Job Description Job Description With a rich 130-year history, Doppelmayr is the leading manufacturer of Ropeway Transportation systems (ski lifts) across the globe. Doppelmayr products are known for top safety and quality, with innovative new designs and technology to keep up with the changing world. We continue to set standards in ropeway mobility both in summer and winter tourism areas as well as in urban passenger transport and material handling. The Sales Manager will play a pivotal role in driving sales growth by leveraging technical expertise to serve our existing ski industry client base in the Midwest and Eastern USA and to grow our market share in these regions. The ideal candidate will possess a unique blend of technical knowledge, sales acumen, and leadership skills to effectively communicate the value proposition of our products/services to prospective clients. Reporting to the Director of Sales, the Sales Manager will be responsible for the following: Customer Engagement and Support: Serve as a trusted advisor to clients, offering technical insights and solutions to address their specific needs and challenges. Ensure prompt and effective resolution of technical inquiries, issues, and escalations, collaborating with internal teams as needed. Conduct regular customer visits, presentations, and follow-ups to maintain strong relationships and drive customer satisfaction. Sales Strategy and Execution: Collaborate with the sales and engineering teams to develop strategic sales plans and initiatives to achieve revenue targets. Identify and pursue new business opportunities. Lead sales presentations, demonstrations, and technical discussions with clients to showcase the benefits and capabilities of our products and solutions. Build and maintain strong relationships with key decision-makers, influencers, and stakeholders. Team Leadership and Development: Provide leadership, guidance, and support to the technical teams throughout the execution of our projects. Foster a collaborative and high-performance culture within the sales team, encouraging knowledge sharing and continuous improvement. Lead by example through proactive engagement in sales activities and achievement of personal and team targets. Technical Expertise: Develop a deep understanding of our products/services, including their technical specifications, features, and applications. Stay updated on industry trends, technological advancements, and competitive landscape to effectively position our offerings in the market. Provide technical guidance and support to our prospective clients throughout the sales cycle. Qualifications: Bachelor's degree in a relevant technical field (e.g., Engineering, Computer Science) or business is preferred; advanced degree or MBA is a plus. Ski industry experience is required; established network of ski resort contacts is a strong plus. Proven track record of success in technical sales or a related field, with at least five years of experience. Strong technical aptitude and understanding of complex technical concepts. Excellent communication and presentation skills, with the ability to articulate technical information to both technical and non-technical audiences. Demonstrated leadership abilities with experience executing challenging technical projects. Strategic thinker with a results-oriented mindset and a passion for driving business growth. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Willingness to travel frequently to customer sites, industry events, internal meetings. Doppelmayr USA, Inc. offers a competitive benefit package, including Medical, Dental and Vision Insurance, 401(k) and Health Savings Accounts with company matching contributions, Life, Accident and Long Term Disability Insurance. Paid Holidays, Paid Time off, Paid Parental Leave and a Personal ExpertVoice account are also provided to those who qualify. Compensation details: 00 Yearly Salary PIdd080ff5efe2-9067
May 07, 2024
Full time
Job Description Job Description With a rich 130-year history, Doppelmayr is the leading manufacturer of Ropeway Transportation systems (ski lifts) across the globe. Doppelmayr products are known for top safety and quality, with innovative new designs and technology to keep up with the changing world. We continue to set standards in ropeway mobility both in summer and winter tourism areas as well as in urban passenger transport and material handling. The Sales Manager will play a pivotal role in driving sales growth by leveraging technical expertise to serve our existing ski industry client base in the Midwest and Eastern USA and to grow our market share in these regions. The ideal candidate will possess a unique blend of technical knowledge, sales acumen, and leadership skills to effectively communicate the value proposition of our products/services to prospective clients. Reporting to the Director of Sales, the Sales Manager will be responsible for the following: Customer Engagement and Support: Serve as a trusted advisor to clients, offering technical insights and solutions to address their specific needs and challenges. Ensure prompt and effective resolution of technical inquiries, issues, and escalations, collaborating with internal teams as needed. Conduct regular customer visits, presentations, and follow-ups to maintain strong relationships and drive customer satisfaction. Sales Strategy and Execution: Collaborate with the sales and engineering teams to develop strategic sales plans and initiatives to achieve revenue targets. Identify and pursue new business opportunities. Lead sales presentations, demonstrations, and technical discussions with clients to showcase the benefits and capabilities of our products and solutions. Build and maintain strong relationships with key decision-makers, influencers, and stakeholders. Team Leadership and Development: Provide leadership, guidance, and support to the technical teams throughout the execution of our projects. Foster a collaborative and high-performance culture within the sales team, encouraging knowledge sharing and continuous improvement. Lead by example through proactive engagement in sales activities and achievement of personal and team targets. Technical Expertise: Develop a deep understanding of our products/services, including their technical specifications, features, and applications. Stay updated on industry trends, technological advancements, and competitive landscape to effectively position our offerings in the market. Provide technical guidance and support to our prospective clients throughout the sales cycle. Qualifications: Bachelor's degree in a relevant technical field (e.g., Engineering, Computer Science) or business is preferred; advanced degree or MBA is a plus. Ski industry experience is required; established network of ski resort contacts is a strong plus. Proven track record of success in technical sales or a related field, with at least five years of experience. Strong technical aptitude and understanding of complex technical concepts. Excellent communication and presentation skills, with the ability to articulate technical information to both technical and non-technical audiences. Demonstrated leadership abilities with experience executing challenging technical projects. Strategic thinker with a results-oriented mindset and a passion for driving business growth. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Willingness to travel frequently to customer sites, industry events, internal meetings. Doppelmayr USA, Inc. offers a competitive benefit package, including Medical, Dental and Vision Insurance, 401(k) and Health Savings Accounts with company matching contributions, Life, Accident and Long Term Disability Insurance. Paid Holidays, Paid Time off, Paid Parental Leave and a Personal ExpertVoice account are also provided to those who qualify. Compensation details: 00 Yearly Salary PIdd080ff5efe2-9067
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. The Event Manager is an organized multitasker who knows how to bring strategy to life in an event setting. This person is a highly resourceful master at seeking and gathering information, negotiating contracts, managing budgets. The Events manager is a central part of the Industry & Event Marketing team who understands the strategic goals of the broader marketing department and incorporates this into the planning and execution of all internal and industry events. The Event Manager reports to and works closely with the Head of Global Events to implement the strategic event plans and acts as a guiding resource for the Event Coordinators to fulfill their responsibilities. This is a fully onsite role in New York, New York. Responsibilities: Generate event marketing and content plans and ideas that align to marketing objectives Ability to strategically plan, organize and execute events + Sponsorship partnerships Ability to strategize, implement and execute events from end to end Maintain solid understanding of Quad brands, products and services, markets, and target audiences Manage scope of multiple, complex projects/events/sponsorships simultaneously Lead planning and progress meetings and be responsible for the progression of planning process Use established event budgets to resource and negotiate vendor contracts Develop and manage event budgets and vendor contracts Create and own event worksheets for all industry and Quad-hosted events Keep others up to date with any revisions/ changes to scope, resources or event objectives Guide Event Coordinator(s) throughout the entire idea-through-execution process Act as liaison between contracted vendors and Quad event's team during planning and event process Monitor content and creative execution process and assure deadlines are met Direct and review project timelines and task lists, event timelines, itineraries, and contact lists Direct and review attendee lists and execute on methods to increase participation Supervise and manage all event set-up, tear down and follow-up processes for resourced and owned components Manage event details according to timeline during event Act as Quad representative to vendors, participants, and stakeholders during the event Resolve any onsite issues as needed Lead follow-up meetings and manage post-event close-out processes Gather and organize information to gauge performance against goals Manage and oversee executions in the NY Event space Approximately 30% travel is required Qualifications: 7+ years of relevant works experience with demonstrated skill in executing high-level industry events Experience developing and executing on event marketing plans Experience managing event production Experience managing event sponsorships on behalf of Quad Ability to manage and prioritize multiple projects and work assignments simultaneously without compromising schedules and/or budgets Outstanding vendor management and contract negotiation skills Strong communication and interpersonal skills including written and verbal Excellent problem-solving and decision-making skills with the ability to make impromptu decisions Outstanding time-management and organizational skills Ability to work independently and with a wide range of people Able to think strategically and communicate effectively with colleagues, stakeholders, clients and vendors Skilled in project management Understanding of KPI's and marketing techniques for event management Proficient in Microsoft Office and project management tools Ability to lift up to 15 lbs. Available to work outside of regular office hours during scheduled events and to travel when necessary We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
May 06, 2024
Full time
