Balram Maharjan

  • Restaurant manager
  • Francisco Street, San Francisco, CA, USA
  • Feb 10, 2018
Full time F & B Managers

Personal Summary

Well experience in restaurant management for the past 5 years. Currently working at Le Menkalinan, Francisco city. I am very much appreciated by the owner of restaurant for my hard work, determination and my skill.

Work Experience

Restaurant Manager
Jun 2012 - Feb 2018 Le Menkalinan

  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations

Education

Bachelor in Hospitality Management
Feb 2005 - Jun 2008 Swiss School of Tourism and Hospitality

First Name

Balram

Last Name

Maharjan