloves. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions An Equal Opportunity Employer
May 22, 2024
Full time
Job Description Please note, this position is located at Stratton Mountain Resort in Stratton Mountain, VT Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include: Alterra Mountain Company Employee Pass - free lift access & discounts at Stratton and all Alterra owned resorts Free or discounted Alterra Mountain Company season pass for dependents - this includes spouse & children under 26 years old 50% off day tickets at IKON partner resorts Free or discounted IKON pass Discounted golf, mountain biking and fitness center memberships Employee childcare rates & discounted seasonal programs for self & dependents Retail and Food and Beverage discounts Generous discounts on outdoor gear, apparel, rental cars, etc. Discounted mountain bike &/or ski lift tickets for your friend & family guests Onsite medical clinic Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, and FSAs 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks Company paid sick time for all, and FTO/Vacation time Additional perks & benefits for year round employees POSITION SUMMARY This full-time year-round role provides leadership to grow the continued success, service and food quality for Stratton Mountain Resort's Food and Beverage operations. This role can successfully lead and operate Full Service, Quick Service and Catering operations. This position has a key administrative component in overseeing food product purchasing standards, developing Junior Chefs, and leading the Culinary Internship program. The Resort Executive Sous Chef directly assists the Resort Executive Chef in strategic planning, development and implementation of the vision as it relates to all food and beverage operations. The salary range for this position is $70,000-$74,000 annually, based upon experience. ESSENTIAL DUTIES Serves as the lead of the culinary department in any event the Resort Executive Chef is absent. Effectively supports and holds the BOH leads in Quick Service & Catering environments accountable through formal check-ins, effective time management and actively participating in operations & service. Serves as the lead chef for catering events. Hires, trains and develops culinary interns, seasonal and/or year-round line cooks, prep cooks, and kitchen attendants. Plan and oversee effective opens and closes of all seasonal operations. Take initiative to maintain equipment and supplies using appropriate resources while being mindful of operating schedules. Works with outlet chefs to ensure schedules are created in line with business levels and budgets, and are published and communicated consistently and timely. Collaborates with Resort Executive Chef and Director of Food and Beverage on menu development and ensures food quality meets Stratton standards. Consistently develops direct reports using company resources and tools to ensure optimal performance and continued education. Maintains and ensures food production and quality are in accordance with recipe standards and product specs. Ensures outlet chefs actively adjust and adhere to par levels to meet varied business levels. Ensures all invoices are accurately entered FoodTrak while adhering to applicable deadlines. Independently leads and executes end of month inventories with accuracy and efficiency through updating inventory sheets, counting all product, entering inventory, running usage reports and identifying as well as solving any key concerns to produce food cost percentages on target with pre-determined budget. Works with Resort Executive Chef to create, review and approve company templates for menu development and food cost analysis. Maintains a positive and professional relationship with all suppliers & distributors. Serves as the Food and Beverage representative in one or more of the following areas: Alterra Food Safety Task Force Food Safety & Sanitation Lead GES Committee Employee Experience Committee Ensure that outlet management is adhering to all food safety and sanitation standards, perform weekly sanitation audits and maintain safety records. Actively participates in weekly Food and Beverage meetings. Ensure that department safety and service trainings are completed and recorded monthly. Actively participates in and completes all assigned trainings in person and online while meeting applicable deadlines. Leads quarterly trainings on various topics including but not limited to resort standard operating procedures, food trends, food cost analysis, inventory management, menu development, safety and sanitation, quality control, equipment maintenance, guest service, etc. as directed by the Resort Executive Chef or Director of Food & Beverage. Supports the Food and Beverage department as requested or needed in all areas, which may be in addition to primary responsibilities at designated outlet(s). This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS Education: Highschool Diploma or equivalent required Culinary degree strongly preferred Experience: Minimum of three years' experience in a kitchen management role; multi-outlet experience required Have a diverse background that encompasses quick-serve, family style, catering and high-end dining in a high volume setting. Knowledge of Food Traks inventory management system is helpful. Experience with online product ordering systems (e.g. esysco). Must have consistent interpersonal, communication and managerial skills, with the ability to create a positive experience and learning culture for all team members. Proficient/expert in Microsoft Office. QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Food Allergen Safety Certification Valid Driver's License Successful completion of payroll training to independently edit, manage and approve employee timecards. Successful completion of Manager Essentials training. Successful completion of Microsoft 101. TRAVEL REQUIREMENTS Occasional travel for recruiting events, food shows or vendor meetings may be required. This position will require the ability to work in various locations on resort. PHYSICAL DEMANDS AND WORKING CONDITIONS This position will be required to work evenings, weekends and holidays. Ability to lift and carry at least 50 pounds on a regular and continuing basis. Ability to stand on feet for shifts of 8 hours or longer Ability to work in both hot and freezing temperatures throughout one shift Food Service Environment: Most work tasks are performed indoors. Temperature is moderate and controlled and the noise level in the work environment is usually moderate. Must be able to stand and exert well-paced mobility for up to 8 hours in length at a time over an average shift of 8 hours. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Frequently required to climb or balance and taste or smell. Regularly lift and/or move up to 50 pounds on a regular and continuing basis. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to wear personal protective equipment including but not limited to: non slip footwear and gloves. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions An Equal Opportunity Employer