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. The Event Manager is an organized multitasker who knows how to bring strategy to life in an event setting. This person is a highly resourceful master at seeking and gathering information, negotiating contracts, managing budgets. The Events manager is a central part of the Industry & Event Marketing team who understands the strategic goals of the broader marketing department and incorporates this into the planning and execution of all internal and industry events. The Event Manager reports to and works closely with the Head of Global Events to implement the strategic event plans and acts as a guiding resource for the Event Coordinators to fulfill their responsibilities. This is a fully onsite role in New York, New York. Responsibilities: Generate event marketing and content plans and ideas that align to marketing objectives Ability to strategically plan, organize and execute events + Sponsorship partnerships Ability to strategize, implement and execute events from end to end Maintain solid understanding of Quad brands, products and services, markets, and target audiences Manage scope of multiple, complex projects/events/sponsorships simultaneously Lead planning and progress meetings and be responsible for the progression of planning process Use established event budgets to resource and negotiate vendor contracts Develop and manage event budgets and vendor contracts Create and own event worksheets for all industry and Quad-hosted events Keep others up to date with any revisions/ changes to scope, resources or event objectives Guide Event Coordinator(s) throughout the entire idea-through-execution process Act as liaison between contracted vendors and Quad event's team during planning and event process Monitor content and creative execution process and assure deadlines are met Direct and review project timelines and task lists, event timelines, itineraries, and contact lists Direct and review attendee lists and execute on methods to increase participation Supervise and manage all event set-up, tear down and follow-up processes for resourced and owned components Manage event details according to timeline during event Act as Quad representative to vendors, participants, and stakeholders during the event Resolve any onsite issues as needed Lead follow-up meetings and manage post-event close-out processes Gather and organize information to gauge performance against goals Manage and oversee executions in the NY Event space Approximately 30% travel is required Qualifications: 7+ years of relevant works experience with demonstrated skill in executing high-level industry events Experience developing and executing on event marketing plans Experience managing event production Experience managing event sponsorships on behalf of Quad Ability to manage and prioritize multiple projects and work assignments simultaneously without compromising schedules and/or budgets Outstanding vendor management and contract negotiation skills Strong communication and interpersonal skills including written and verbal Excellent problem-solving and decision-making skills with the ability to make impromptu decisions Outstanding time-management and organizational skills Ability to work independently and with a wide range of people Able to think strategically and communicate effectively with colleagues, stakeholders, clients and vendors Skilled in project management Understanding of KPI's and marketing techniques for event management Proficient in Microsoft Office and project management tools Ability to lift up to 15 lbs. Available to work outside of regular office hours during scheduled events and to travel when necessary We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. The Event Manager is an organized multitasker who knows how to bring strategy to life in an event setting. This person is a highly resourceful master at seeking and gathering information, negotiating contracts, managing budgets. The Events manager is a central part of the Industry & Event Marketing team who understands the strategic goals of the broader marketing department and incorporates this into the planning and execution of all internal and industry events. The Event Manager reports to and works closely with the Head of Global Events to implement the strategic event plans and acts as a guiding resource for the Event Coordinators to fulfill their responsibilities. This is a fully onsite role in New York, New York. Responsibilities: Generate event marketing and content plans and ideas that align to marketing objectives Ability to strategically plan, organize and execute events + Sponsorship partnerships Ability to strategize, implement and execute events from end to end Maintain solid understanding of Quad brands, products and services, markets, and target audiences Manage scope of multiple, complex projects/events/sponsorships simultaneously Lead planning and progress meetings and be responsible for the progression of planning process Use established event budgets to resource and negotiate vendor contracts Develop and manage event budgets and vendor contracts Create and own event worksheets for all industry and Quad-hosted events Keep others up to date with any revisions/ changes to scope, resources or event objectives Guide Event Coordinator(s) throughout the entire idea-through-execution process Act as liaison between contracted vendors and Quad event's team during planning and event process Monitor content and creative execution process and assure deadlines are met Direct and review project timelines and task lists, event timelines, itineraries, and contact lists Direct and review attendee lists and execute on methods to increase participation Supervise and manage all event set-up, tear down and follow-up processes for resourced and owned components Manage event details according to timeline during event Act as Quad representative to vendors, participants, and stakeholders during the event Resolve any onsite issues as needed Lead follow-up meetings and manage post-event close-out processes Gather and organize information to gauge performance against goals Manage and oversee executions in the NY Event space Approximately 30% travel is required Qualifications: 7+ years of relevant works experience with demonstrated skill in executing high-level industry events Experience developing and executing on event marketing plans Experience managing event production Experience managing event sponsorships on behalf of Quad Ability to manage and prioritize multiple projects and work assignments simultaneously without compromising schedules and/or budgets Outstanding vendor management and contract negotiation skills Strong communication and interpersonal skills including written and verbal Excellent problem-solving and decision-making skills with the ability to make impromptu decisions Outstanding time-management and organizational skills Ability to work independently and with a wide range of people Able to think strategically and communicate effectively with colleagues, stakeholders, clients and vendors Skilled in project management Understanding of KPI's and marketing techniques for event management Proficient in Microsoft Office and project management tools Ability to lift up to 15 lbs. Available to work outside of regular office hours during scheduled events and to travel when necessary We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
May 06, 2024
Full time
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. The Event Manager is an organized multitasker who knows how to bring strategy to life in an event setting. This person is a highly resourceful master at seeking and gathering information, negotiating contracts, managing budgets. The Events manager is a central part of the Industry & Event Marketing team who understands the strategic goals of the broader marketing department and incorporates this into the planning and execution of all internal and industry events. The Event Manager reports to and works closely with the Head of Global Events to implement the strategic event plans and acts as a guiding resource for the Event Coordinators to fulfill their responsibilities. This is a fully onsite role in New York, New York. Responsibilities: Generate event marketing and content plans and ideas that align to marketing objectives Ability to strategically plan, organize and execute events + Sponsorship partnerships Ability to strategize, implement and execute events from end to end Maintain solid understanding of Quad brands, products and services, markets, and target audiences Manage scope of multiple, complex projects/events/sponsorships simultaneously Lead planning and progress meetings and be responsible for the progression of planning process Use established event budgets to resource and negotiate vendor contracts Develop and manage event budgets and vendor contracts Create and own event worksheets for all industry and Quad-hosted events Keep others up to date with any revisions/ changes to scope, resources or event objectives Guide Event Coordinator(s) throughout the entire idea-through-execution process Act as liaison between contracted vendors and Quad event's team during planning and event process Monitor content and creative execution process and assure deadlines are met Direct and review project timelines and task lists, event timelines, itineraries, and contact lists Direct and review attendee lists and execute on methods to increase participation Supervise and manage all event set-up, tear down and follow-up processes for resourced and owned components Manage event details according to timeline during event Act as Quad representative to vendors, participants, and stakeholders during the event Resolve any onsite issues as needed Lead follow-up meetings and manage post-event close-out processes Gather and organize information to gauge performance against goals Manage and oversee executions in the NY Event space Approximately 30% travel is required Qualifications: 7+ years of relevant works experience with demonstrated skill in executing high-level industry events Experience developing and executing on event marketing plans Experience managing event production Experience managing event sponsorships on behalf of Quad Ability to manage and prioritize multiple projects and work assignments simultaneously without compromising schedules and/or budgets Outstanding vendor management and contract negotiation skills Strong communication and interpersonal skills including written and verbal Excellent problem-solving and decision-making skills with the ability to make impromptu decisions Outstanding time-management and organizational skills Ability to work independently and with a wide range of people Able to think strategically and communicate effectively with colleagues, stakeholders, clients and vendors Skilled in project management Understanding of KPI's and marketing techniques for event management Proficient in Microsoft Office and project management tools Ability to lift up to 15 lbs. Available to work outside of regular office hours during scheduled events and to travel when necessary We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. The Event Manager is an organized multitasker who knows how to bring strategy to life in an event setting. This person is a highly resourceful master at seeking and gathering information, negotiating contracts, managing budgets. The Events manager is a central part of the Industry & Event Marketing team who understands the strategic goals of the broader marketing department and incorporates this into the planning and execution of all internal and industry events. The Event Manager reports to and works closely with the Head of Global Events to implement the strategic event plans and acts as a guiding resource for the Event Coordinators to fulfill their responsibilities. This is a fully onsite role in New York, New York. Responsibilities: Generate event marketing and content plans and ideas that align to marketing objectives Ability to strategically plan, organize and execute events + Sponsorship partnerships Ability to strategize, implement and execute events from end to end Maintain solid understanding of Quad brands, products and services, markets, and target audiences Manage scope of multiple, complex projects/events/sponsorships simultaneously Lead planning and progress meetings and be responsible for the progression of planning process Use established event budgets to resource and negotiate vendor contracts Develop and manage event budgets and vendor contracts Create and own event worksheets for all industry and Quad-hosted events Keep others up to date with any revisions/ changes to scope, resources or event objectives Guide Event Coordinator(s) throughout the entire idea-through-execution process Act as liaison between contracted vendors and Quad event's team during planning and event process Monitor content and creative execution process and assure deadlines are met Direct and review project timelines and task lists, event timelines, itineraries, and contact lists Direct and review attendee lists and execute on methods to increase participation Supervise and manage all event set-up, tear down and follow-up processes for resourced and owned components Manage event details according to timeline during event Act as Quad representative to vendors, participants, and stakeholders during the event Resolve any onsite issues as needed Lead follow-up meetings and manage post-event close-out processes Gather and organize information to gauge performance against goals Manage and oversee executions in the NY Event space Approximately 30% travel is required Qualifications: 7+ years of relevant works experience with demonstrated skill in executing high-level industry events Experience developing and executing on event marketing plans Experience managing event production Experience managing event sponsorships on behalf of Quad Ability to manage and prioritize multiple projects and work assignments simultaneously without compromising schedules and/or budgets Outstanding vendor management and contract negotiation skills Strong communication and interpersonal skills including written and verbal Excellent problem-solving and decision-making skills with the ability to make impromptu decisions Outstanding time-management and organizational skills Ability to work independently and with a wide range of people Able to think strategically and communicate effectively with colleagues, stakeholders, clients and vendors Skilled in project management Understanding of KPI's and marketing techniques for event management Proficient in Microsoft Office and project management tools Ability to lift up to 15 lbs. Available to work outside of regular office hours during scheduled events and to travel when necessary We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
