Motivated, self-assertive and versatile hospitality professional with over fifteen years of experience in a variety of fast-paced, large volume and high-end venues, as well as all aspects of service and management. Exceptional leadership skills and ability to cultivate relationships, which, in turn, increase repeat business.
Customer services/public relations skills
Staff development and scheduling
Recording, controlling and maintaining inventory
Floor supervision (monitoring table maintenance, guest communication, etc.)
Proficient in handling cash, debit and credit transactions
Bar, floor and weekend brunch management
Payments/settlements with musical artists
High volume full and service bar
Recording, controlling and maintaining inventory
Maintaining bar upkeep
Brunch, lunch, dinner shifts. Private parties, wedding parties, receptions.
High volume bar (two club lounges, sports bar, private parties, etc.) (Nets Basketball Team, Devils Hockey, concerts, etc.). Suite service/Catering.
Opening staff. Seasonal outdoor bar located in Bryant Park (Full/Service).
Opening staff, training bar staff, money handling, created specialty drink. Promotions (happy hours, theme parties, etc.). Record and maintain liquor inventory
Teaching mixology courses. Enrolling new students. Set up/cleaning. Filing Paperwork. Giving school tours. Certified with NY Board of Education.