Job Description Please note, this position is located at Stratton Mountain Resort in Stratton Mountain, VT Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include: Alterra Mountain Company Employee Pass - free lift access & discounts at Stratton and all Alterra owned resorts Free or discounted Alterra Mountain Company season pass for dependents - this includes spouse & children under 26 years old 50% off day tickets at IKON partner resorts Free or discounted IKON pass Discounted golf, mountain biking and fitness center memberships Employee childcare rates & discounted seasonal programs for self & dependents Retail and Food and Beverage discounts Generous discounts on outdoor gear, apparel, rental cars, etc. Discounted mountain bike &/or ski lift tickets for your friend & family guests Onsite medical clinic Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, and FSAs 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks Company paid sick time for all, and FTO/Vacation time Additional perks & benefits for year round employees POSITION SUMMARY This full-time year-round role provides leadership to grow the continued success, service and food quality for Stratton Mountain Resort's Food and Beverage operations. This role can successfully lead and operate Full Service, Quick Service and Catering operations. This position has a key administrative component in overseeing food product purchasing standards, developing Junior Chefs, and leading the Culinary Internship program. The Resort Executive Sous Chef directly assists the Resort Executive Chef in strategic planning, development and implementation of the vision as it relates to all food and beverage operations. The salary range for this position is $70,000-$74,000 annually, based upon experience. ESSENTIAL DUTIES Serves as the lead of the culinary department in any event the Resort Executive Chef is absent. Effectively supports and holds the BOH leads in Quick Service & Catering environments accountable through formal check-ins, effective time management and actively participating in operations & service. Serves as the lead chef for catering events. Hires, trains and develops culinary interns, seasonal and/or year-round line cooks, prep cooks, and kitchen attendants. Plan and oversee effective opens and closes of all seasonal operations. Take initiative to maintain equipment and supplies using appropriate resources while being mindful of operating schedules. Works with outlet chefs to ensure schedules are created in line with business levels and budgets, and are published and communicated consistently and timely. Collaborates with Resort Executive Chef and Director of Food and Beverage on menu development and ensures food quality meets Stratton standards. Consistently develops direct reports using company resources and tools to ensure optimal performance and continued education. Maintains and ensures food production and quality are in accordance with recipe standards and product specs. Ensures outlet chefs actively adjust and adhere to par levels to meet varied business levels. Ensures all invoices are accurately entered FoodTrak while adhering to applicable deadlines. Independently leads and executes end of month inventories with accuracy and efficiency through updating inventory sheets, counting all product, entering inventory, running usage reports and identifying as well as solving any key concerns to produce food cost percentages on target with pre-determined budget. Works with Resort Executive Chef to create, review and approve company templates for menu development and food cost analysis. Maintains a positive and professional relationship with all suppliers & distributors. Serves as the Food and Beverage representative in one or more of the following areas: Alterra Food Safety Task Force Food Safety & Sanitation Lead GES Committee Employee Experience Committee Ensure that outlet management is adhering to all food safety and sanitation standards, perform weekly sanitation audits and maintain safety records. Actively participates in weekly Food and Beverage meetings. Ensure that department safety and service trainings are completed and recorded monthly. Actively participates in and completes all assigned trainings in person and online while meeting applicable deadlines. Leads quarterly trainings on various topics including but not limited to resort standard operating procedures, food trends, food cost analysis, inventory management, menu development, safety and sanitation, quality control, equipment maintenance, guest service, etc. as directed by the Resort Executive Chef or Director of Food & Beverage. Supports the Food and Beverage department as requested or needed in all areas, which may be in addition to primary responsibilities at designated outlet(s). This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS Education: Highschool Diploma or equivalent required Culinary degree strongly preferred Experience: Minimum of three years' experience in a kitchen management role; multi-outlet experience required Have a diverse background that encompasses quick-serve, family style, catering and high-end dining in a high volume setting. Knowledge of Food Traks inventory management system is helpful. Experience with online product ordering systems (e.g. esysco). Must have consistent interpersonal, communication and managerial skills, with the ability to create a positive experience and learning culture for all team members. Proficient/expert in Microsoft Office. QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Food Allergen Safety Certification Valid Driver's License Successful completion of payroll training to independently edit, manage and approve employee timecards. Successful completion of Manager Essentials training. Successful completion of Microsoft 101. TRAVEL REQUIREMENTS Occasional travel for recruiting events, food shows or vendor meetings may be required. This position will require the ability to work in various locations on resort. PHYSICAL DEMANDS AND WORKING CONDITIONS This position will be required to work evenings, weekends and holidays. Ability to lift and carry at least 50 pounds on a regular and continuing basis. Ability to stand on feet for shifts of 8 hours or longer Ability to work in both hot and freezing temperatures throughout one shift Food Service Environment: Most work tasks are performed indoors. Temperature is moderate and controlled and the noise level in the work environment is usually moderate. Must be able to stand and exert well-paced mobility for up to 8 hours in length at a time over an average shift of 8 hours. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Frequently required to climb or balance and taste or smell. Regularly lift and/or move up to 50 pounds on a regular and continuing basis. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to wear personal protective equipment including but not limited to: non slip footwear and gloves. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions An Equal Opportunity Employer
May 22, 2024
Full time
Job Description Please note, this position is located at Stratton Mountain Resort in Stratton Mountain, VT Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include: Alterra Mountain Company Employee Pass - free lift access & discounts at Stratton and all Alterra owned resorts Free or discounted Alterra Mountain Company season pass for dependents - this includes spouse & children under 26 years old 50% off day tickets at IKON partner resorts Free or discounted IKON pass Discounted golf, mountain biking and fitness center memberships Employee childcare rates & discounted seasonal programs for self & dependents Retail and Food and Beverage discounts Generous discounts on outdoor gear, apparel, rental cars, etc. Discounted mountain bike &/or ski lift tickets for your friend & family guests Onsite medical clinic Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, and FSAs 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks Company paid sick time for all, and FTO/Vacation time Additional perks & benefits for year round employees POSITION SUMMARY This full-time year-round role provides leadership to grow the continued success, service and food quality for Stratton Mountain Resort's Food and Beverage operations. This role can successfully lead and operate Full Service, Quick Service and Catering operations. This position has a key administrative component in overseeing food product purchasing standards, developing Junior Chefs, and leading the Culinary Internship program. The Resort Executive Sous Chef directly assists the Resort Executive Chef in strategic planning, development and implementation of the vision as it relates to all food and beverage operations. The salary range for this position is $70,000-$74,000 annually, based upon experience. ESSENTIAL DUTIES Serves as the lead of the culinary department in any event the Resort Executive Chef is absent. Effectively supports and holds the BOH leads in Quick Service & Catering environments accountable through formal check-ins, effective time management and actively participating in operations & service. Serves as the lead chef for catering events. Hires, trains and develops culinary interns, seasonal and/or year-round line cooks, prep cooks, and kitchen attendants. Plan and oversee effective opens and closes of all seasonal operations. Take initiative to maintain equipment and supplies using appropriate resources while being mindful of operating schedules. Works with outlet chefs to ensure schedules are created in line with business levels and budgets, and are published and communicated consistently and timely. Collaborates with Resort Executive Chef and Director of Food and Beverage on menu development and ensures food quality meets Stratton standards. Consistently develops direct reports using company resources and tools to ensure optimal performance and continued education. Maintains and ensures food production and quality are in accordance with recipe standards and product specs. Ensures outlet chefs actively adjust and adhere to par levels to meet varied business levels. Ensures all invoices are accurately entered FoodTrak while adhering to applicable deadlines. Independently leads and executes end of month inventories with accuracy and efficiency through updating inventory sheets, counting all product, entering inventory, running usage reports and identifying as well as solving any key concerns to produce food cost percentages on target with pre-determined budget. Works with Resort Executive Chef to create, review and approve company templates for menu development and food cost analysis. Maintains a positive and professional relationship with all suppliers & distributors. Serves as the Food and Beverage representative in one or more of the following areas: Alterra Food Safety Task Force Food Safety & Sanitation Lead GES Committee Employee Experience Committee Ensure that outlet management is adhering to all food safety and sanitation standards, perform weekly sanitation audits and maintain safety records. Actively participates in weekly Food and Beverage meetings. Ensure that department safety and service trainings are completed and recorded monthly. Actively participates in and completes all assigned trainings in person and online while meeting applicable deadlines. Leads quarterly trainings on various topics including but not limited to resort standard operating procedures, food trends, food cost analysis, inventory management, menu development, safety and sanitation, quality control, equipment maintenance, guest service, etc. as directed by the Resort Executive Chef or Director of Food & Beverage. Supports the Food and Beverage department as requested or needed in all areas, which may be in addition to primary responsibilities at designated outlet(s). This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS Education: Highschool Diploma or equivalent required Culinary degree strongly preferred Experience: Minimum of three years' experience in a kitchen management role; multi-outlet experience required Have a diverse background that encompasses quick-serve, family style, catering and high-end dining in a high volume setting. Knowledge of Food Traks inventory management system is helpful. Experience with online product ordering systems (e.g. esysco). Must have consistent interpersonal, communication and managerial skills, with the ability to create a positive experience