May 06, 2024
Full time
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. The Event Manager is an organized multitasker who knows how to bring strategy to life in an event setting. This person is a highly resourceful master at seeking and gathering information, negotiating contracts, managing budgets. The Events manager is a central part of the Industry & Event Marketing team who understands the strategic goals of the broader marketing department and incorporates this into the planning and execution of all internal and industry events. The Event Manager reports to and works closely with the Head of Global Events to implement the strategic event plans and acts as a guiding resource for the Event Coordinators to fulfill their responsibilities. This is a fully onsite role in New York, New York. Responsibilities: Generate event marketing and content plans and ideas that align to marketing objectives Ability to strategically plan, organize and execute events + Sponsorship partnerships Ability to strategize, implement and execute events from end to end Maintain solid understanding of Quad brands, products and services, markets, and target audiences Manage scope of multiple, complex projects/events/sponsorships simultaneously Lead planning and progress meetings and be responsible for the progression of planning process Use established event budgets to resource and negotiate vendor contracts Develop and manage event budgets and vendor contracts Create and own event worksheets for all industry and Quad-hosted events Keep others up to date with any revisions/ changes to scope, resources or event objectives Guide Event Coordinator(s) throughout the entire idea-through-execution process Act as liaison between contracted vendors and Quad event's team during planning and event process Monitor content and creative execution process and assure deadlines are met Direct and review project timelines and task lists, event timelines, itineraries, and contact lists Direct and review attendee lists and execute on methods to increase participation Supervise and manage all event set-up, tear down and follow-up processes for resourced and owned components Manage event details according to timeline during event Act as Quad representative to vendors, participants, and stakeholders during the event Resolve any onsite issues as needed Lead follow-up meetings and manage post-event close-out processes Gather and organize information to gauge performance against goals Manage and oversee executions in the NY Event space Approximately 30% travel is required Qualifications: 7+ years of relevant works experience with demonstrated skill in executing high-level industry events Experience developing and executing on event marketing plans Experience managing event production Experience managing event sponsorships on behalf of Quad Ability to manage and prioritize multiple projects and work assignments simultaneously without compromising schedules and/or budgets Outstanding vendor management and contract negotiation skills Strong communication and interpersonal skills including written and verbal Excellent problem-solving and decision-making skills with the ability to make impromptu decisions Outstanding time-management and organizational skills Ability to work independently and with a wide range of people Able to think strategically and communicate effectively with colleagues, stakeholders, clients and vendors Skilled in project management Understanding of KPI's and marketing techniques for event management Proficient in Microsoft Office and project management tools Ability to lift up to 15 lbs. Available to work outside of regular office hours during scheduled events and to travel when necessary We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. The Event Manager is an organized multitasker who knows how to bring strategy to life in an event setting. This person is a highly resourceful master at seeking and gathering information, negotiating contracts, managing budgets. The Events manager is a central part of the Industry & Event Marketing team who understands the strategic goals of the broader marketing department and incorporates this into the planning and execution of all internal and industry events. The Event Manager reports to and works closely with the Head of Global Events to implement the strategic event plans and acts as a guiding resource for the Event Coordinators to fulfill their responsibilities. This is a fully onsite role in New York, New York. Responsibilities: Generate event marketing and content plans and ideas that align to marketing objectives Ability to strategically plan, organize and execute events + Sponsorship partnerships Ability to strategize, implement and execute events from end to end Maintain solid understanding of Quad brands, products and services, markets, and target audiences Manage scope of multiple, complex projects/events/sponsorships simultaneously Lead planning and progress meetings and be responsible for the progression of planning process Use established event budgets to resource and negotiate vendor contracts Develop and manage event budgets and vendor contracts Create and own event worksheets for all industry and Quad-hosted events Keep others up to date with any revisions/ changes to scope, resources or event objectives Guide Event Coordinator(s) throughout the entire idea-through-execution process Act as liaison between contracted vendors and Quad event's team during planning and event process Monitor content and creative execution process and assure deadlines are met Direct and review project timelines and task lists, event timelines, itineraries, and contact lists Direct and review attendee lists and execute on methods to increase participation Supervise and manage all event set-up, tear down and follow-up processes for resourced and owned components Manage event details according to timeline during event Act as Quad representative to vendors, participants, and stakeholders during the event Resolve any onsite issues as needed Lead follow-up meetings and manage post-event close-out processes Gather and organize information to gauge performance against goals Manage and oversee executions in the NY Event space Approximately 30% travel is required Qualifications: 7+ years of relevant works experience with demonstrated skill in executing high-level industry events Experience developing and executing on event marketing plans Experience managing event production Experience managing event sponsorships on behalf of Quad Ability to manage and prioritize multiple projects and work assignments simultaneously without compromising schedules and/or budgets Outstanding vendor management and contract negotiation skills Strong communication and interpersonal skills including written and verbal Excellent problem-solving and decision-making skills with the ability to make impromptu decisions Outstanding time-management and organizational skills Ability to work independently and with a wide range of people Able to think strategically and communicate effectively with colleagues, stakeholders, clients and vendors Skilled in project management Understanding of KPI's and marketing techniques for event management Proficient in Microsoft Office and project management tools Ability to lift up to 15 lbs. Available to work outside of regular office hours during scheduled events and to travel when necessary We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
May 06, 2024
Full time
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. The Event Manager is an organized multitasker who knows how to bring strategy to life in an event setting. This person is a highly resourceful master at seeking and gathering information, negotiating contracts, managing budgets. The Events manager is a central part of the Industry & Event Marketing team who understands the strategic goals of the broader marketing department and incorporates this into the planning and execution of all internal and industry events. The Event Manager reports to and works closely with the Head of Global Events to implement the strategic event plans and acts as a guiding resource for the Event Coordinators to fulfill their responsibilities. This is a fully onsite role in New York, New York. Responsibilities: Generate event marketing and content plans and ideas that align to marketing objectives Ability to strategically plan, organize and execute events + Sponsorship partnerships Ability to strategize, implement and execute events from end to end Maintain solid understanding of Quad brands, products and services, markets, and target audiences Manage scope of multiple, complex projects/events/sponsorships simultaneously Lead planning and progress meetings and be responsible for the progression of planning process Use established event budgets to resource and negotiate vendor contracts Develop and manage event budgets and vendor contracts Create and own event worksheets for all industry and Quad-hosted events Keep others up to date with any revisions/ changes to scope, resources or event objectives Guide Event Coordinator(s) throughout the entire idea-through-execution process Act as liaison between contracted vendors and Quad event's team during planning and event process Monitor content and creative execution process and assure deadlines are met Direct and review project timelines and task lists, event timelines, itineraries, and contact lists Direct and review attendee lists and execute on methods to increase participation Supervise and manage all event set-up, tear down and follow-up processes for resourced and owned components Manage event details according to timeline during event Act as Quad representative to vendors, participants, and stakeholders during the event Resolve any onsite issues as needed Lead follow-up meetings and manage post-event close-out processes Gather and organize information to gauge performance against goals Manage and oversee executions in the NY Event space Approximately 30% travel is required Qualifications: 7+ years of relevant works experience with demonstrated skill in executing high-level industry events Experience developing and executing on event marketing plans Experience managing event production Experience managing event sponsorships on behalf of Quad Ability to manage and prioritize multiple projects and work assignments simultaneously without compromising schedules and/or budgets Outstanding vendor management and contract negotiation skills Strong communication and interpersonal skills including written and verbal Excellent problem-solving and decision-making skills with the ability to make impromptu decisions Outstanding time-management and organizational skills Ability to work independently and with a wide range of people Able to think strategically and communicate effectively with colleagues, stakeholders, clients and vendors Skilled in project management Understanding of KPI's and marketing techniques for event management Proficient in Microsoft Office and project management tools Ability to lift up to 15 lbs. Available to work outside of regular office hours during scheduled events and to travel when necessary We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. The Event Manager is an organized multitasker who knows how to bring strategy to life in an event setting. This person is a highly resourceful master at seeking and gathering information, negotiating contracts, managing budgets. The Events manager is a central part of the Industry & Event Marketing team who understands the strategic goals of the broader marketing department and incorporates this into the planning and execution of all internal and industry events. The Event Manager reports to and works closely with the Head of Global Events to implement the strategic event plans and acts as a guiding resource for the Event Coordinators to fulfill their responsibilities. This is a fully onsite role in New York, New York. Responsibilities: Generate event marketing and content plans and ideas that align to marketing objectives Ability to strategically plan, organize and execute events + Sponsorship partnerships Ability to strategize, implement and execute events from end to end Maintain solid understanding of Quad brands, products and services, markets, and target audiences Manage scope of multiple, complex projects/events/sponsorships