New York, NY, USA
Position is Part Time Only Essential Functions: Directly supports the General Manager and Hotet Operations team. Handles phone calls to include reservation inquiries, guest requests, corporate requests, etc., requests for information. Handles guest complaints with appropriate departments; ensure prompt response and follow-thru Oversees overall requirements of Executive Office - supplies, safety and maintenance, cleanliness, upkeep. Manages all Trip Advisor Responses, follows up as needed Makes reservations for VIP guests, generates welcome letters, arrange amenities, etc. Composes all guest correspondence and follows up when necessary. Supervises the hotel's payroll process and ensure timely completion. Works directly with HR for all associate events, associate communications and maintains and updates associate files and attendance records and ensures their confidentiality and security. Acts as a direct liaison to corporate office departments Manages, follow-up and expedite completion of specially assigned projects. Assists in budget related tasks as needed. Position is Part Time Only Experience and Qualifications: College Degree required Minimum of 2 years administrative assistant experience required, Direct experience in the hospitality industry strongly preferred. Ability to multi-task, prioritize and work in a fast paced environment with minimal supervision and maintain composure in stressful situations. Computer literate: advanced knowledge in Microsoft Word, Outlook, Excel and PowerPoint is required. Opera, Kronos and Delphi strongly preferred. Excellent communication skills - both oral and written (business writing necessary). Must be detail oriented with the ability to follow through on special projects EOE
Denver, CO, USA
As a leading real estate development and property management company, Simpson Housing is constantly on the hunt for talented individuals who are looking to join a dynamic company where they can share ideas, advance in their career and be part of something special. Since 1948, Simpson Housing has been building high-quality residential communities across the United States. Our proven performance, financial strength and management expertise culminate in a single missionCommitment to Excellence. It is with this mission that we continue to raise the bar and set the standard for the industry. Due to current business demands, we are seeking a Property Accountant (Entry Level) to augment and support the property operations team. This position will be located in our Corporate Office in Denver, CO. Responsibilities Provides accounting support for multiple properties in an assigned region Responsibilities for all aspects of the general ledger and financial statements of properties Responsible for all monthly accounting activities including journal entries, accruals, reconciliation, analysis of Yardi-RM reports, payable transactions and security disposition activity Provides continuous review of general ledger activity and financial reports for reasonableness and accuracy Work closely with property teams to identify and resolve accounting issues Prepare audit schedules and work with internal and external auditors as necessary Keep informed of business operations by attending and participating in property management meetings Bachelors degree in Accounting or related field is required 6 months of accounting experience or accounting internship experience is needed Strong knowledge of GAAP is necessary Proficiency with MS Office Suite including Excel is required Strong communication and organizational skills Why work for Simpson Housing? Some companies talk a good game about having a progressive company culture but Simpson Housing delivers. For two consecutive years, Simpson Housing has been recognized as one of the Best Companies to Work For. In addition, our employees are provided with a wide array of benefit choices to balance their work, lifestyle and personal needs. Our comprehensive benefits package includes medical/dental/vision/life insurance, 401(k) with generous company match, disability insurance, liberal paid time off (PTO), flexible spending accounts, discounted rent, and much more. Sound interesting? See how far your talents will take you and apply today! We look forward to hearing from you. Simpson Housing LLLP is an Equal Opportunity Employer. CityDenverState/ProvinceCO
Hilton Hotels and Resorts
New Orleans, LA, USA
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her * >Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards * Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries * >Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy * Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner * Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction * Receive, input, retrieve and relay messages to guests EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Aloft Miami Airport
Miami, FL, USA
Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests. Job Description The following are specific contributions that must be developed during the training program in order to successful complete the program and be placed in a hotel: * Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier. * Run audit reports/journals from the front office system, Point of Service and the computer. * Make corrections and adjustments and handle all computer problems that might occur throughout the shift. * Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. * Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job related duties as assigned. Experience, Skills and Knowledge * Hotel experience preferred. * Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. * Ability to effectively deal with guest and associate concerns in a friendly and positive manner. * Ability to access and accurately input information using a moderately complex computer system. * Must have the ability to communicate in English. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels & Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled See description above.