Corey Roberts
- Sales Manager
- Arlington County, Arlington, VA, USA
- Jul 03, 2018
Personal Summary
I am a hard working and organized individual seeking to enhance my knowledge in the Hospitality Industry. I have been working in the industry for six years and have experience in multiple segments including: limited and full service hotels, private clubs, and catering halls. I have held positions ranging from Assistant Banquet Manager to a Catering Sales Manger. I attended James Madison University for four years while I earned a degree in Hospitality Management with a concentration in Hotels. I enjoy the fast paced and eccentric atmosphere of the Hospitality Industry and its ever changing ways.
Work Experience
● Performed duties as a Catering Sales Manager in a full service 358 room hotel.
● Met with clients to book catering events ranging from 10 to 1,200 people.
● Conducted outside cold calls and presentations to potential clients.
● Detailed all events and meetings in Event Management System (EMS)
● Proficient in Cvent, Envision, and Knowland
● Trained as Front Desk Agent in new extended stay hotel.
● Communicated with Sales on group room blocks/resumes and attained BT client leads.
● Knowledgeable of rewards program, rate codes, group pick up & guest service policies.
● Supervised The Market inventory, pricing and ordering.
● Experienced with MARSHA/FOSSE, daily reports, contingency reports, guest log.
● Created new guest policies and trained staff on Marriott requirements.
- Trained by Director of Sales in hotel sales: prospect/outside cold calls, qualifying accounts, generating new business, attended networking events, and reviewed forecasts, revenue, & market segmentation, BEO’s.
- Worked with all market segments: SMERFE, BT, ASSN..
- Used Opera system – trained/worked at Front Desk
- Worked with Wedding/Sports group room blocks and LNR’s/NLRA