simultaneously Lead planning and progress meetings and be responsible for the progression of planning process Use established event budgets to resource and negotiate vendor contracts Develop and manage event budgets and vendor contracts Create and own event worksheets for all industry and Quad-hosted events Keep others up to date with any revisions/ changes to scope, resources or event objectives Guide Event Coordinator(s) throughout the entire idea-through-execution process Act as liaison between contracted vendors and Quad event's team during planning and event process Monitor content and creative execution process and assure deadlines are met Direct and review project timelines and task lists, event timelines, itineraries, and contact lists Direct and review attendee lists and execute on methods to increase participation Supervise and manage all event set-up, tear down and follow-up processes for resourced and owned components Manage event details according to timeline during event Act as Quad representative to vendors, participants, and stakeholders during the event Resolve any onsite issues as needed Lead follow-up meetings and manage post-event close-out processes Gather and organize information to gauge performance against goals Manage and oversee executions in the NY Event space Approximately 30% travel is required Qualifications: 7+ years of relevant works experience with demonstrated skill in executing high-level industry events Experience developing and executing on event marketing plans Experience managing event production Experience managing event sponsorships on behalf of Quad Ability to manage and prioritize multiple projects and work assignments simultaneously without compromising schedules and/or budgets Outstanding vendor management and contract negotiation skills Strong communication and interpersonal skills including written and verbal Excellent problem-solving and decision-making skills with the ability to make impromptu decisions Outstanding time-management and organizational skills Ability to work independently and with a wide range of people Able to think strategically and communicate effectively with colleagues, stakeholders, clients and vendors Skilled in project management Understanding of KPI's and marketing techniques for event management Proficient in Microsoft Office and project management tools Ability to lift up to 15 lbs. Available to work outside of regular office hours during scheduled events and to travel when necessary We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
May 05, 2024
Full time
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. The Event Manager is an organized multitasker who knows how to bring strategy to life in an event setting. This person is a highly resourceful master at seeking and gathering information, negotiating contracts, managing budgets. The Events manager is a central part of the Industry & Event Marketing team who understands the strategic goals of the broader marketing department and incorporates this into the planning and execution of all internal and industry events. The Event Manager reports to and works closely with the Head of Global Events to implement the strategic event plans and acts as a guiding resource for the Event Coordinators to fulfill their responsibilities. This is a fully onsite role in New York, New York. Responsibilities: Generate event marketing and content plans and ideas that align to marketing objectives Ability to strategically plan, organize and execute events + Sponsorship partnerships Ability to strategize, implement and execute events from end to end Maintain solid understanding of Quad brands, products and services, markets, and target audiences Manage scope of multiple, complex projects/events/sponsorships simultaneously Lead planning and progress meetings and be responsible for the progression of planning process Use established event budgets to resource and negotiate vendor contracts Develop and manage event budgets and vendor contracts Create and own event worksheets for all industry and Quad-hosted events Keep others up to date with any revisions/ changes to scope, resources or event objectives Guide Event Coordinator(s) throughout the entire idea-through-execution process Act as liaison between contracted vendors and Quad event's team during planning and event process Monitor content and creative execution process and assure deadlines are met Direct and review project timelines and task lists, event timelines, itineraries, and contact lists Direct and review attendee lists and execute on methods to increase participation Supervise and manage all event set-up, tear down and follow-up processes for resourced and owned components Manage event details according to timeline during event Act as Quad representative to vendors, participants, and stakeholders during the event Resolve any onsite issues as needed Lead follow-up meetings and manage post-event close-out processes Gather and organize information to gauge performance against goals Manage and oversee executions in the NY Event space Approximately 30% travel is required Qualifications: 7+ years of relevant works experience with demonstrated skill in executing high-level industry events Experience developing and executing on event marketing plans Experience managing event production Experience managing event sponsorships on behalf of Quad Ability to manage and prioritize multiple projects and work assignments simultaneously without compromising schedules and/or budgets Outstanding vendor management and contract negotiation skills Strong communication and interpersonal skills including written and verbal Excellent problem-solving and decision-making skills with the ability to make impromptu decisions Outstanding time-management and organizational skills Ability to work independently and with a wide range of people Able to think strategically and communicate effectively with colleagues, stakeholders, clients and vendors Skilled in project management Understanding of KPI's and marketing techniques for event management Proficient in Microsoft Office and project management tools Ability to lift up to 15 lbs. Available to work outside of regular office hours during scheduled events and to travel when necessary We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
Job Description Job Description With a rich 130-year history, Doppelmayr is the leading manufacturer of Ropeway Transportation systems (ski lifts) across the globe. Doppelmayr products are known for top safety and quality, with innovative new designs and technology to keep up with the changing world. We continue to set standards in ropeway mobility both in summer and winter tourism areas as well as in urban passenger transport and material handling. The Sales Manager will play a pivotal role in driving sales growth by leveraging technical expertise to serve our existing ski industry client base in the Midwest and Eastern USA and to grow our market share in these regions. The ideal candidate will possess a unique blend of technical knowledge, sales acumen, and leadership skills to effectively communicate the value proposition of our products/services to prospective clients. Reporting to the Director of Sales, the Sales Manager will be responsible for the following: Customer Engagement and Support: Serve as a trusted advisor to clients, offering technical insights and solutions to address their specific needs and challenges. Ensure prompt and effective resolution of technical inquiries, issues, and escalations, collaborating with internal teams as needed. Conduct regular customer visits, presentations, and follow-ups to maintain strong relationships and drive customer satisfaction. Sales Strategy and Execution: Collaborate with the sales and engineering teams to develop strategic sales plans and initiatives to achieve revenue targets. Identify and pursue new business opportunities. Lead sales presentations, demonstrations, and technical discussions with clients to showcase the benefits and capabilities of our products and solutions. Build and maintain strong relationships with key decision-makers, influencers, and stakeholders. Team Leadership and Development: Provide leadership, guidance, and support to the technical teams throughout the execution of our projects. Foster a collaborative and high-performance culture within the sales team, encouraging knowledge sharing and continuous improvement. Lead by example through proactive engagement in sales activities and achievement of personal and team targets. Technical Expertise: Develop a deep understanding of our products/services, including their technical specifications, features, and applications. Stay updated on industry trends, technological advancements, and competitive landscape to effectively position our offerings in the market. Provide technical guidance and support to our prospective clients throughout the sales cycle. Qualifications: Bachelor's degree in a relevant technical field (e.g., Engineering, Computer Science) or business is preferred; advanced degree or MBA is a plus. Ski industry experience is required; established network of ski resort contacts is a strong plus. Proven track record of success in technical sales or a related field, with at least five years of experience. Strong technical aptitude and understanding of complex technical concepts. Excellent communication and presentation skills, with the ability to articulate technical information to both technical and non-technical audiences. Demonstrated leadership abilities with experience executing challenging technical projects. Strategic thinker with a results-oriented mindset and a passion for driving business growth. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Willingness to travel frequently to customer sites, industry events, internal meetings. Doppelmayr USA, Inc. offers a competitive benefit package, including Medical, Dental and Vision Insurance, 401(k) and Health Savings Accounts with company matching contributions, Life, Accident and Long Term Disability Insurance. Paid Holidays, Paid Time off, Paid Parental Leave and a Personal ExpertVoice account are also provided to those who qualify. Compensation details: 00 Yearly Salary PI74cfd6b6d6ec-9064
May 05, 2024
Full time
Job Description Job Description With a rich 130-year history, Doppelmayr is the leading manufacturer of Ropeway Transportation systems (ski lifts) across the globe. Doppelmayr products are known for top safety and quality, with innovative new designs and technology to keep up with the changing world. We continue to set standards in ropeway mobility both in summer and winter tourism areas as well as in urban passenger transport and material handling. The Sales Manager will play a pivotal role in driving sales growth by leveraging technical expertise to serve our existing ski industry client base in the Midwest and Eastern USA and to grow our market share in these regions. The ideal candidate will possess a unique blend of technical knowledge, sales acumen, and leadership skills to effectively communicate the value proposition of our products/services to prospective clients. Reporting to the Director of Sales, the Sales Manager will be responsible for the following: Customer Engagement and Support: Serve as a trusted advisor to clients, offering technical insights and solutions to address their specific needs and challenges. Ensure prompt and effective resolution of technical inquiries, issues, and escalations, collaborating with internal teams as needed. Conduct regular customer visits, presentations, and follow-ups to maintain strong relationships and drive customer satisfaction. Sales Strategy and Execution: Collaborate with the sales and engineering teams to develop strategic sales plans and initiatives to achieve revenue targets. Identify and pursue new business opportunities. Lead sales presentations, demonstrations, and technical discussions with clients to showcase the benefits and capabilities of our products and solutions. Build and maintain strong relationships with key decision-makers, influencers, and stakeholders. Team Leadership and Development: Provide leadership, guidance, and support to the technical teams throughout the execution of our projects. Foster a collaborative and high-performance culture within the sales team, encouraging knowledge sharing and continuous improvement. Lead by example through proactive engagement in sales activities and achievement of personal and team targets. Technical Expertise: Develop a deep understanding of our products/services, including their technical specifications, features, and applications. Stay updated on industry trends, technological advancements, and competitive landscape to effectively position our offerings in the market. Provide technical guidance and support to our prospective clients throughout the sales cycle. Qualifications: Bachelor's degree in a relevant technical field (e.g., Engineering, Computer Science) or business is preferred; advanced degree or MBA is a plus. Ski industry experience is required; established network of ski resort contacts is a strong plus. Proven track record of success in technical sales or a related field, with at least five years of experience. Strong technical aptitude and understanding of complex technical concepts. Excellent communication and presentation skills, with the ability to articulate technical information to both technical and non-technical audiences. Demonstrated leadership abilities with experience executing challenging technical projects. Strategic thinker with a results-oriented mindset and a passion for driving business growth. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Willingness to travel frequently to customer sites, industry events, internal meetings. Doppelmayr USA, Inc. offers a competitive benefit package, including Medical, Dental and Vision Insurance, 401(k) and Health Savings Accounts with company matching contributions, Life, Accident and Long Term Disability Insurance. Paid Holidays, Paid Time off, Paid Parental Leave and a Personal ExpertVoice account are also provided to those who qualify. Compensation details: 00 Yearly Salary PI74cfd6b6d6ec-9064