and learning culture for all team members. Proficient/expert in Microsoft Office. QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Food Allergen Safety Certification Valid Driver's License Successful completion of payroll training to independently edit, manage and approve employee timecards. Successful completion of Manager Essentials training. Successful completion of Microsoft 101. TRAVEL REQUIREMENTS Occasional travel for recruiting events, food shows or vendor meetings may be required. This position will require the ability to work in various locations on resort. PHYSICAL DEMANDS AND WORKING CONDITIONS This position will be required to work evenings, weekends and holidays. Ability to lift and carry at least 50 pounds on a regular and continuing basis. Ability to stand on feet for shifts of 8 hours or longer Ability to work in both hot and freezing temperatures throughout one shift Food Service Environment: Most work tasks are performed indoors. Temperature is moderate and controlled and the noise level in the work environment is usually moderate. Must be able to stand and exert well-paced mobility for up to 8 hours in length at a time over an average shift of 8 hours. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Frequently required to climb or balance and taste or smell. Regularly lift and/or move up to 50 pounds on a regular and continuing basis. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to wear personal protective equipment including but not limited to: non slip footwear and gloves. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions An Equal Opportunity Employer
Job Description Please note, this position is located at Stratton Mountain Resort in Stratton Mountain, VT Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include: Alterra Mountain Company Employee Pass - free lift access & discounts at Stratton and all Alterra owned resorts Free or discounted Alterra Mountain Company season pass for dependents - this includes spouse & children under 26 years old 50% off day tickets at IKON partner resorts Free or discounted IKON pass Discounted golf, mountain biking and fitness center memberships Employee childcare rates & discounted seasonal programs for self & dependents Retail and Food and Beverage discounts Generous discounts on outdoor gear, apparel, rental cars, etc. Discounted mountain bike &/or ski lift tickets for your friend & family guests Onsite medical clinic Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, and FSAs 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks Company paid sick time for all, and FTO/Vacation time Additional perks & benefits for year round employees POSITION SUMMARY This full-time year-round role provides leadership to grow the continued success, service and food quality for Stratton Mountain Resort's Food and Beverage operations. This role can successfully lead and operate Full Service, Quick Service and Catering operations. This position has a key administrative component in overseeing food product purchasing standards, developing Junior Chefs, and leading the Culinary Internship program. The Resort Executive Sous Chef directly assists the Resort Executive Chef in strategic planning, development and implementation of the vision as it relates to all food and beverage operations. The salary range for this position is $70,000-$74,000 annually, based upon experience. ESSENTIAL DUTIES Serves as the lead of the culinary department in any event the Resort Executive Chef is absent. Effectively supports and holds the BOH leads in Quick Service & Catering environments accountable through formal check-ins, effective time management and actively participating in operations & service. Serves as the lead chef for catering events. Hires, trains and develops culinary interns, seasonal and/or year-round line cooks, prep cooks, and kitchen attendants. Plan and oversee effective opens and closes of all seasonal operations. Take initiative to maintain equipment and supplies using appropriate resources while being mindful of operating schedules. Works with outlet chefs to ensure schedules are created in line with business levels and budgets, and are published and communicated consistently and timely. Collaborates with Resort Executive Chef and Director of Food and Beverage on menu development and ensures food quality meets Stratton standards. Consistently develops direct reports using company resources and tools to ensure optimal performance and continued education. Maintains and ensures food production and quality are in accordance with recipe standards and product specs. Ensures outlet chefs actively adjust and adhere to par levels to meet varied business levels. Ensures all invoices are accurately entered FoodTrak while adhering to applicable deadlines. Independently leads and executes end of month inventories with accuracy and efficiency through updating inventory sheets, counting all product, entering inventory, running usage reports and identifying as well as solving any key concerns to produce food cost percentages on target with pre-determined budget. Works with Resort Executive Chef to create, review and approve company templates for menu development and food cost analysis. Maintains a positive and professional relationship with all suppliers & distributors. Serves as the Food and Beverage representative in one or more of the following areas: Alterra Food Safety Task Force Food Safety & Sanitation Lead GES Committee Employee Experience Committee Ensure that outlet management is adhering to all food safety and sanitation standards, perform weekly sanitation audits and maintain safety records. Actively participates in weekly Food and Beverage meetings. Ensure that department safety and service trainings are completed and recorded monthly. Actively participates in and completes all assigned trainings in person and online while meeting applicable deadlines. Leads quarterly trainings on various topics including but not limited to resort standard operating procedures, food trends, food cost analysis, inventory management, menu development, safety and sanitation, quality control, equipment maintenance, guest service, etc. as directed by the Resort Executive Chef or Director of Food & Beverage. Supports the Food and Beverage department as requested or needed in all areas, which may be in addition to primary responsibilities at designated outlet(s). This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS Education: Highschool Diploma or equivalent required Culinary degree strongly