Tajah Laing
- Front Office Manager
- Miami, FL, USA
- Feb 13, 2018
Personal Summary
I have had extensive experience with the tourism industry, well over 10 years. I spent my teenage years on the board of director’s for the Coconut Groove Goombay Festival from 2004 until 2006. I participated in internship program at Walt Disney which has instilled in the them of smiling I was still in college in 2007. Since then I have been advanced through progressively into more responsible positions in the industry. I was previously an Assistant Supervisor and Lead Trainer for with Carnival Cruise lines. I have developed exceptionally and am eager to not only use my abilities but to listen and learn. I feel that I would be an asset here. I am currently a front office supervisor at the Hilton Garden Inn and Homewood suites. I am full of brilliant ideas along with determination. I appreciate your consideration and look forward to discussing this opportunity for growth with you at your convenience. Please let me know if there is any other information I can provide that will support my desire.
Work Experience
- Supervise operation of the front office and guest check in
- Responsible for the operation Hilton rewards program.
- Verify counting, sorting, and depositing of cash.
- Over sees guest assistance online and resolves booking errors for sales.
- Assists with ordering and front office challenges.
- Perform all duties of manager in activities absence or when necessary to ensure routine performance and operation of all of company.
- Supervise operation of equipment and guest check in
- Responsible for the operation and supervision of an assigned check in of the ship
- Verify counting, sorting, and depositing of cash.
- Assists with daily changes to schedules and port operational needs.
- Perform all duties of manager in absence or when necessary to ensure routine performance and operation of all activities of company.
- Provide friendly and professional service to clients.
- Provide telephone and assistance to clients
- Controlled switch board
- Performed routine clerical and organizational tasks.
Organized files, drafted messages, scheduled appointments, and supported other staff