Job Description Job Description Title: Meeting & Event Manager Position Purpose: Responsible for the logistical planning and execution of all Customer and Partner Services events, Partnership Education and Network events such as: the Annual Partnership Meeting, the Rose Awards Ceremony, Hometown Tourist Day, Celebrate Services Day, Attendance Builders, and Services sponsored. This position will also plan and execute ancillary events related to the Customer and Partners Services department. Benefits: Visit Detroit offers a selection of benefits designed with your health and financial wellbeing in mind. We review our benefit programs each year to ensure we consider the best combination of benefit coverage, network access and affordability for employees. In addition to health and welfare benefits, we have 11 paid company holidays per year, plus 1 floating holiday and opportunities to earn additional time off by referring new employees. Paid Time Off allotment for new hires (Sick, Personal and Vacation Combined), is 17 days per year. This is prorated based on full months projected to work in the calendar year. We also provide up to 4 percent 401(k) matching contributions after a minimum 6 month waiting period, 100% vesting upon entry. We also pay for parking in a covered parking structure just across the street. Preferred Qualifications: 7+ years of event planning experience. Hospitality industry experience and CMP designation. Minimum Qualifications: Bachelor's degree, preferably in Hospitality, business, or related field or equivalent experience 5 - 7 years of experience in event planning. Experience supervising the work of contracted service firms. Intermediate to advanced skills in computer software. Proficiency in MS Office programs, including Outlook, Excel, PowerPoint, and Canva. Valid, unrestricted Michigan driver s license. Major Job Dimensions: Work with the Vice President, Customer and Partner Service, Partner Services team, and Convention Services Manager to establish and execute all events associated with the C&P department. Determine and establish tactics, communicate to internal and external clients, and recommend the most effective tactics and plans to execute a successful event. Coordinate and evaluate the execution of designated events against stated goals, including establishing themes, managing the registration process, establishing timelines, contracting with vendors, supervising execution, and conducting follow-up with participants to track customer satisfaction and identify improvement areas. Work with clients to plan, organize, and execute promised hosted events in Detroit/Metro-Detroit region. Develop seamless working relationships with the Marketing, Communication, and Sales departments to execute successful events. Negotiate contracts for events with suppliers and vendors. Maintain the budgets/reports for all assigned events with the project owner. Track costs and stay within the established budgets process payments for events: In collaboration with finance team as needed. Plan pre-event meetings with participating staff to review events, roles, and responsibilities. Plan post-event meetings with participating staff to discuss successes and lessons learned. Conduct site visits to venues for planning purposes Effectively manage the volunteer workforce for events Work with the Marketing Department on design elements, event signage, and other graphics/materials to ensure critical marketing messages are consistent with the Visit Detroit brand. Integrate consistent brand identity messages in all events and programs. Work with event suppliers, as needed, in various markets and interact with clients when confirming travel and accommodation plans. Committed to partnering with Visit Detroit in embedding diversity, equity, and inclusion into company culture and operations, and actively contributing to creating a welcoming and inclusive environment for all employees and stakeholders. Additional Responsibilities: Solicit discounts and complimentary resources from partner companies to deliver the best quality events at the lowest possible cost. Suggest themes, copy, and graphic treatments for event marketing materials, including invitations, signs, gifts, etc. Establish positive relationships with partners and other vendors. Knowledge, Skills, Abilities and Other Characteristics Required: Knowledge of function space capabilities, capacities, and set-up procedures. Ability to establish planning and execution timelines, as well as itineraries, within a pre-determined schedule. Ability to develop creative themes and effectively communicate them to others. Ability to speak well before groups and direct group activity. Ability to work independently, as needed. Ability to travel occasionally. Willingness and ability to work early mornings, evenings, weekends and occasionally holidays as required. Ability to perform essential functions that typically involved reading text on a video display monitor and using a keyboard for extended periods. Excellent communication skills including the ability to clearly express thoughts, ideas, and concepts, verbally and in writing, in the English language. Skilled in organizing, prioritizing, and analyzing multiple assignments simultaneously. Ability to think and manage creatively in a fast-paced work environment. Ability to develop and maintain effective working relationships with supervisors, peers, colleagues, and external stakeholders. Maintains a positive and professional work attitude, appearance, and behavior even in the most demanding situation. Ability to work effectively in both remote and in-person work environment; proficient using video conferencing software and other remote work tools. Working Conditions and Physical Requirements: Office work involves extended periods of sitting or working at a desk and/or utilizing repetitive typing motions on a computer or laptop. Ability to perform extensive standing and/or walking for work-related assignments and events. Occasional travel requirements as related to business needs. Ability to lift push, and or carry up to 40lbs. occasionally The above is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements and does not imply a contract. PI9280fb9acf39-7730
May 04, 2024
Full time
Job Description Job Description Title: Meeting & Event Manager Position Purpose: Responsible for the logistical planning and execution of all Customer and Partner Services events, Partnership Education and Network events such as: the Annual Partnership Meeting, the Rose Awards Ceremony, Hometown Tourist Day, Celebrate Services Day, Attendance Builders, and Services sponsored. This position will also plan and execute ancillary events related to the Customer and Partners Services department. Benefits: Visit Detroit offers a selection of benefits designed with your health and financial wellbeing in mind. We review our benefit programs each year to ensure we consider the best combination of benefit coverage, network access and affordability for employees. In addition to health and welfare benefits, we have 11 paid company holidays per year, plus 1 floating holiday and opportunities to earn additional time off by referring new employees. Paid Time Off allotment for new hires (Sick, Personal and Vacation Combined), is 17 days per year. This is prorated based on full months projected to work in the calendar year. We also provide up to 4 percent 401(k) matching contributions after a minimum 6 month waiting period, 100% vesting upon entry. We also pay for parking in a covered parking structure just across the street. Preferred Qualifications: 7+ years of event planning experience. Hospitality industry experience and CMP designation. Minimum Qualifications: Bachelor's degree, preferably in Hospitality, business, or related field or equivalent experience 5 - 7 years of experience in event planning. Experience supervising the work of contracted service firms. Intermediate to advanced skills in computer software. Proficiency in MS Office programs, including Outlook, Excel, PowerPoint, and Canva. Valid, unrestricted Michigan driver s license. Major Job Dimensions: Work with the Vice President, Customer and Partner Service, Partner Services team, and Convention Services Manager to establish and execute all events associated with the C&P department. Determine and establish tactics, communicate to internal and external clients, and recommend the most effective tactics and plans to execute a successful event. Coordinate and evaluate the execution of designated events against stated goals, including establishing themes, managing the registration process, establishing timelines, contracting with vendors, supervising execution, and conducting follow-up with participants to track customer satisfaction and identify improvement areas. Work with clients to plan, organize, and execute promised hosted events in Detroit/Metro-Detroit region. Develop seamless working relationships with the Marketing, Communication, and Sales departments to execute successful events. Negotiate contracts for events with suppliers and vendors. Maintain the budgets/reports for all assigned events with the project owner. Track costs and stay within the established budgets process payments for events: In collaboration with finance team as needed. Plan pre-event meetings with participating staff to review events, roles, and responsibilities. Plan post-event meetings with participating staff to discuss successes and lessons learned. Conduct site visits to venues for planning purposes Effectively manage the volunteer workforce for events Work with the Marketing Department on design elements, event signage, and other graphics/materials to ensure critical marketing messages are consistent with the Visit Detroit brand. Integrate consistent brand identity messages in all events and programs. Work with event suppliers, as needed, in various markets and interact with clients when confirming travel and accommodation plans. Committed to partnering with Visit Detroit in embedding diversity, equity, and inclusion into company culture and operations, and actively contributing to creating a welcoming and inclusive environment for all employees and stakeholders. Additional Responsibilities: Solicit discounts and complimentary resources from partner companies to deliver the best quality events at the lowest possible cost. Suggest themes, copy, and graphic treatments for event marketing materials, including invitations, signs, gifts, etc. Establish positive relationships with partners and other vendors. Knowledge, Skills, Abilities and Other Characteristics Required: Knowledge of function space capabilities, capacities, and set-up procedures. Ability to establish planning and execution timelines, as well as itineraries, within a pre-determined schedule. Ability to develop creative themes and effectively communicate them to others. Ability to speak well before groups and direct group activity. Ability to work independently, as needed. Ability to travel occasionally. Willingness and ability to work early mornings, evenings, weekends and occasionally holidays as required. Ability to perform essential functions that typically involved reading text on a video display monitor and using a keyboard for extended periods. Excellent communication skills including the ability to clearly express thoughts, ideas, and concepts, verbally and in writing, in the English language. Skilled in organizing, prioritizing, and analyzing multiple assignments simultaneously. Ability to think and manage creatively in a fast-paced work environment. Ability to develop and maintain effective working relationships with supervisors, peers, colleagues, and external stakeholders. Maintains a positive and professional work attitude, appearance, and behavior even in the most demanding situation. Ability to work effectively in both remote and in-person work environment; proficient using video conferencing software and other remote work tools. Working Conditions and Physical Requirements: Office work involves extended periods of sitting or working at a desk and/or utilizing repetitive typing motions on a computer or laptop. Ability to perform extensive standing and/or walking for work-related assignments and events. Occasional travel requirements as related to business needs. Ability to lift push, and or carry up to 40lbs. occasionally The above is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements and does not imply a contract. PI9280fb9acf39-7730