preferred Experience: Minimum of three years' experience in a kitchen management role; multi-outlet experience required Have a diverse background that encompasses quick-serve, family style, catering and high-end dining in a high volume setting. Knowledge of Food Traks inventory management system is helpful. Experience with online product ordering systems (e.g. esysco). Must have consistent interpersonal, communication and managerial skills, with the ability to create a positive experience and learning culture for all team members. Proficient/expert in Microsoft Office. QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Food Allergen Safety Certification Valid Driver's License Successful completion of payroll training to independently edit, manage and approve employee timecards. Successful completion of Manager Essentials training. Successful completion of Microsoft 101. TRAVEL REQUIREMENTS Occasional travel for recruiting events, food shows or vendor meetings may be required. This position will require the ability to work in various locations on resort. PHYSICAL DEMANDS AND WORKING CONDITIONS This position will be required to work evenings, weekends and holidays. Ability to lift and carry at least 50 pounds on a regular and continuing basis. Ability to stand on feet for shifts of 8 hours or longer Ability to work in both hot and freezing temperatures throughout one shift Food Service Environment: Most work tasks are performed indoors. Temperature is moderate and controlled and the noise level in the work environment is usually moderate. Must be able to stand and exert well-paced mobility for up to 8 hours in length at a time over an average shift of 8 hours. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Frequently required to climb or balance and taste or smell. Regularly lift and/or move up to 50 pounds on a regular and continuing basis. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to wear personal protective equipment including but not limited to: non slip footwear and gloves. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions An Equal Opportunity Employer
May 22, 2024
Full time
Job Description Please note, this position is located at Stratton Mountain Resort in Stratton Mountain, VT Year Round At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Examples of perks and benefits include: Alterra Mountain Company Employee Pass - free lift access & discounts at Stratton and all Alterra owned resorts Free or discounted Alterra Mountain Company season pass for dependents - this includes spouse & children under 26 years old 50% off day tickets at IKON partner resorts Free or discounted IKON pass Discounted golf, mountain biking and fitness center memberships Employee childcare rates & discounted seasonal programs for self & dependents Retail and Food and Beverage discounts Generous discounts on outdoor gear, apparel, rental cars, etc. Discounted mountain bike &/or ski lift tickets for your friend & family guests Onsite medical clinic Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, and FSAs 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to 6 weeks Company paid sick time for all, and FTO/Vacation time Additional perks & benefits for year round employees POSITION SUMMARY This full-time year-round role provides leadership to grow the continued success, service and food quality for Stratton Mountain Resort's Food and Beverage operations. This role can successfully lead and operate Full Service, Quick Service and Catering operations. This position has a key administrative component in overseeing food product purchasing standards, developing Junior Chefs, and leading the Culinary Internship program. The Resort Executive Sous Chef directly assists the Resort Executive Chef in strategic planning, development and implementation of the vision as it relates to all food and beverage operations. The salary range for this position is $70,000-$74,000 annually, based upon experience. ESSENTIAL DUTIES Serves as the lead of the culinary department in any event the Resort Executive Chef is absent. Effectively supports and holds the BOH leads in Quick Service & Catering environments accountable through formal check-ins, effective time management and actively participating in operations & service. Serves as the lead chef for catering events. Hires, trains and develops culinary interns, seasonal and/or year-round line cooks, prep cooks, and kitchen attendants. Plan and oversee effective opens and closes of all seasonal operations. Take initiative to maintain equipment and supplies using appropriate resources while being mindful of operating schedules. Works with outlet chefs to ensure schedules are created in line with business levels and budgets, and are published and communicated consistently and timely. Collaborates with Resort Executive Chef and Director of Food and Beverage on menu development and ensures food quality meets Stratton standards. Consistently develops direct reports using company resources and tools to ensure optimal performance and continued education. Maintains and ensures food production and quality are in accordance with recipe standards and product specs. Ensures outlet chefs actively adjust and adhere to par levels to meet varied business levels. Ensures all invoices are accurately entered FoodTrak while adhering to applicable deadlines. Independently leads and executes end of month inventories with accuracy and efficiency through updating inventory sheets, counting all product, entering inventory, running usage reports and identifying as well as solving any key concerns to produce food cost percentages on target with pre-determined budget. Works with Resort Executive Chef to create, review and approve company templates for menu development and food cost analysis. Maintains a positive and professional relationship with all suppliers & distributors. Serves as the Food and Beverage representative in one or more of the following areas: Alterra Food Safety Task Force Food Safety & Sanitation Lead GES Committee Employee Experience Committee Ensure that outlet management is adhering to all food safety and sanitation standards, perform weekly sanitation audits and maintain safety records. Actively participates in weekly Food and Beverage meetings. Ensure that department safety and service trainings are completed and recorded monthly. Actively participates in and completes all assigned trainings in person and online while meeting applicable deadlines. Leads quarterly trainings on various topics including but