Balram Maharjan

Restaurant manager
San Francisco, CA, USA
Feb 10, 2018

Full time F & B Managers

Personal Summary

Well experience in restaurant management for the past 5 years. Currently working at Le Menkalinan, Francisco city. I am very much appreciated by the owner of restaurant for my hard work, determination and my skill.

Work Experience

Restaurant Manager

Jun 2012 - Feb 2018 Le Menkalinan

Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations

Education

Bachelor in Hospitality Management

Feb 2005 - Jun 2008 Swiss School of Tourism and Hospitality

First Name

Balram

Last Name