Title: Meeting & Event Manager Position Purpose: Responsible for the logistical planning and execution of all Customer and Partner Services events, Partnership Education and Network events such as: the Annual Partnership Meeting, the Rose Awards Ceremony, Hometown Tourist Day, Celebrate Services Day, Attendance Builders, and Services sponsored. This position will also plan and execute ancillary events related to the Customer and Partners Services department. Benefits: Visit Detroit offers a selection of benefits designed with your health and financial wellbeing in mind. We review our benefit programs each year to ensure we consider the best combination of benefit coverage, network access and affordability for employees. In addition to health and welfare benefits, we have 11 paid company holidays per year, plus 1 floating holiday and opportunities to earn additional time off by referring new employees. Paid Time Off allotment for new hires (Sick, Personal and Vacation Combined), is 17 days per year. This is prorated based on full months projected to work in the calendar year. We also provide up to 4 percent 401(k) matching contributions after a minimum 6 month waiting period, 100% vesting upon entry. We also pay for parking in a covered parking structure just across the street. Preferred Qualifications: 7+ years of event planning experience. Hospitality industry experience and CMP designation. Minimum Qualifications: Bachelor's degree, preferably in Hospitality, business, or related field or equivalent experience 5 - 7 years of experience in event planning. Experience supervising the work of contracted service firms. Intermediate to advanced skills in computer software. Proficiency in MS Office programs, including Outlook, Excel, PowerPoint, and Canva. Valid, unrestricted Michigan driver's license. Major Job Dimensions: Work with the Vice President, Customer and Partner Service, Partner Services team, and Convention Services Manager to establish and execute all events associated with the C&P department. Determine and establish tactics, communicate to internal and external clients, and recommend the most effective tactics and plans to execute a successful event. Coordinate and evaluate the execution of designated events against stated goals, including establishing themes, managing the registration process, establishing timelines, contracting with vendors, supervising execution, and conducting follow-up with participants to track customer satisfaction and identify improvement areas. Work with clients to plan, organize, and execute promised hosted events in Detroit/Metro-Detroit region. Develop seamless working relationships with the Marketing, Communication, and Sales departments to execute successful events. Negotiate contracts for events with suppliers and vendors. Maintain the budgets/reports for all assigned events with the project owner. Track costs and stay within the established budgets-process payments for events: In collaboration with finance team as needed. Plan pre-event meetings with participating staff to review events, roles, and responsibilities. Plan post-event meetings with participating staff to discuss successes and lessons learned. Conduct site visits to venues for planning purposes Effectively manage the volunteer workforce for events Work with the Marketing Department on design elements, event signage, and other graphics/materials to ensure critical marketing messages are consistent with the Visit Detroit brand. Integrate consistent brand identity messages in all events and programs. Work with event suppliers, as needed, in various markets and interact with clients when confirming travel and accommodation plans. Committed to partnering with Visit Detroit in embedding diversity, equity, and inclusion into company culture and operations, and actively contributing to creating a welcoming and inclusive environment for all employees and stakeholders. Additional Responsibilities: Solicit discounts and complimentary resources from partner companies to deliver the best quality events at the lowest possible cost. Suggest themes, copy, and graphic treatments for event marketing materials, including invitations, signs, gifts, etc. Establish positive relationships with partners and other vendors. Knowledge, Skills, Abilities and Other Characteristics Required: Knowledge of function space capabilities, capacities, and set-up procedures. Ability to establish planning and execution timelines, as well as itineraries, within a pre-determined schedule. Ability to develop creative themes and effectively communicate them to others. Ability to speak well before groups and direct group activity. Ability to work independently, as needed. Ability to travel occasionally. Willingness and ability to work early mornings, evenings, weekends and occasionally holidays as required. Ability to perform essential functions that typically involved reading text on a video display monitor and using a keyboard for extended periods. Excellent communication skills including the ability to clearly express thoughts, ideas, and concepts, verbally and in writing, in the English language. Skilled in organizing, prioritizing, and analyzing multiple assignments simultaneously. Ability to think and manage creatively in a fast-paced work environment. Ability to develop and maintain effective working relationships with supervisors, peers, colleagues, and external stakeholders. Maintains a positive and professional work attitude, appearance, and behavior even in the most demanding situation. Ability to work effectively in both remote and in-person work environment; proficient using video conferencing software and other remote work tools. Working Conditions and Physical Requirements: Office work involves extended periods of sitting or working at a desk and/or utilizing repetitive typing motions on a computer or laptop. Ability to perform extensive standing and/or walking for work-related assignments and events. Occasional travel requirements as related to business needs. Ability to lift push, and or carry up to 40lbs. occasionally The above is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements and does not imply a contract. PI304fe96a60d9-7730
May 04, 2024
Full time
Title: Meeting & Event Manager Position Purpose: Responsible for the logistical planning and execution of all Customer and Partner Services events, Partnership Education and Network events such as: the Annual Partnership Meeting, the Rose Awards Ceremony, Hometown Tourist Day, Celebrate Services Day, Attendance Builders, and Services sponsored. This position will also plan and execute ancillary events related to the Customer and Partners Services department. Benefits: Visit Detroit offers a selection of benefits designed with your health and financial wellbeing in mind. We review our benefit programs each year to ensure we consider the best combination of benefit coverage, network access and affordability for employees. In addition to health and welfare benefits, we have 11 paid company holidays per year, plus 1 floating holiday and opportunities to earn additional time off by referring new employees. Paid Time Off allotment for new hires (Sick, Personal and Vacation Combined), is 17 days per year. This is prorated based on full months projected to work in the calendar year. We also provide up to 4 percent 401(k) matching contributions after a minimum 6 month waiting period, 100% vesting upon entry. We also pay for parking in a covered parking structure just across the street. Preferred Qualifications: 7+ years of event planning experience. Hospitality industry experience and CMP designation. Minimum Qualifications: Bachelor's degree, preferably in Hospitality, business, or related field or equivalent experience 5 - 7 years of experience in event planning. Experience supervising the work of contracted service firms. Intermediate to advanced skills in computer software. Proficiency in MS Office programs, including Outlook, Excel, PowerPoint, and Canva. Valid, unrestricted Michigan driver's license. Major Job Dimensions: Work with the Vice President, Customer and Partner Service, Partner Services team, and Convention Services Manager to establish and execute all events associated with the C&P department. Determine and establish tactics, communicate to internal and external clients, and recommend the most effective tactics and plans to execute a successful event. Coordinate and evaluate the execution of designated events against stated goals, including establishing themes, managing the registration process, establishing timelines, contracting with vendors, supervising execution, and conducting follow-up with participants to track customer satisfaction and identify improvement areas. Work with clients to plan, organize, and execute promised hosted events in Detroit/Metro-Detroit region. Develop seamless working relationships with the Marketing, Communication, and Sales departments to execute successful events. Negotiate contracts for events with suppliers and vendors. Maintain the budgets/reports for all assigned events with the project owner. Track costs and stay within the established budgets-process payments for events: In collaboration with finance team as needed. Plan pre-event meetings with participating staff to review events, roles, and responsibilities. Plan post-event meetings with participating staff to discuss successes and lessons learned. Conduct site visits to venues for planning purposes Effectively manage the volunteer workforce for events Work with the Marketing Department on design elements, event signage, and other graphics/materials to ensure critical marketing messages are consistent with the Visit Detroit brand. Integrate consistent brand identity messages in all events and programs. Work with event suppliers, as needed, in various markets and interact with clients when confirming travel and accommodation plans. Committed to partnering with Visit Detroit in embedding diversity, equity, and inclusion into company culture and operations, and actively contributing to creating a welcoming and inclusive environment for all employees and stakeholders. Additional Responsibilities: Solicit discounts and complimentary resources from partner companies to deliver the best quality events at the lowest possible cost. Suggest themes, copy, and graphic treatments for event marketing materials, including invitations, signs, gifts, etc. Establish positive relationships with partners and other vendors. Knowledge, Skills, Abilities and Other Characteristics Required: Knowledge of function space capabilities, capacities, and set-up procedures. Ability to establish planning and execution timelines, as well as itineraries, within a pre-determined schedule. Ability to develop creative themes and effectively communicate them to others. Ability to speak well before groups and direct group activity. Ability to work independently, as needed. Ability to travel occasionally. Willingness and ability to work early mornings, evenings, weekends and occasionally holidays as required. Ability to perform essential functions that typically involved reading text on a video display monitor and using a keyboard for extended periods. Excellent communication skills including the ability to clearly express thoughts, ideas, and concepts, verbally and in writing, in the English language. Skilled in organizing, prioritizing, and analyzing multiple assignments simultaneously. Ability to think and manage creatively in a fast-paced work environment. Ability to develop and maintain effective working relationships with supervisors, peers, colleagues, and external stakeholders. Maintains a positive and professional work attitude, appearance, and behavior even in the most demanding situation. Ability to work effectively in both remote and in-person work environment; proficient using video conferencing software and other remote work tools. Working Conditions and Physical Requirements: Office work involves extended periods of sitting or working at a desk and/or utilizing repetitive typing motions on a computer or laptop. Ability to perform extensive standing and/or walking for work-related assignments and events. Occasional travel requirements as related to business needs. Ability to lift push, and or carry up to 40lbs. occasionally The above is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements and does not imply a contract. PI304fe96a60d9-7730