not limited to resort standard operating procedures, food trends, food cost analysis, inventory management, menu development, safety and sanitation, quality control, equipment maintenance, guest service, etc. as directed by the Resort Executive Chef or Director of Food & Beverage. Supports the Food and Beverage department as requested or needed in all areas, which may be in addition to primary responsibilities at designated outlet(s). This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS Education: Highschool Diploma or equivalent required Culinary degree strongly preferred Experience: Minimum of three years' experience in a kitchen management role; multi-outlet experience required Have a diverse background that encompasses quick-serve, family style, catering and high-end dining in a high volume setting. Knowledge of Food Traks inventory management system is helpful. Experience with online product ordering systems (e.g. esysco). Must have consistent interpersonal, communication and managerial skills, with the ability to create a positive experience and learning culture for all team members. Proficient/expert in Microsoft Office. QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Food Allergen Safety Certification Valid Driver's License Successful completion of payroll training to independently edit, manage and approve employee timecards. Successful completion of Manager Essentials training. Successful completion of Microsoft 101. TRAVEL REQUIREMENTS Occasional travel for recruiting events, food shows or vendor meetings may be required. This position will require the ability to work in various locations on resort. PHYSICAL DEMANDS AND WORKING CONDITIONS This position will be required to work evenings, weekends and holidays. Ability to lift and carry at least 50 pounds on a regular and continuing basis. Ability to stand on feet for shifts of 8 hours or longer Ability to work in both hot and freezing temperatures throughout one shift Food Service Environment: Most work tasks are performed indoors. Temperature is moderate and controlled and the noise level in the work environment is usually moderate. Must be able to stand and exert well-paced mobility for up to 8 hours in length at a time over an average shift of 8 hours. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Frequently required to climb or balance and taste or smell. Regularly lift and/or move up to 50 pounds on a regular and continuing basis. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to wear personal protective equipment including but not limited to: non slip footwear and gloves. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions An Equal Opportunity Employer
Job Description Our Snooze story At Snooze, we do breakfast but different. From Benedicts to Bloodys, to whatever you re feeling at the moment, we re always looking to turn your experience upside down and on its side. With every meal we serve, we re dedicated to bettering both the communities we live in and the planet we live on. We donate over $750K in in-kind donations back to our communities, while striving to divert as much waste as we can through our composting and recycling programs. Plus, Snooze has responsible sourcing practices so you can start your day knowing you re responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us? What does your Role Bring to the Table? A significant role to the future and growth of Snooze! The Snooze Regional Manager of Operations (RM) ensures operational excellence through execution of the Snooze Compass: Guests, Snoozers, Craveable, Best of the Best, Individuality, Passion, Sustainability and Community. The Regional Manager will protect and grow the amazing Snooze culture by thoughtfully utilizing all Mothership support resources to support the restaurants in their region. Reporting to the Vice President of Operations, the Regional Manager is expected to communicate at the highest level with the Mothership, all management teams and supervisors, and ensures that communication flows to all Snoozers clearly and in a timely manner. This role holds vital our Snooze beliefs of delivering excellent business results via the quadruple bottom line: People, Planet, Profit and Pancakes! To be successful in this role, an RM must demonstrate the following: The highest level of restaurant operational standards Acts with the highest degree of integrity Delivery of expected financial results based on individual restaurant operating plans Good judgment with the ability to make timely and sound decisions A positive and upbeat attitude resulting in inspired and engaged Snoozers Ability to hire the best-of-the-best for the region and retain staff through development and effective communication Effectively manage employee relations issues, human resource compliance needs and regional/federal labor laws. Efficiency in completing job requirements by working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts Translate financial goals and information into individual restaurant action plans Creation, innovation, and implementation of operational key initiatives Commitment to a 30-day operations activity and travel plan Provide ongoing feedback to restaurant managers on a regular basis, and perform timely performance reviews Create a fun and exciting work environment where managers and teams feel valued and appreciated The Position specifics! Taking on the role of Regional Manager of Operations isn t just about bacon and pancakes. The responsibilities of this position include: Actively build genuine relationships with Mothership team, peers and restaurant management teams Manage Birthday and Anniversary celebrations for restaurant managers and staff within the region Meet in person with each manager-in-training within the region at least once per week Attend and participate in one Breakfast Club meeting each month within the region Conduct regional Pillars and Snooze University meetings Ensure the FOH and HOH management teams are fully staffed; confirm that staffing pars are set and sign off on manager and hourly schedules prior to posting Demonstrates critical hiring and talent selection practices Continuously provide leadership inclusive of regular restaurant visits - a minimum of 6 hours at each restaurant Responds to feedback received via guest feedback and complaints, eggmes and other correspondence within 24 hours, ensuring that actions plans to address feedback are completed Accountability for the execution of the Snooze HACCP: Food Safety and Sanitation Program. Confirms that all policies, procedures and systems are completed that maintain Snooze s highest recipe and presentation standards for food and beverage (i.e. purchasing, receiving, storage and preparation) Validate menu and recipe adherence during each visit resulting in Perfect Plates and Perfect Cups Maintains significant involvement in the introduction, training and execution of seasonal food and beverage menus Ensures that repairs and maintenance is managed and preventative maintenance calendar up to date in each restaurant Collaborates with GM and Director of Facilities to confirm that all equipment issues in the restaurant are being acted on and follow up is handled timely and properly Takes pride in all aspects of cleanliness and care for the facility and is a role model for all managers and staff Confirms that Snoozers are being cared for and that they exhibit a high level of passion for Snooze, Guests and each other in each restaurant Verifies that the environment of each restaurant is welcoming, inclusive, celebratory and professional at all times. Engages in ongoing development of managers while holding them accountable for performance and maintenance of Snooze standards; includes use of effective performance management and coaching/ counseling to achieve desired results. Ensures presence of sustainability practices and education is alive and well in the restaurants by supporting the Green Captain program and monitoring the restaurants effectiveness is executing our sustainability practices. Coaches and leads managers in waste area cleanliness and being a great neighbor. Supports and coordinates with Community Manager and Community Commander regarding restaurant events, caterings and commitments. Ensures that communication regarding restaurant events flows to all managers and team members in the region Provides continuous financial oversight and direction for all P&L line items with specific emphasis on cost of sales, hourly labor costs and controllable operating expenses Monthly review that plan goals are achieved and identify and implement action steps to address plan variances Ensure all inventory levels of food/beverage/smallwares are maintained at quantities appropriate for sales volume Ensures restaurant sales growth year over year in accordance with operating plan Other tasks, duties, and responsibilities as assigned to meet Snooze s business and operational needs The Bennie-fits This role comes with some sweet perks! See below: Competitive Annual Snooze Incentive Bonus Program Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution Employer Paid Short Term Disability and Life insurance benefits 401k/Roth 401k Plans Snooze Work Hard, Play Hard Days (Unlimited Time off Program) Five (5) paid sick days within a calendar year Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date Monthly auto stipend for all travel needs within home region (taxable Snooze Cell Phone and Internet Reimbursements 100% paid meal benefit while working and on off-days Other benefits including field trips, community engagement, and personal and professional growth Is this role the right fit for you? If this is the right role for you, you must possess the following skillsets: An entrepreneurial spirit with ability to work within the direction of a supervisor Strong functional kitchen and restaurant operations expertise Excellent written and oral communication skills Excellent presentation skills; development of presentation content and delivery in front of a mixed audiences Possess basic math skills and have the ability to read, process and communicate regarding financial statements Excellent conflict management, problem solving, and relationship building skills. Excellent organizational and time management skills. Demonstrated ability to manage a project to provide deliverables within specified timeframe Ability to multi-task and prioritize to manage a heavy workload Basic computer skills with a proficiency in Word, Excel and PowerPoint Aptitude to quickly master new business environment Ability to have fun, dance and laugh under/during stressful situations. (yes, seriously) Let s talk prerequisites! (Education, credentials, and experience) Must be 21 years of age and authorized to work in the United States 3+ years of experience of multi-unit restaurant operating leadership (National or Regional Brand) 5+ years of experience in full-service or casual dining in a leadership position Let s get physical! (additional requirements) Must have the stamina to work 45-55 hours per week . click apply for full job details
May 20, 2024
Full time
Job Description Our Snooze story At Snooze, we do breakfast but different. From Benedicts to Bloodys, to whatever you re feeling at the moment, we re always looking to turn your experience upside down and on its side. With every meal we serve, we re dedicated to bettering both the communities we live in and the planet we live on. We donate over $750K in in-kind donations back to our communities, while striving to divert as much waste as we can through our composting and recycling programs. Plus, Snooze has responsible sourcing practices so you can start your day knowing you re responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us? What does your Role Bring to the Table? A significant role to the future and growth of Snooze! The Snooze Regional Manager of Operations (RM) ensures operational excellence through execution of the Snooze Compass: Guests, Snoozers, Craveable, Best of the Best, Individuality, Passion, Sustainability and Community. The Regional Manager will protect and grow the amazing Snooze culture by thoughtfully utilizing all Mothership support resources to support the restaurants in their region. Reporting to the Vice President of Operations, the Regional Manager is expected to communicate at the highest level with the Mothership, all management teams and supervisors, and ensures that communication flows to all Snoozers clearly and in a timely manner. This role holds vital our Snooze beliefs of delivering excellent business results via the quadruple bottom line: People, Planet, Profit and Pancakes! To be successful in this role, an RM must demonstrate the following: The highest level of restaurant operational standards Acts with the highest degree of integrity Delivery of expected financial results based on individual restaurant operating plans Good judgment with the ability to make timely and sound decisions A positive and upbeat attitude resulting in inspired and engaged Snoozers Ability to hire the