Job Description Job Description CATERING SALES MANAGER Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! You are Excited About US Because You Will Actively solicit new business opportunities through prospecting new wedding and renewal customers. You will use network channels to open doors to new customers along with Seeking methods to penetrate key business activities within the marketplace and find profitable ways to bring this business to the hotel. Attend Business Review Meetings. Research new companies while creating and implement direct mailing campaigns along with attending training and making presentations. Actively participate in industry related organizations. While attending wedding shows, community events and industry meetings to develop business. You will make onsite and field presentations to prospective clients. Respond to RFP's. Outline available guest rooms, event space, menus, and facilities. Quote prices meet with clients and hotel department managers to plan function details, space requirements, food service and decor. You will also prepare correspondence with customers, internal booking reports and client data. We're Excited About YOU Because You have 2 or more years of related catering/event sales experience in a similar sized hotel/resort or winery operation. You develop long-term relationships with clients by maintaining consistent verbal and written communications and providing good customer service. You are willing and able to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends, and alternate shifts. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management s right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) PM22 Compensation details: 95000 Yearly Salary PI4fc049d58adc-8609
May 03, 2024
Full time
Job Description Job Description CATERING SALES MANAGER Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! You are Excited About US Because You Will Actively solicit new business opportunities through prospecting new wedding and renewal customers. You will use network channels to open doors to new customers along with Seeking methods to penetrate key business activities within the marketplace and find profitable ways to bring this business to the hotel. Attend Business Review Meetings. Research new companies while creating and implement direct mailing campaigns along with attending training and making presentations. Actively participate in industry related organizations. While attending wedding shows, community events and industry meetings to develop business. You will make onsite and field presentations to prospective clients. Respond to RFP's. Outline available guest rooms, event space, menus, and facilities. Quote prices meet with clients and hotel department managers to plan function details, space requirements, food service and decor. You will also prepare correspondence with customers, internal booking reports and client data. We're Excited About YOU Because You have 2 or more years of related catering/event sales experience in a similar sized hotel/resort or winery operation. You develop long-term relationships with clients by maintaining consistent verbal and written communications and providing good customer service. You are willing and able to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends, and alternate shifts. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management s right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) PM22 Compensation details: 95000 Yearly Salary PI4fc049d58adc-8609
CATERING SALES MANAGER Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! You are Excited About US Because You Will Actively solicit new business opportunities through prospecting new wedding and renewal customers. You will use network channels to open doors to new customers along with Seeking methods to penetrate key business activities within the marketplace and find profitable ways to bring this business to the hotel. Attend Business Review Meetings. Research new companies while creating and implement direct mailing campaigns along with attending training and making presentations. Actively participate in industry related organizations. While attending wedding shows, community events and industry meetings to develop business. You will make onsite and field presentations to prospective clients. Respond to RFP's. Outline available guest rooms, event space, menus, and facilities. Quote prices meet with clients and hotel department managers to plan function details, space requirements, food service and decor. You will also prepare correspondence with customers, internal booking reports and client data. We're Excited About YOU Because You have 2 or more years of related catering/event sales experience in a similar sized hotel/resort or winery operation. You develop long-term relationships with clients by maintaining consistent verbal and written communications and providing good customer service. You are willing and able to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends, and alternate shifts. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) PM22 Compensation details: 95000 Yearly Salary PI5a516a3ba1-
May 03, 2024
Full time
CATERING SALES MANAGER Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! You are Excited About US Because You Will Actively solicit new business opportunities through prospecting new wedding and renewal customers. You will use network channels to open doors to new customers along with Seeking methods to penetrate key business activities within the marketplace and find profitable ways to bring this business to the hotel. Attend Business Review Meetings. Research new companies while creating and implement direct mailing campaigns along with attending training and making presentations. Actively participate in industry related organizations. While attending wedding shows, community events and industry meetings to develop business. You will make onsite and field presentations to prospective clients. Respond to RFP's. Outline available guest rooms, event space, menus, and facilities. Quote prices meet with clients and hotel department managers to plan function details, space requirements, food service and decor. You will also prepare correspondence with customers, internal booking reports and client data. We're Excited About YOU Because You have 2 or more years of related catering/event sales experience in a similar sized hotel/resort or winery operation. You develop long-term relationships with clients by maintaining consistent verbal and written communications and providing good customer service. You are willing and able to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends, and alternate shifts. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) PM22 Compensation details: 95000 Yearly Salary PI5a516a3ba1-
Beacon Hill Staffing Group, LLC
New York, New York
Our client, a commercial real estate firm, is seeking a Private Events Manager to join their NYC team. The hours are 8:30/9am-5:30/6pm (flex for after hours or weekend events) and this role is in the office five days a week. Responsibilities: Serve as main point of contact for client and vendors after event is booked Execute special events booked and act as primary contact for all on-site clients, vendors, caterers and building personnel Ensure catering set-up achieves execution standards and service timeline followed Coordinate event staff such as hospitality team, catering, security, cleaning, electricians and engineers Communicate with appropriate departments and vendors during load in, event and load out Provide day of event execution: oversee load in, coordinate catering set up, greet guests, coordinate/supervise events staff, prepare event space, and manage day of timeline Record and bill additional expenses incurred throughout event; track invoices Assist the event sales team in conducting tours for prospective clients Create invoices and contracts; apply for necessary event permits Qualifications: Bachelor's Degree required 5+ years of true events experience Must have experience coordinating catering and providing outstanding customer service Compensation/Benefits: Up to $80-90K base depending on experience + bonus Medical, dental, and vision coverage with employee contribution HSA/FSA and telehealth options 401K with match Commuter benefits 10 days' vacation, 6 sick days, 3 personal days Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting . We look forward to working with you. Beacon Hill. Employing the Future (TM)
May 01, 2024
Full time
Our client, a commercial real estate firm, is seeking a Private Events Manager to join their NYC team. The hours are 8:30/9am-5:30/6pm (flex for after hours or weekend events) and this role is in the office five days a week. Responsibilities: Serve as main point of contact for client and vendors after event is booked Execute special events booked and act as primary contact for all on-site clients, vendors, caterers and building personnel Ensure catering set-up achieves execution standards and service timeline followed Coordinate event staff such as hospitality team, catering, security, cleaning, electricians and engineers Communicate with appropriate departments and vendors during load in, event and load out Provide day of event execution: oversee load in, coordinate catering set up, greet guests, coordinate/supervise events staff, prepare event space, and manage day of timeline Record and bill additional expenses incurred throughout event; track invoices Assist the event sales team in conducting tours for prospective clients Create invoices and contracts; apply for necessary event permits Qualifications: Bachelor's Degree required 5+ years of true events experience Must have experience coordinating catering and providing outstanding customer service Compensation/Benefits: Up to $80-90K base depending on experience + bonus Medical, dental, and vision coverage with employee contribution HSA/FSA and telehealth options 401K with match Commuter benefits 10 days' vacation, 6 sick days, 3 personal days Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting . We look forward to working with you. Beacon Hill. Employing the Future (TM)
About Pirate Ventures At Pirate Ventures, we live boldly and act differently. We"re a crew built of dreamers that collaborate to Deliver the Unexpected, every day. We understand it is our call and responsibility to curate environments and experiences where people feel genuinely welcomed, safe, and acknowledged as part of our community. As Moment Makers, we produce immersive experiences where people feel recognized as human-first, allowing us to positively impact, empower, and collectively celebrate others. Along the way, we foster community by ensuring that we are fulfilling our core mission in all our interactions, be they with guests, our partners, and each other. About the Role Pirate Ventures is looking to hire a meticulous, detail-oriented, and grounded Operations Manager to help build and guide our ship. You will be the captain of a ship, charting the course and building a crew for new unit openings. This position will require the ability to work independently, as a self-starter, and as part of a team, receiving and delegating responsibilities, navigating a mix of event management and day-to-day operations. Utilizing your excellent logistics skills and strength in multi-tasking you will need to navigate through the high seas, with your crew by your side, ensuring both the crew and guests have the best experience. It is imperative that we keep the crew unified and the ship in pristine condition. What you"ll do Build a team of hospitality Superheroes! Build, manage, and maintain top-notch training programs so the facility runs to an agreed-upon set of standards Keen technical skills working with SAAS software solutions, eg Toast, TOCK, Tripleseat Strong knowledge of writing, managing and enforcing Standard Operating Procedures Support and work alongside the executive team to grow a world-class entertainment company with a guest-centric experience including bar games, private events, and unique curated tavern/bar concepts that challenge the status quo in the industry Capable of creating, implementing, managing, and overseeing the accounting and finances of the business unit Maintain clear financial reporting and controls for the business unit Oversee and manage facilities in a safe and efficient manner Maintain rapport with vendors, coordinating and supervising delivery of services Responsible for working with the accounting team to submit and check payroll for accuracy, and ensure all vendor invoices are recorded and remitted for payment Work with HR to recruit, train, and develop top-notch team members, and indoctrinate