best-of-the-best for the region and retain staff through development and effective communication Effectively manage employee relations issues, human resource compliance needs and regional/federal labor laws. Efficiency in completing job requirements by working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts Translate financial goals and information into individual restaurant action plans Creation, innovation, and implementation of operational key initiatives Commitment to a 30-day operations activity and travel plan Provide ongoing feedback to restaurant managers on a regular basis, and perform timely performance reviews Create a fun and exciting work environment where managers and teams feel valued and appreciated The Position specifics! Taking on the role of Regional Manager of Operations isn t just about bacon and pancakes. The responsibilities of this position include: Actively build genuine relationships with Mothership team, peers and restaurant management teams Manage Birthday and Anniversary celebrations for restaurant managers and staff within the region Meet in person with each manager-in-training within the region at least once per week Attend and participate in one Breakfast Club meeting each month within the region Conduct regional Pillars and Snooze University meetings Ensure the FOH and HOH management teams are fully staffed; confirm that staffing pars are set and sign off on manager and hourly schedules prior to posting Demonstrates critical hiring and talent selection practices Continuously provide leadership inclusive of regular restaurant visits - a minimum of 6 hours at each restaurant Responds to feedback received via guest feedback and complaints, eggmes and other correspondence within 24 hours, ensuring that actions plans to address feedback are completed Accountability for the execution of the Snooze HACCP: Food Safety and Sanitation Program. Confirms that all policies, procedures and systems are completed that maintain Snooze s highest recipe and presentation standards for food and beverage (i.e. purchasing, receiving, storage and preparation) Validate menu and recipe adherence during each visit resulting in Perfect Plates and Perfect Cups Maintains significant involvement in the introduction, training and execution of seasonal food and beverage menus Ensures that repairs and maintenance is managed and preventative maintenance calendar up to date in each restaurant Collaborates with GM and Director of Facilities to confirm that all equipment issues in the restaurant are being acted on and follow up is handled timely and properly Takes pride in all aspects of cleanliness and care for the facility and is a role model for all managers and staff Confirms that Snoozers are being cared for and that they exhibit a high level of passion for Snooze, Guests and each other in each restaurant Verifies that the environment of each restaurant is welcoming, inclusive, celebratory and professional at all times. Engages in ongoing development of managers while holding them accountable for performance and maintenance of Snooze standards; includes use of effective performance management and coaching/ counseling to achieve desired results. Ensures presence of sustainability practices and education is alive and well in the restaurants by supporting the Green Captain program and monitoring the restaurants effectiveness is executing our sustainability practices. Coaches and leads managers in waste area cleanliness and being a great neighbor. Supports and coordinates with Community Manager and Community Commander regarding restaurant events, caterings and commitments. Ensures that communication regarding restaurant events flows to all managers and team members in the region Provides continuous financial oversight and direction for all P&L line items with specific emphasis on cost of sales, hourly labor costs and controllable operating expenses Monthly review that plan goals are achieved and identify and implement action steps to address plan variances Ensure all inventory levels of food/beverage/smallwares are maintained at quantities appropriate for sales volume Ensures restaurant sales growth year over year in accordance with operating plan Other tasks, duties, and responsibilities as assigned to meet Snooze s business and operational needs The Bennie-fits This role comes with some sweet perks! See below: Competitive Annual Snooze Incentive Bonus Program Competitive Health, Dental, Vision, Pet and Accident Insurance Plans with employer contribution Employer Paid Short Term Disability and Life insurance benefits 401k/Roth 401k Plans Snooze Work Hard, Play Hard Days (Unlimited Time off Program) Five (5) paid sick days within a calendar year Paid Holidays (Mothership Holiday Schedule), Birthday and Snooze Anniversary Date Monthly auto stipend for all travel needs within home region (taxable Snooze Cell Phone and Internet Reimbursements 100% paid meal benefit while working and on off-days Other benefits including field trips, community engagement, and personal and professional growth Is this role the right fit for you? If this is the right role for you, you must possess the following skillsets: An entrepreneurial spirit with ability to work within the direction of a supervisor Strong functional kitchen and restaurant operations expertise Excellent written and oral communication skills Excellent presentation skills; development of presentation content and delivery in front of a mixed audiences Possess basic math skills and have the ability to read, process and communicate regarding financial statements Excellent conflict management, problem solving, and relationship building skills. Excellent organizational and time management skills. Demonstrated ability to manage a project to provide deliverables within specified timeframe Ability to multi-task and prioritize to manage a heavy workload Basic computer skills with a proficiency in Word, Excel and PowerPoint Aptitude to quickly master new business environment Ability to have fun, dance and laugh under/during stressful situations. (yes, seriously) Let s talk prerequisites! (Education, credentials, and experience) Must be 21 years of age and authorized to work in the United States 3+ years of experience of multi-unit restaurant operating leadership (National or Regional Brand) 5+ years of experience in full-service or casual dining in a leadership position Let s get physical! (additional requirements) Must have the stamina to work 45-55 hours per week . click apply for full job details