new employees in the parent company"s culture and core values Manage and resolve crew conflicts in a professional manner Foster an environment that ensures all team members are looking for ways to systematize the business to increase efficiency Ensure historical knowledge of business and expertise of staff is protected through limited staff turnover and high-quality, ongoing training and education Daily operations to ensure a high standard of facility cleanliness, safety, and appearance Utilize daily/weekly meeting rhythm set forth by the company to ensure clear communication and to provide updates and flag issues through daily/weekly meetings with upper management and via pre-shift meetings with team members Ensure the best possible guest experience for private and corporate events, including set up and clean-up, and the highest level of customer service via email, phone, and in-person touchpoints Responsible for maintaining compliance will all local alcohol/beverage and food safety laws applicable All product procurement and inventory management programs for the business to ensure all supplies and inventory are maintained at necessary levels Participate in weekly executive leadership meetings and quarterly planning Working with our in-house sales team, execute memorable events Qualifications Proven experience as a leader, experience with opening new locations preferred Commitment to and alignment with the company"s core values Be a relentless perfectionist with a positive attitude who has a high level of attention to mastering the minutia and competitive spirit Proficient in Microsoft Office 365 Experience with TripleSeat and Tock is preferred Minimum 5 years of relevant experience in the bar/hospitality industry, nightclub experience preferred Must have initiative and strong interpersonal skills Evenings and weekends will be required Proof of DC ABRA Manager-on-Duty certification required prior to start of employment Experience working in the hospitality industry, exhibiting the ability to accommodate and adapt to situations by effective decision making PI29c352cdaf77-3857
May 08, 2024
Full time
About Pirate Ventures At Pirate Ventures, we live boldly and act differently. We"re a crew built of dreamers that collaborate to Deliver the Unexpected, every day. We understand it is our call and responsibility to curate environments and experiences where people feel genuinely welcomed, safe, and acknowledged as part of our community. As Moment Makers, we produce immersive experiences where people feel recognized as human-first, allowing us to positively impact, empower, and collectively celebrate others. Along the way, we foster community by ensuring that we are fulfilling our core mission in all our interactions, be they with guests, our partners, and each other. About the Role Pirate Ventures is looking to hire a meticulous, detail-oriented, and grounded Operations Manager to help build and guide our ship. You will be the captain of a ship, charting the course and building a crew for new unit openings. This position will require the ability to work independently, as a self-starter, and as part of a team, receiving and delegating responsibilities, navigating a mix of event management and day-to-day operations. Utilizing your excellent logistics skills and strength in multi-tasking you will need to navigate through the high seas, with your crew by your side, ensuring both the crew and guests have the best experience. It is imperative that we keep the crew unified and the ship in pristine condition. What you"ll do Build a team of hospitality Superheroes! Build, manage, and maintain top-notch training programs so the facility runs to an agreed-upon set of standards Keen technical skills working with SAAS software solutions, eg Toast, TOCK, Tripleseat Strong knowledge of writing, managing and enforcing Standard Operating Procedures Support and work alongside the executive team to grow a world-class entertainment company with a guest-centric experience including bar games, private events, and unique curated tavern/bar concepts that challenge the status quo in the industry Capable of creating, implementing, managing, and overseeing the accounting and finances of the business unit Maintain clear financial reporting and controls for the business unit Oversee and manage facilities in a safe and efficient manner Maintain rapport with vendors, coordinating and supervising delivery of services Responsible for working with the accounting team to submit and check payroll for accuracy, and ensure all vendor invoices are recorded and remitted for payment Work with HR to recruit, train, and develop top-notch team members, and indoctrinate new employees in the parent company"s culture and core values Manage and resolve crew conflicts in a professional manner Foster an environment that ensures all team members are looking for ways to systematize the business to increase efficiency Ensure historical knowledge of business and expertise of staff is protected through limited staff turnover and high-quality, ongoing training and education Daily operations to ensure a high standard of facility cleanliness, safety, and appearance Utilize daily/weekly meeting rhythm set forth by the company to ensure clear communication and to provide updates and flag issues through daily/weekly meetings with upper management and via pre-shift meetings with team members Ensure the best possible guest experience for private and corporate events, including set up and clean-up, and the highest level of customer service via email, phone, and in-person touchpoints Responsible for maintaining compliance will all local alcohol/beverage and food safety laws applicable All product procurement and inventory management programs for the business to ensure all supplies and inventory are maintained at necessary levels Participate in weekly executive leadership meetings and quarterly planning Working with our in-house sales team, execute memorable events Qualifications Proven experience as a leader, experience with opening new locations preferred Commitment to and alignment with the company"s core values Be a relentless perfectionist with a positive attitude who has a high level of attention to mastering the minutia and competitive spirit Proficient in Microsoft Office 365 Experience with TripleSeat and Tock is preferred Minimum 5 years of relevant experience in the bar/hospitality industry, nightclub experience preferred Must have initiative and strong interpersonal skills Evenings and weekends will be required Proof of DC ABRA Manager-on-Duty certification required prior to start of employment Experience working in the hospitality industry, exhibiting the ability to accommodate and adapt to situations by effective decision making PI29c352cdaf77-3857
Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
May 08, 2024
Full time
Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
May 08, 2024
Full time
Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
May 08, 2024
Full time
Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
May 08, 2024
Full time
Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
May 08, 2024
Full time
Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
May 08, 2024
Full time
Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details
May 08, 2024
Full time
Please note, this position is located at Steamboat Resort in Steamboat Springs, CO. Year Round Who We Are: Steamboat- Ski Town, U.S.A. is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. Our parent company Alterra Mountain Company headquartered in Denver, Colorado is a collection of iconic year-round resorts, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. A career with Steamboat Ski & Resort Corporation is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees. Discounted skiing + riding for friends and family of eligible employees. Flexible Time Off (FTO) and Sick Time policies for eligible employees to rest, relax and recharge. Dining discounts, retail and rental discounts, ski, or snowboard lessons. Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more 401(k) plan with generous company match Discounted tuition with a partner online university for all Alterra Mountain Company employees to further their education Paid parental leave of up to six weeks for eligible employees Free regional bus pass. For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce. For information on Steamboat Ski Resort's Social Responsibility work, please see our webpage at To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. POSITION SUMMARY Steamboat Ski & Resort Corp is looking for a new Catering & Conference Services Manager. Resume and cover letter required. ESSENTIAL DUTIES General Responsibilities Keep all Delphi accounts and bookings up to standards developed by Hotel. Solicit new business opportunities for hotel, including cold calling, sales blitzes, meeting with prospective clients, etc. Provide superior service to our customers (internal and external) at all times. Respond to written and telephone inquiries for the defined market. (15 rooms per night and less) Prepare written proposals and contact letters detailing deposit amounts, due dates, attrition clauses and other agreed upon criteria required to secure group business. Plan all aspects of conference services provided by the Resort. Be the primary contact for all conference client requests to include but not limited to: Lodging, Banquet F&B, transportation, entertainment, retail, spa, activities, information technology, decorations, lift tickets, off site excursions, and billing. Negotiate pricing with the client based on the entire scope of the conference needs. Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Determine deposit and payment schedules based on Hotel guidelines. Monitor deposits as scheduled. Prepare and maintain financial documents and reports. Compile a variety of information from both manual and computerized records and files for regular and special reports in response to specific requests by the supervisor. Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as Hotel procedures dictate. Provide detailed descriptions of services, product, pricing, timing, location and layout of each individual event. Anticipate the group's impact on Resort operations both directly and casually affected by the events. Notify Resort operations of actual and potential impacts whenever possible via the Conference Resume and direct communication. Monitor actual events as appropriate. Assure that the event is understood and confirmed by the Resort's Operations management as set forth in the Banquet Event Order and Conference Resume. Report client feedback to Hotel and Resort operations supervisors and managers to evaluate event planning and performance on an ongoing regular basis. Communicate improved communication and performance procedures to the Conference Services staff through the Director of F&B. Carry out special assignments as requested by the client. Delegate these tasks where standard Hotel operations procedures exist or perform the task personally where no standard exists. Charge appropriately as set forth in policy for services rendered to group clients. Work with the client, Resort operations managers and the Director of F&B to determine charges for unusual service and product requests. Deal regularly with a variety of outside individuals/organizations, including clients, potential clients and vendors. Represent the Resort to a variety of regional and national hospitality groups. Occasional need to meet groups upon arrival or execution of event. Perform other tasks as assigned including weekend and after hour duties. Other duties as assigned REQUIRED QUALIFICATIONS 1 to 3 years of relevant clerical and administrative experience, or a combination of education and experience from which comparable knowledge and skills are required. Must be at least 18 years of age Must be able to sit for long periods of time Knowledge of Microsoft Office with extensive knowledge of Excel. Knowledge of Delphi software helpful, but not required. Experience in organizing and maintaining moderately complex filing, computerized record systems. Good basic administrative and/or organizational skills. Experience in organizing and maintaining moderately complex filing, computerized record systems. Broad base knowledge and skills in food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting. Hotel experience preferred. Must have valid driver's license without limitations or restrictions and meet company's insurability standards (will be required to complete Motor Vehicle Record). Ability to problem-solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates, and co-workers. Ability to be a consistent role model for company's Service Excellence standards. EDUCATION REQUIREMENTS High school diploma or GED equivalent The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position . click apply for full job details